ZillowReviews 585

We have a home for sale along the Mississippi Gulf Coast. It is a very nice, newer home with 2800 square feet with high quality finishes that sits on a lot that is a little more than an acre in size and includes a large in-ground pool, very nice custom deck overlooking it, and a variety of other high-value amenities.

Zillow's Zestimate is presently showing the value of our home as being nearly $55,000 below our asking price and almost $70,000 below appraised value (we just had the home apprasied in order to be sure that we were asking a reasonable price for it). On top of this, many of the details that are incorporated into the Zestimate are wrong and even when our realtor corrects them, they are almost immediately overwritten by this inaccurate data. On top of this, while I was able to add a comment about the appraisal, now when I attempt to edit this comment, I am taken to a home that is for sale in Massachusetts when I attempt to access the link.

I've exchanged several emails with Zillow and their approach is that they simply don't care. I've explained how this inaccurate estimate is impacting us, identified to them that other on-line sources are much closer in their estimation of value, and even provided them with details of the appraisal - their response - tough #&@?. They have proven themselves to be arrogant and uncarring and with an overall approval rating of about 55%, I now know why.

Ultimately, a complete disregard for customer concerns will wind up negatively impacting their business.

I listed a second home for sale in Charlotte NC on Zillow. Because I lived 30 miles away I thought an internet listing would be a challenge... but with the help of Zillow's market assessment and other data I set a moderate-to-slightly-higher asking price... I committed to twice weekly open house showings... I spent time writing an effective narrative description of the unique assets of my house and its location... I worked to create good street appeal and I had effective signage. In just over 3 weeks I had multiple offers and accepted an offer 5% under asking price with 2% seller's agent commission... HOUSE SOLD!

Recently I sold a condo through Michael Harris Realty located in Brunswick, GA. I was impressed with Michael and his team's determination to sell the condo as soon as possible at the right price. Within three months the condo was under contract for the asking price and they stayed on top of the selling process until sold. I hired this realty based on my research for the right agent and was not disappointed. I would definitely recommend Michael Harris and his team for any real estate needs.

Our Zestimate on Zillow was around 200 K. We spoke to two area real agents both Zillow agents. We then decided to try Zillow's Make Me Move option which is free. Over the course of 5 days Zillow had our property drop to 125K! Repeatedly emails from Zillow say their algorithm doesn't update for two months and its prime selling season. I found many other consumers on consumer websites complain about absurb low evaluations that they won't fix that make them eventually list with a real agent. Others claim agents are getting into Zillow and changing values. Our home had many amenties not listed on Zillow including a new pole barn that cost 25K, and 10 acres but it doesn't matter. List your home on Zillow for Free and your value will fall to the ground, especially if you talk to one of their Zillow agents first. DO NOT USE Trulia or Zillow. Its a headache and a huge scam. I can't believe the Attorney General of the US has not stopped their use of their unethical zestimates.

HOW DARE THIS SITE POST INFORMATION ABOUT SOMEONE 'S HOME WITHOUT THEIR CONSENT? Zillow posted my home as in foreclosure and available. I am living in it and I am NOT in foreclosure nor am I selling my home! I expect the immediate removal of my home from this site. If this does not take place, I will seek legal means against the company! HOW DARE YOU HUMILIATE PEOPLE AND THEIR HOMES BY POSTING INACCURATE INFORMATION? You should be ashamed of your unethical practices!

I HAD BEEN LOOKING TO BUY A HOME OVER A YEAR MAYBE EVEN CLOSER TO TWO YEARS. EVERY TIME I TRIED TO PREQUALIFY I GOT A NEGITIVE RESPONSE. I CALLED THE DUBOIS TEAM AND THEY GOT ME IN TOUCH WITH THE RIGHT PEOPLE.
MY HUSBAND IS RETIRED AND ON A FIXED INCOME, MYSELF IM EMPLOYED PART TIME. WE WERE PAYING $900 RENTING AN APT. AND $500 IN STORAGE BILLS. THE DUBOIS TEAM WENT TO WORK AND FOUND MY DREAM HOME, IN JUST A FEW SHORT WEEKS I WAS MOVING IN MY NEW HOME. MY EXPERINCE AS A FIRST TIME BUYER WAS GREAT THE DUBOIS TEAM WAS FABULOUS. 5 STARS 2 THUMBS UP

Over a year ago I was searching for a home and called the agent who happened to be Lettie Hill. At that time, I decided I would wait and Lettie said she would follow up with me. I didn't think anything of it and to my surprise she called me the next year. I was ready to purchase! Lettie connected me to a website that sent me automatic emails on the type of home I was looking for and she called me on a regular basis. I couldn't believe it. I felt like I was her only client she had, but I was so wrong.

When I went to look at a home, she was right there. Sometimes it was during the day and others times it was night. But she was there whenever I wanted to see a home. She connected me to a WONDERFUL finance representative. When I found my home she negotiated on my behalf and truly took the lead. I am loving my new home! I was so proud to be her client. You would be too! LETTIE IS AN AWESOME AGENT!

To Whom It May Concern:

Kathleen Hill, with Berkshire Hathaway spent hours and miles over two long weekends, helping us find the home we wanted. Her availability through numerous phone calls and emails was essential with the remote closing process. We appreciate her considerate, objective observations and suggestions which helped us make informed conclusions/decisions.

Respectfully,

Kenneth and Clair Roe

While searching for a new home in and around Conway, SC, we found Margaret through Zillow and could not have been more satisfied. We are making a move from Connecticut and she took us around for nearly five days showing us a multitude of new and previously owned homes with patience and understanding of our needs and helped us find and purchase a brand new home in the Tuscany Development in Myrtle Beach. She made our search fun and very smooth. If you are interested in properties in this area, Margaret Harrington needs to be your search agent.

Mike Marino