Zillow has a rating of 1.7 stars from 585 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zillow most frequently mention real estate, customer service and home value. Zillow ranks 1201st among Real Estate sites.
Our realtor kept us informed almost on a daily basis. She aggressively used all her marketing skills to effectively sell our home within 60 days. Personable, efficient and knowledgeable. It was a pleasurable experience. Bruno & Karen DiNella
Don't ever believe their estimates. They are clearly wrong and I even tried to contact them to report it but I have received nothing from them on some houses they are so off that I am wondering who at zillow decides the cslie
Sean connelly from North Shore realty pros sold my home in 1 day then assisted and guided me through the process I am an out of state seller Sean helped me get the the best price and we are very happy with the whole experience from marketing, photos and landscaperer Jimmy Broadbent you are the A team thanks a million kathy grima
We have been working with Stacey Kochanek from Keller Williams for the past few months. She has worked really hard to help us find the home of our dreams, and I am confident she will very soon. Ed M.
This company should be shut down. They steal from realtors. They promise you leads and deliver nothing in return. Please don't lose money as I have over 24,000 dollars with no clients not one! It's beyond me how the NAR BRE and CAR don't intervene for us realtors who they are supposed to protect. They allow them to take our listings and sell the leads we generate back to us and other realtors. Total FRAUD!
Once our house sold all communications stopped. Yes Merrill did check our house when out of town. The culmination as when we sold our house in Chandler and spoke to merrill advising we must stop back to pick up a few personal belongings. Nothing was stated once recoding done you can't go back. Upon returning to our house to get a few personal belongings buyers parents who are also realtors threatened my wife with calling police swore at Janice and threw our medication and a few things on the garage floor. Yes the house was recorded; normal people don't act in this irrational manner. Speaking with merrills wife during the chaos nobody from relavation realty went to our house to diffuse the situation because it boils down to selling the house our agent no longer cared and we were no longer sources or revenue to Merrill Jencks.
Zillow and trulia are the same company and they have listed my home neighborhood incorrectly and refuse to correct it, they say it is a mapping issue, bs, my home is for sell and they show the neighborhood as a vey undesirable area... it is seriously hurting my marketing ability I would like to contact other homeowners in same area to file a class action against them.
Just closed on an San Antonio investment property with Micah Harper of Exquisite Properties, LLC of San Antonio, Texas handling my sale. Micah kept me in the loop throughout the process with sound advice and good counsel. The buyer was somewhat disorganized and the tenant was a challenge to schedule with. However, Micah worked through all of the details keeping all parties on track and on schedule. This was not an easy sale to coordinate since the property was in San Antonio and the owner was in Georgia. However, Micah did a great job where some other agents simply refused to list the property. If you want it sold, quickly, honestly, and within the window of your asking price. Micah Harper@ *******695 or *******@ExquisiteSA.com can get it done!
Quentin M. Thomas
Love Zillow, found the home that we are buying on Zillow (FSBO) and since that was such a good experience we listed our home (FSBO) on Zillow. We used the Zillow Zestimate to help determine the price and our home sold in 6 days. I couldn't be more pleased. Even though the realtors appear above the Property Owner, this did not affect our sale. I put a picture in the profile and I think that makes the Property Owner stand out. People familiar with buying FSBO will contact owners and feel comfortable buying that way.
Creating the listing was so easy. I typed everything in my word processing program and then copied and pasted into Zillow. I easily uploaded 50 photos in no time. I took my photos on my iPad and they came out excellent on the Zillow site. Also I had a question and I contacted Zillow and received an answer within an hour! I was really impressed. What I also like is that it is so easy to edit and update information. The edit feature is great and also the ability once pictures are loaded to drag them and move them thus changing the order. We saved over $15,000 dollars in commission fees. What's not to like. Would always use Zillow anytime I need to sell a home.
March 2016 we had our Realtor in TN locate a Realtor here in Longview, TX. She recommended Dona Willett with Summers Real Estate Group. Dona is like talking to a friend and we felt comfortable with her soon as we met. Once we found the house their were some issues, and she stayed on top of it up until the closing. We are talking 7 long weeks. While she was on vacation she called from the airport checking on things. If she was out of the office Brandy stepped in and helped. We could not have asked for a more personable, professional agent. Always up-beat with a ready smile. We closed on our home 6/27/16
We highly recommend Dona Willett with Summers Real Estate Group.
