Wild West Pool Supplies
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Wild West Pool SuppliesReviews 1,082

3.0

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From the business

Wild West Pool Supplies is a premium online shop for all pool repair & maintenance related needs. 75,000+ products in parts, chemicals, and more. For support, please call (888) 534-6999, or email support@wildwestpoolsupplies.com.


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Wild West Pool Supplies Reviews Summary

Wild West Pool Supplies has a rating of 3 stars from 1,082 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wild West Pool Supplies most frequently mention customer service, hot tub and timely manner. Wild West Pool Supplies ranks 2nd among Swimming Pool sites.

service
108
value
111
shipping
113
returns
33
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2,807 reviews

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Anna L.
1 review
0 helpful votes
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They arrived fast and in good condition
May 30, 2020

They arrived fast and in good condition.

Date of experience: May 30, 2020
lori a.
1 review
0 helpful votes
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Quick and easy
May 30, 2020

Quick and easy.

Date of experience: May 30, 2020
Kenneth W.
1 review
0 helpful votes
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Reasonable charges for items ordered
May 30, 2020

Reasonable charges for items ordered

Date of experience: May 29, 2020
Ron B.
1 review
0 helpful votes
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To many things on your survey
May 29, 2020

To many things on your survey

Date of experience: May 29, 2020
Barry F.
1 review
0 helpful votes
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The overall experience was great
May 29, 2020

The overall experience was great. It took longer than expected but with all thats going on I understand.

Date of experience: May 29, 2020
Crystal I.
1 review
0 helpful votes
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Fast shipping, great products, fair prices!
May 28, 2020

Fast shipping, great products, fair prices!

Date of experience: May 28, 2020
Rebecca P.
1 review
0 helpful votes
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We have an older sand filter that we are replacing the media. When we cleaned it out, the laterals broke. Also, the standpipe and hub had been hard-plumbed so it was impossible to just replace the laterals. Wild West had all parts at the best prices (and availability).

Date of experience: May 28, 2020
Shawna M.
1 review
0 helpful votes
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Fast reliable service
May 28, 2020

Fast reliable service. Product shipped quickly. Just as I ordered. Will order again!

Date of experience: May 28, 2020
Tony F.
2 reviews
0 helpful votes
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It has taken too long to arrive, even with the COVID -19 delays..

Date of experience: May 27, 2020
Michael P.
1 review
0 helpful votes
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The had what I needed for a reasonable price. Shipping was delayed a few days but I eventually received it.

Date of experience: May 27, 2020
RALPH B.
1 review
0 helpful votes
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Prompt service
May 28, 2020

Prompt service

Date of experience: May 27, 2020
Michael S.
1 review
0 helpful votes
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Hayward parts that I needed at great price
May 27, 2020

Hayward parts that I needed at great price. Search needs some improvement, but otherwise, able to find what I needed.
Very disappointed in shipping time! Our pump was not working and needed these parts quickly. Therefore, paid $22 for 2-3 business days, yet received product after 9 days (which includes 7 business days)

Date of experience: May 27, 2020
KK N.
2 reviews
0 helpful votes
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I was very disappointed with the shipping process and length of time it took to get the products. We ordered them on May 12th and they did not arrive until May 26th.

Date of experience: May 26, 2020
Neil D.
1 review
0 helpful votes
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Easy and efficient shopping and shipping
May 26, 2020

Easy and efficient shopping and shipping.

Date of experience: May 26, 2020
Michigan
1 review
2 helpful votes
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I would go someplace else and order parts, I have never been so disappointed in a company.
Three Emails later they refunded my money..

Date of experience: May 26, 2020
G R.
1 review
0 helpful votes
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Quick delivery, good value
May 26, 2020

Quick delivery, good value

Date of experience: May 26, 2020
Karen C.
20 reviews
0 helpful votes
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Ordered what I needed to get my Pentair OPTIFLO pump and sand filter running and received it quickly!

Date of experience: May 26, 2020
frank I.
3 reviews
0 helpful votes
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Shopping made simple
May 25, 2020

Shopping made simple.

Date of experience: May 25, 2020
John D.
2 reviews
0 helpful votes
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Wish you had more products
May 25, 2020

Wish you had more products.

Date of experience: May 25, 2020
Christopher M.
1 review
0 helpful votes
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Great shopping experience especially looking for hard-to-find items

Date of experience: May 24, 2020