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ZillowReviews 585

1.7
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Zillow Reviews Summary

Zillow has a rating of 1.7 stars from 585 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zillow most frequently mention real estate, customer service and home value. Zillow ranks 1201st among Real Estate sites.

service
95
value
92
quality
91
Connecticut
1 review
2 helpful votes
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Horrible
May 3, 2017

I don't understand what's the point of filling out all your information. No one ever responds to you.

Date of experience: May 2, 2017
California
1 review
4 helpful votes
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Zillow is a Fraud
April 26, 2017

Plain and simple, this company is a fraud. They make up prices in order to induce people to put their homes up for sale. Then they refer the leads to brokers who pay them a fee. If this does not work, they restate your estimated home price and rewrite the history so it never shows the inflated prices that once were on their site. If you read the other reviews you will see that they also take advantage of realtors. There is no moral compass at this company. It all stems from the "tone at the top".

Date of experience: April 26, 2017
Kansas
1 review
2 helpful votes
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Worthless
April 21, 2017

Zillows estimated price of my property is way off. Just had a professional appraisal cause I'm thinking of selling. They were off by $70,000. Will NEVER consider them as a reliable assessor

Date of experience: April 21, 2017
Illinois
2 reviews
6 helpful votes
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Do not use zillow
April 15, 2017

I would not recommend using zillow to sell your home. They don't allow the owner to be contacted directly, buyers have to contact a realtor the way it's set up.

They removed my listing by owner and never notified me. I have lost time and clients. No phone number to contact a live person.

Date of experience: April 15, 2017
New York
1 review
2 helpful votes
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Scam
April 9, 2017

Zillow will take your account info and send it to Realtors who bid for your phone number. Half the accounts they sell to Realtors aren't even interested in buying said home.

If that weren't bad enough they have so many outdated/nonexistent listings because the have no incentive to get rid of them. If a person clicks on it they get to sell your info to a realtor so why update it.
They are scamming both ends of the real estate market and not helping anyone find housing. Their estimates are also total crap because people are more likely to go through them if they give an unrealistic estimate

Date of experience: April 9, 2017
Texas
1 review
3 helpful votes
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Our quality built home is in a poor mountain rural area and the Zestimate only compares the size, #of bedrooms and baths, not the condition of the comparables or other attributes that the home and property may have. Zillow constantly reports, "homes like yours sell for $xxx, xxx" that is always well below our asking price. It is impossible to contact Z to adjust the Zestimate.

Date of experience: April 8, 2017
Tennessee
1 review
3 helpful votes
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Turned in a customer service request to get home listed. No response except a "Your request (xxxxxxx) has been received and is being reviewed by our support staff.
To add additional comments, reply to this email."
Well it's 5 days latter and no information or contact from a zillow rep.
Is this a real site with no customer service?
An automated response is not customer service, and not replying to my reply email as instructed is also not customer service. Hope to hear from you today.

Date of experience: April 5, 2017
Rhode Island
1 review
7 helpful votes
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Zillow is a joke. Put your house on yourself and all you will get are calls from agents. Watch your listing data change to incorrect information about the property and no one will help you fix it. All data is outdated and the Zestimate should be regulated because it's incorrect and another lie. Zillow is absolutely the worst run site comparable to the likes of Craigslist. Just another example of the lowering of service and promises not kept all wrapped up to look pretty. If you are considering using Zillow I would warn you you will be very disappointed. They are a joke! If you use Zilow the joke will be on you. If you don't believe me try to call Zillow.

Date of experience: April 4, 2017
Arizona
1 review
1 helpful vote
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Over priced, coc-ky, ego centric a-holes. They have no concept of reality when it comes to their product. They are over priced and once you spend the one and they lock you in the contract they could care less about you... It's on to the next one, to keep the commissions rolling in. Shame on you Zillow. If you keep burning your customers, you won't have their loyalty for long.