Thomas and Rae Marie
There are 3 houses for sale in my area. They are about 400' from each other in the same gated community. The 3 houses has about the same sq. Ft living area ( two has exactly the same sq. Ft.). They estimated one for $681,267, the other one for $605,421, and the third one for $645,032.
The smallest lot and the poor quality home has the estimate for $681,267.
I signed up for 6 months of seller leads with no decent results, and like a fool I tried out their buyer leads. These are even worse. They will not let me out of my contract even though I am not longer in the business. Horrible company to deal with.
My home was listed for $735,000 sold for $720,000. Zillow had value at more than 20% below selling price. They began to increase vale but never reached sale price. We have tried through our agent to get Zillow to show that the t home sold on June 24 2016 but when I opened Zillow I saw the sale update but in a Few seconds the page went back to the old price and says it is for sale. Trulia is not as bad but still way behind realtor.com and Lyon.
I used to use the site to look at homes for sale in areas where I might retire. No more! I have to enter characters that I cannot even see no matter what browser I use. I am going back to the tried and true real estate web sites.
I've been following home estimated values on Zillow as well as other real estate sites for a few years now. One thing I've noticed consistently from Zillow is that their estimated zestimate forecast is always wrong and usually way beyond low-balled. For example my home has been appraised at purchase by the bank as well as I had my own appraisal done. Both of the appraisals came in 25% higher than the Zillow Zestimate. Needless to say that is a huge margin and I dont think its right for Zillow to post false data on home estimates, because when it comes time to sell a home this will raise questions and concern to a buyer reviewing Zillows info on a home priced more than Zillows estimate. If you look on other similar sites you will find the estimate values to be more and right around the asking price of the seller. Another detail I've noticed is they have not updated their Satellite views with the latest available ( you can check this against google maps). This is essential in the purchasing perspective as people like to scope out the aerial view of the home they have interest in.
In our recent purchase, Zillow +Redfin+our buying agent were all necessary to get a great house. It was not the "lowest price" house, but the right school district+walkable location+ house with great bones+ right size. Mind you, Zillow is just "one" tool, however what else is available to buyers? The buyer's agent, while very experienced and on our side, is not perfect either. For us, having many reference points, such as our agent, city tax assessment, recent sales, Zillow's data were all necessary to make a better choice.
We recently sold our Condo in Elmwood Park, NJ. David Snyde was our agent/broker. David was extremely helpful with staging the unit, conducting open houses and all the details for the sale. We were able to sell the Condo in a timely manner. I highly recommend you speak with David about your real estate needs, His website is www.davidrealty1.com
Jerry and Judy Vernice
My agent jammie shummey from grove Oklahoma was a great realtor I found a house on Zillow came to Oklahoma the agent showed me the house and I fell in love with it. She was very imformative the whole time I was truly given enough time to see the house I would recommend her to anyone looking for a home. She is with Elder Co realtors the closing went right on schedule and we have a beautiful house at 203 walnut circle.
I just canceled my account with Zillow.
Zillow is a BIG scam, all they want to get Money Money Money from the agents.
They change their rules by going with impressions and changing after to a zip code percentage whatever it suitable for them, because I think it helps them to get more profit.
Zillow pread this poor lead to 4 agents and you have to fight for it, and by the way their leads most of the time are not real or dont exist.
They don't keep their promises. I have a horrible conversation explaining them what they had promised me and they did ONLY for a while, instead doing it for good. Scam! Lie!
When I spoke with a representative, she put me kind of down by saying several times that I am the last agent in line of the agent for my zip code, that I had only 2 sales and keep insisting me to spend more money to buy a zip code percentage or change a zip code. I am very upset, kind of angry that they put me down.
Here's my experience. Listed our property April 1,2016 at $479k. Sold August 4,2016 at $475k. Zillow helped by creating exposure for our home. Zillow hurt through it's "Zestimates." Zillow's Zestimates kept downgrading the price for our home, constantly telling prospective buyers that it wasn't worth the asking price. Ouch! By the time we sold, the "Zestimate" had our property valued at $283k. That hurt. Zillow does-not-have-a-clue about the worth of your property.
Answer: All Zillow does is collect your information and when you stop paying or refuse to pay for awful service they send fraudulent trolls pretending to be a potential tenant, buyer, seller that provides no identification to post negative reviews! Zillow is a terrible website!
Answer: Why would you expect a call from the buyer. All buyers, if they want things done proper way, their lawyer/rep/realtor will call you. So, when you do a for sale by owner, you are saying, you don't have a lawyer to represent you, but the buyer will.
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