Wordans CAReviews 446

Very comfortable clothing, fast delivery, and very good customer service. The sweatpants I ordered did not fit me, but Alejandro was very helpful in assisting me through the return process!

I've ordered from Wordan a few times now and I've been able to order worry free about returns! When I emailed for returns, Alejandro assisted me quickly, sending me the returns label and clear instructions, alongside being very kind.
Alejandro told me my refund amount and the estimated time, any follow up questions were answerd clearly and quickly. The customer service at Wordan is always a delight and non stressful :) Alejandro made my last purchase and returns an easy one

I recently ordered a few sweatshirts and I was pleasantly surprised with how quick the delivery was. The quality of the sweaters are amazing as well. I was missing a couple items from my order because it was a back order. I got immediate help from Charlie who was extremely understanding, helpful, friendly and quick with his responses. I got everything sorted out very quickly! Based on the amazing costumer service and quality of items I would definitely buy from Wordans again!

This was my first time ordering from Wordans and I am beyond satisfied with their service. Their products are great and delivery is very fast. Most importantly, their customer support was perfect. I had many concerns with my order. Nevertheless, Alejandro was SOO helpful to me during the whole process. Very kind, respectful and understanding of my wants. His explanations were clear, he was quick to fix all my problems and made sure to send me all the updates. I would recommend this experience to anyone. I am 100% buying from Wordans again!

What an amazing website and customer service.
I've ordered t-shirts for a child's tie dye party and sweatshirts for gifts.
Always amazing customer service. Alejandro was amazing - great communication and extremely fast shipping.
When an item was out of stock I received a credit immediately and my order continued to be processed.
Definitely recommend Wordans - for especially if you're not looking to purchase a great quantity to receive wholesale pricing.

So, I run my own small business making stickers, custom clothing etc. I've used wordans for almost 2 years now and never in my life have I been treated so poorly. For someone who orders at least one a week you'd think I would be treated better. They sent me 8 Crew Neck hoodies, when I ordered 8 long sleeves and are now asking that I pay $80 postage with UPS just to get a refund; and then pay the full amount for the right product to get here along with $20 shipping. The communication is horrible, no one knows what's going on and I was told 4 different things that they were doing to help me and then was notified that the ONLY option after discussing everything was for me to front this money and hope they send me a refund back. I'm super disappointed and my business is really suffering from mistakes like this. The only compensation I got was a 3% discount A THREE % DISCOUNT! Are you kidding me. Super ridiculous. They told me to take the package to my nearby post office to ship; in turn they sent me a UPS shipping slip, so it can only be shipped with UPS; costing $80 for 8 hoodies to get back to them for their mistake.

Wordans has been a great supplier of blank tees for screenprinting. I have ordered nearly 1000 tees over 10 orders and had an overall great experience. I appreciate the wide range of products, cheap prices and free shipping. When I ordered before Thanksgiving I noticed that the free shipping price had increased which was odd. However since then it has returned to $129. In one order, I did not receive shipping confirmation for 8 days and then when I did receive confirmation, the order was cancelled, setting my business back. However, Wordan's gave me a coupon for the order, apologized and provided free shipping with the coupon.

Aside from that incident, in general customer service has been very good! My most recent exchange with customer service involved inquiring about order status which was met promptly and professionally by a rep named Alejandro. As a result, I am still a dedicated customer and Wordans remains my key supplier of blank goods.