Wordans CAReviews 446

I recently ordered from wordans but had items missing from my order. I emailed customer services and got a reply quickly. Anna helped me resolve the problem and is giving me a refund on the items I did not receive.

I received a completely different item from what I ordered. I contacted Wordans by e-mail and dealt with Alejandro who was quick to correct the error; and I received a replacement within an acceptable time. Five stars for service. Overall four stars because the wrong item was sent.

Alejandro helped manage my return and it went easily and I got the refund quickly. Great company to order from with great clothes.

I ordered the wrong color of hoodie and contacted the company where I was immediately assisted with my return. The process was easy and I was extremely please with the service! Thank you Anna for all of your assistance!

Very responsive to my concerns! I talked to Alejandro regarding shipping and coupon code problems, and received great customer service!

Was skeptical after reading reviews. Our experience was great from product quality to fast delivery.

I had called Wordans and had the pleasure of having Alejandro assist me. He was very kind and helpful! He even followed up with me to ensure my concern was resolved. Thank you for a satisfying experience!

Charlie did a fabulous job with helping me out with items I needed to add onto my order. This type of service is always why I continue to purchase annually from Needens!

Alejandro was kind enough to help me sort out my refunding needs and was able to quickly get what I needed!

I had trouble with a missing item in my order and a customer service rep, Charlie, helped me out so quickly and kindly.

One of my items was cancelled I needed a replacement item but was hesitant to pay for shipping again. Alejandro kindly offered me free shipping so that I can order my replacement item.

Great customer service! One of the customer service reps (Alejandro) reached out to me to make sure that everything with my purchase experience and process is going well since he noticed I haven't been able to complete my order. I asked a few questions and he responded really quickly within a day. He was really nice and kind. With his help, I was able to complete my order.

Alejandro was extremely helpful! He fixed my issue immediately. He also communicated very effectively to keep me updated of next steps.

I had a great experience with one of your associates. Wordan's forgot to ship one of my items and Charlie(the associate) was happy to help. Charlie helped me quickly and was so nice. I know if something is wrong I would want them again.

Big thanks to Charlie who courteously and efficiently settled my little delivery problem.
Always a pleasure to work with Wordans.

I some how combined my billing and shipping addresses together when setting up my shipping address. I didn't catch this until well after placing the order. I called first thing Monday morning and Charlie fixed my issue with no hesitation. He even followed up with an email to let me know my new delivery date. I appreciated how quickly he was able to help me even though the error was made on my part.

Alejandro did a great job helping me out with my missing items. He was very kind and helpful. Found my missing items

Such friendly service and great prices. I always use them for all my business needs. The staff is always available to help guide you to the right products that you need