Date of experience: March 29, 2017
Pennsylvania
1 review
0 helpful votes
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Three yrs. Go I was new to Pittsburgh, PA, and happened upon Kim Davis from the NORTH WOOD agency in Allison Park. She'll put you at ease as you traverse the piles of forms. Not once did I feel skeptical of her advice, and in the ensuing 3 years all has been well. We continue to touch base about market conditions as my 3 millenials are approaching home ownership, and I could conceivably downsize due to aging. She is knowedgeable, honest and extremely pleasant to work with.
Mary aharrison

Date of experience: March 23, 2017
Costa Rica
2 reviews
4 helpful votes
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We have rented our house in Chapel Hill for over 6 years. Red Door has been great at selecting renters that are responsible and respective of our property. Any repairs or issues are handled promptly and in a professional manner.

Date of experience: March 16, 2017
Maryland
7 reviews
36 helpful votes
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I as well as several other realtors have tried this lead generation program. Do not waste your money on these garbage leads. They work based on impressions so anyone that comes onto the website is what they consider a referral (bad names, bad numbers, pre mature buyers/seller and window shoppers). I do not even know how it is legal to sell these so called "referrals" and then sell the same "referral" to at least 25 other agents. You should be ashamed of yourself Zillow.

Date of experience: March 7, 2017
California
1 review
0 helpful votes
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Morgan and her whole team are awesome and helped us build our new home. We have never had a Realtor that actually was involved like Carolina life. Professional and on top of everything. We would never use anyone else other than Morgan Brinson Fann.

Date of experience: March 4, 2017
Massachusetts
1 review
0 helpful votes
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I'm writing this review because its well deserved. The experience I had working with
Seth of Thrive and Bill with Eagle Home was amazing. Starting with Seth helping me
Find the home I was looking for and Bill and the Eagle team working with me to close
My loan. The process was fairly quick and straight to the point. No half stepping at all to make this goal happen for me. I really appreciate everything. Thank you guys so much. You guys will make any buyer happy with the process. Buyers in the Denver area look this team up and your experience will be just as good as mine.

Date of experience: February 23, 2017
Louisiana
1 review
0 helpful votes
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Caliber Home Loans
January 13, 2017

In 2016 I refinanced my Home Loan with Caliber in Alameda.Ca... Garrick Werdmuller and his team were very knowledgeable and helpful every step of the way. I would highly recommend using their services. I even received a Christmas gift by mail ( much to my surprise), a token of their appreciation. Great Job to all...

Date of experience: January 12, 2017
Wisconsin
6 reviews
4 helpful votes
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He lied to me and played games when tried to get title insurance. He even made a joke of this situation by sending an email about me and my lawyer to me instead of someone else. Not a good person to do business with.

Date of experience: January 1, 2017
Arizona
1 review
0 helpful votes
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Phoenix Realtor
December 20, 2016

Hi!
My name is Brian Lynn i am a realtor from Canada who was looking to buy in the Phoenix area. Picking a good realtor is always difficult.My wife and i stumbled across Gus Palmisano, Keller Williams, Mesa. Gus turned out to be a very good find for us. Helpful, honest and very knowledgeable.If you are looking for help buying or selling try Gus he was excellent. His cell # *******314.

Date of experience: December 20, 2016
New Jersey
1 review
1 helpful vote
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Waste of time.
December 8, 2016

Need to update. After talking with an agent HALF OF THESE ARE NOT EVEN FOR SALE ANYMORE. DO NOT WASTE YOUR TIME HERE.

Date of experience: December 8, 2016
North Carolina
1 review
1 helpful vote
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Great job
November 16, 2016

Hats off to Judy Pendarvis with edgefield realty. She has gone over beyond to help us. Great job... Carol Wade

Date of experience: November 16, 2016
Illinois
2 reviews
5 helpful votes
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I applied for 3404 helix st, 1 bd appartement for cdcpm a lady was contacting me every day by emails asking for different kind of papers and proves for me and my daughters after many many Email contacts and after i gave them all needed information and paid $70 for the application they answered unfortunately you application Denieded without knowing the reason why they just like to collect application as many as they can they said they chossed someone els today i am checking the appartment in this site it is still available! How is that do u want to disappoint more peaple as happened with i thought it gonna be for me then it looks like it was already rented for some one els i even told the lady i would prefer if you told me you dont have any availble than going through such hard situation we trust u you be honest with us

Date of experience: November 12, 2016

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The leading real estate marketplace. Search millions of for-sale and rental listings, compare Zestimate? Home values and connect with local professionals.


zillow.com
Founded in 2006
Ashburn, VA
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