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ZillowReviews 585

1.7
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Zillow Reviews Summary

Zillow has a rating of 1.7 stars from 585 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zillow most frequently mention real estate, customer service and home value. Zillow ranks 1202nd among Real Estate sites.

service
95
value
92
quality
91
Georgia
1 review
1 helpful vote
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I have worked with Dan Richardson for over two months no matter how i wanted to give up he reassured me that it will work out and he their with me and help me see that i can be a home owner some we looked at six and seven houses a day made sure the home i purchase that i would love to come home too if your looking for a good realtor i recommend Dan Richardson he. Your guy

Date of experience: July 5, 2017
Singapore
10 reviews
26 helpful votes
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Zillow has had inaccurate information about my home on their website for almost a year. I have written to them on four (4) separate occasions to get it corrected. Every time they reply with the "there's nothing we can do" response.

I even sent screen shots showing how the search results don't even match the address entered, but the "Help" people again said, "Nothing we can do about it."

So the data they have is incorrect, unreliable, not factual, points to the wrong addresses, and they can't do a thing about it.

Recommend you use other resources.

Date of experience: July 1, 2017
Illinois
3 reviews
40 helpful votes
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Zillow allows manipulation of prices. Example property has been listed say with auction com aka auction con, which bids up the property internal, Zillow uses last bid for price sale or no sale, wait these bids are generated by auction com. How can they use them? Property may have ran through auction com many times and bid generated by auction com, yet Zillow uses the last bid price. Watch this scam Zillow is aware of this and allowing it..

Date of experience: June 29, 2017
New Jersey
1 review
10 helpful votes
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"Awesome Realtor"
June 29, 2017

Kevin Akers Realtor for Charles Rutenberg Realty Inc. Is a outstanding worker. Kevin is very professional he does his job with confident and pride, when he say he's going to meet you somewhere to see a house he is there on time before you get there with the blinds open to sunshine, he can wheel and deal with negotiations to get the price right for you in any purchase that you are looking at. He would send you houses constantly that suit your financial needs. Kevin has lots of patience, when you get discouraged he encouraged. You can call him anytime and he's right there. The very first day Kevin put my house on the market 3 bedroom 2 bath with a two car garage and a sunroom we got a offer, we counter-offered and sold it by the second day. I was very nervous because I told Kevin I was going to be homeless he said don't worry we will find you a house and he did. He was very persistent we closed on my house March 23rd and two weeks late we landed on a good deal with another house and we was able to close on that. I say he's an outstanding guy because I had to work 5 days a week and I couldn't make it to the title companies. Kevin would take the check for me go out of his way over and above. He kept me in the loop by emails or phone calls. If the deal wasn't right in my favor he would tell me let's wait because he knows when to say yes or no at the right time.
Even two months later I've been in my house Kevin is still working deals to get me what I deserve. I had plumbing problems here at my new house and he got the seller to pay me money back that was needed to correct my plumbing which was $1,500 Wow what a blessing. Also Kevin would meet the inspectors, roofer, exterminator or anyone who had to come out to the house, which kept me from leaving my job. If you want a good realtor to stand with you and not behind you remember *******@gmail.com. Way to go Kevin!

Date of experience: June 28, 2017
Florida
1 review
4 helpful votes
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I reviewed an agent that more then a pompous $#*! to say the least and Zillow removed it and I redid it and because it wasn't a positive review they won't post it.

That says a lot about Zillow.

Date of experience: June 28, 2017
Florida
1 review
5 helpful votes
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Don't waste your time. The only sure thing about Zillow is every realtor in the country will get your information and phone you daily. For the buy owner Zillow doesn't work.
Its a gateway to realtors not buyers.

Date of experience: June 26, 2017
Indiana
1 review
7 helpful votes
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I listed my home on June 21, for sale by owner. I filled out the requisite information and received an email saying I had 'claimed' my property. I was told it would take 72 hrs to process. After 72 hours I had no response. 114 hours later, I finally get a call to verify my listing. (I am happy that they verify this)

Rebecca was difficult to understand and did not appear to have the most basic real estate knowledge. She kept asking me where I submitted the listing from, over and over again (for 17 min). I answered the question, repeatedly. She refused to list my property, saying that the listing didn't match. (!?!) This continued even though the property records indicated me, as the owner with an Indiana address. The same address that a Google search would indicate owned the phone number I was talking to her on. These two searches would have taken less than 5 min. Clearly there system is screwed up.

Additionally, the information about the neighborhood, estimates etc., are not correct. I cant believe the level of incompetence and the potential loss of income I have experience in last 115 hours.

