Wild West Pool Supplies
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Wild West Pool SuppliesReviews 1,082

3.0

From the business

Wild West Pool Supplies is a premium online shop for all pool repair & maintenance related needs. 75,000+ products in parts, chemicals, and more. For support, please call (888) 534-6999, or email support@wildwestpoolsupplies.com.


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Wild West Pool Supplies Reviews Summary

Wild West Pool Supplies has a rating of 3 stars from 1,082 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wild West Pool Supplies most frequently mention customer service, hot tub and timely manner. Wild West Pool Supplies ranks 2nd among Swimming Pool sites.

service
108
value
111
shipping
113
returns
33
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2,807 reviews
Washington
1 review
0 helpful votes
Follow Jeff D.
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Hannah helped with multiple conversations and passing along pictures to get my 18 year old hot tub parts correct the first time! Thank you

Date of experience: October 21, 2022
North Carolina
1 review
0 helpful votes
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Salt Tester
October 21, 2022

Took me three times to get the time to ship. I called and then placed it again and then a 3rd time before it would ship an item they said they had in stock.

Date of experience: October 21, 2022
California
1 review
0 helpful votes
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What?
October 21, 2022

Oh I got the valve but I have a few pictures…what do I do…now… hopefully it works …and this came from the factory…need to pack better …I have a order…# *******

Date of experience: October 20, 2022
Mark Z. Wild West Pool Supplies Rep
over a year old

Hi Gary! Please send an email to support@wildwestpoolsupplies.com. We can certainly address damage in transit.

Minnesota
2 reviews
0 helpful votes
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Replaced the control panel and everything now works like new! VERY happy~! Fast delivery, very friendly, professional with great service! Will get ALL parts from Wild West Pool Supplies from now on!

Date of experience: October 18, 2022
Georgia
1 review
0 helpful votes
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Great!
October 17, 2022

Received order on time, and installed without issues. All is good again. Professional process from the start.

Date of experience: October 16, 2022
Florida
1 review
0 helpful votes
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Correct the first time!
October 16, 2022

My first order with this company, and the part came exactly as advertised. Quick and easy.
Highly recommended

Date of experience: October 16, 2022
Texas
1 review
0 helpful votes
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Thank you got my part very fast I will be using you in a near future very professional easy to use website

Date of experience: October 13, 2022
California
1 review
0 helpful votes
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Bought ten of the "custom" connectors that Jandy uses on their valves. Jandy wants $17/each, which is nuts. Ten from WWPS was about twice that, and I get them in a week.

Date of experience: October 12, 2022
Pennsylvania
1 review
0 helpful votes
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Skimmer part
October 12, 2022

Great price and fast service. Receive my part fast and it was just what I ordered and just as advertised.

Date of experience: October 11, 2022
South Carolina
1 review
0 helpful votes
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Great service
October 10, 2022

Needed a pump for my sundance in a hurry. Tried to order it many places with no luck so wasn't surprised when it was out of stock here, however, unlike the other companies I tried, they responded with an alternative option. We traded emails on a Friday night and Saturday with questions I had, and then we ordered it. Instead of having the original order canceled and having to redo it, they sent me a link to pay the slight upcharge for the pump which took 1 minute to respond. Can't beat that for service and response. Gut the pump in 4 days.

Date of experience: October 10, 2022
Maryland
1 review
0 helpful votes
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Great company
October 7, 2022

Was looking for PVC connections to replumb pool pump good prices and quick delivery Thanks Will definitely order again and recommend to all my friends

Date of experience: October 7, 2022
Ohio
1 review
0 helpful votes
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Air Buttons
October 7, 2022

Great place to buy air buttons... Len Gordon # 15 at a fair price. Quick service and great communication along the way. Thank you.

Date of experience: October 6, 2022
Alabama
1 review
0 helpful votes
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Wild West Pools went the extra mile in helping me size the correct fitting for my pump and even making sure the color was correct when there was a discrepancy between the part pictured and what was delivered. Five stars, highly recommend.

Date of experience: October 5, 2022
Florida
1 review
0 helpful votes
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Great product
October 6, 2022

Product was delivered as described and came in a timely manner. I will definitely order from them again.

Date of experience: October 5, 2022
Oklahoma
1 review
0 helpful votes
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Pool fittings
October 5, 2022

Everything was priced great! I received all my items in a timely manner. The communication was great. I will be buying from again.

Date of experience: October 5, 2022
Georgia
1 review
0 helpful votes
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As described
October 4, 2022

Items were shipped and as described. Good communication by the seller. This part didn't solve my problem, but the product was as I excepted.

Date of experience: October 4, 2022
Arizona
1 review
0 helpful votes
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Salt cell coupler
October 4, 2022

Worked very well. Instead of cutting and re plumbing my pool system for a cracked coupler on the salt cell I just cut the old one off and put the new coupler on. I had my doubts it would work but to my surprise worked flawlessly. Took 10 min. And saved time and money.

Date of experience: October 3, 2022
Florida
1 review
0 helpful votes
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Ordered a 2 inch union O ring for a two inch union obviously, but the actual measurement was about 2 and 3/8, might be my fault for not verifying ID or OD but when i order for the appropriate fitting it should be a given.

Date of experience: October 3, 2022
Mark Z. Wild West Pool Supplies Rep
over a year old

Hey Jaime... sorry about that — please shoot us an email, if we've got the right size handy, we'll send you one or two for free :)

support@wildwestpoolsupplies.com

Ohio
1 review
0 helpful votes
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The Caretaker valve for my pool cleaning system needed rebuilt. Only the five pistons needed replaced. Wild West offered just such a kit at a considerably lower price than the full rebuild kits available from several sources. After I placed the order, Wild West advised me the kit I ordered was no longer available and I could revise the order to the full rebuild kit for an upcharge. I did so. Even at the upcharged cost, it was still less than some other sources. Wild West kept me well advised of the order throughout the process. The only confusion was the revised order showed to original cost and not the upcharged cost. In any event, the entire process was quick and Wild West was very communicative throughout. I'm happy.

Date of experience: October 1, 2022
Florida
1 review
0 helpful votes
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Fast!
October 3, 2022

Delivery was quicker than I expected! Best price I could find. Will order again from this company. Thank you!

Date of experience: October 1, 2022