Date of experience: June 25, 2017
New York
1 review
6 helpful votes
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For sale by owner
June 22, 2017

I placed my house FSBO on Zillow. They are reporting to me that my house is doing good, 0ver 2500 hits in 17 days, 26 saves, and #3 in search out of 19 houses in the area. I stated no need in real estate broker, however, all the calls I get are from the real estate brokers. It is evident that all that Zillow is providing is a leads to the brokers in the area that want 6% commission. Contacted Zillow but no solution offered. I think that if you are posting "for sale by owner" all the inquiries should be directed to the owner only, not the brokers that have no information about the house,

Date of experience: June 21, 2017
New York
3 reviews
1 helpful vote
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I so highly recommend this guy. He is relentless for his clients he never gives up never says die. Every time I turned around there was another obstacle slowing down the sale of my house, but Joe never gave up I truly believe if it hadn't been for him I would have given up. Thank you for being one super realtor

Date of experience: June 21, 2017
Virginia
2 reviews
9 helpful votes
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The worst
June 20, 2017

Every time visit the Zillow website I leave frustrated and annoyed.
One of the worst user interfaces I've ever seen. There's just too much wrong with it to go into details.
It's interesting to browse properties and see supposed zestimates, but aside from website issues the accuracy and effects on the industry are questionable.

Date of experience: June 20, 2017
Arkansas
1 review
7 helpful votes
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Zestimates
June 10, 2017

There should be a law prohibiting zillow from posting any kind of estimates. They are not a legal estimating company. They aren't licensed to make a legitimate estimate. They make slanderous estimates, meaning they are totally wrong.

Date of experience: June 10, 2017
New York
1 review
7 helpful votes
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I put my house up "for sale by owner" on Zillow and they have potential buys calling realtors that I have no relationship with. I was never contacted by a principal buyer. Total fraud!

Date of experience: June 10, 2017
Washington
1 review
1 helpful vote
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Poor service
June 10, 2017

I have a house that has been on market for three days and has still not been posted on zillow website. So people that go to zillow are not seeing all homes in Seattle area. Not a very good thing for home buyers.

Date of experience: June 9, 2017
Georgia
1 review
3 helpful votes
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Outdated maps
June 4, 2017

We live on a county reservoir that was built in 1989. Zillow is using a map that is so old, the lake isn't shown.

Date of experience: June 4, 2017
North Carolina
3 reviews
26 helpful votes
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Although it's far from perfect, Zillow lists most homes for sale or rent all over the country. You can even see recent sales without going through the hassle of finding an area's property records. Not all of the information is 100% accurate, but it's a great way to view hundreds of properties online without signing up with a real estate company. Often those agencies request a telephone number and send annoying emails. Again, I wouldn't rely on it for accurate estimates, since it gets information from other sources, but overall it's a wonderful way to get an idea of the current market in multiple areas and find a real estate agent if desired.

Date of experience: June 4, 2017
Washington
1 review
7 helpful votes
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I would highly recommended this incredible pair of VanDorm agents. They are very experienced and motivated to do a top notch job with your home experience. They will go above and beyond what is expected of them. I never felt caught off guard or without a good decision to make because of their incredible communication skills and knowledge base. My home sell was quick, easy and painless. I always felt informed and prepared because of their help along the way. I would highly recommend this pair for any home realtor needs you might have. Their friendly, caring, kind and knowledgeable attitudes never disappointed me. Thank you Cheri and Ashley. 5 stars!

Date of experience: June 2, 2017
Florida
2 reviews
17 helpful votes
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THE SCAMMERS
May 25, 2017

This SCAMMING company will appraise your property much lower then offer you one of their agents to re apprise in order to get a selling agreement fro you BE AWARE

Date of experience: May 24, 2017
South Carolina
2 reviews
8 helpful votes
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Zillow Sucks!
May 10, 2017

Don't bother going by the reviews on Zillow, they only post good reviews of the agents on their site! I filled out the thing 4 times and every time they had some crap excuse they gave why they couldn't post it. Fine the last time I let them know how much they sucked in the review!

Date of experience: May 9, 2017
California
3 reviews
35 helpful votes
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I sold my house
May 7, 2017

I put my house up for sale and had plenty of responses. A lot of RE agents bothered me to list with them, but I saved $7000 for the trouble, and could have saved twice that if the eventual buyer was smart enough to contact me directly instead of contacting an RE agent to contact me. Put in the ad to be contacted directly, also invite agents to bring their clients capping their commish at 2.5-3%, then save half or even all the commish.

Thanks Zillow. Now if you could just objectively improve your RE agent reviews instead of making them a cheering section...

Date of experience: May 7, 2017
Texas
1 review
3 helpful votes
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Zillow has to be one of the worst companies out there. Customer service is non existent, no help line to call, their online help for their site is a JOKE!
Zillow helps with FAKE NEWS about house prices and misleads the public.
They are just one step away from beating you and dragging you.
Can't wait for a better company to start up and put Zillow out of business.

Date of experience: May 3, 2017

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The leading real estate marketplace. Search millions of for-sale and rental listings, compare Zestimate? Home values and connect with local professionals.


zillow.com
Founded in 2006
Ashburn, VA
+38