Wild West Pool Supplies
website thubmnail of Wild West Pool Supplies

Wild West Pool SuppliesReviews 1,082

3.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Wild West Pool Supplies is a premium online shop for all pool repair & maintenance related needs. 75,000+ products in parts, chemicals, and more. For support, please call (888) 534-6999, or email support@wildwestpoolsupplies.com.


+32
How would you rate Wild West Pool Supplies?
grey star
grey star
grey star
grey star
grey star

Wild West Pool Supplies Reviews Summary

Wild West Pool Supplies has a rating of 3 stars from 1,082 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wild West Pool Supplies most frequently mention customer service, hot tub and timely manner. Wild West Pool Supplies ranks 2nd among Swimming Pool sites.

service
108
value
111
shipping
113
returns
33
This company does not typically respond to reviews

Instant Feedback

2,807 reviews

We monitor reviews for authenticity

Scott H.
1 review
0 helpful votes
Follow Scott H.
Unfollow Scott H.
Send Message
Share Review
Report Review

Had the item i was looking for in stock and ready to ship.

Date of experience: May 24, 2020
Paul H.
1 review
0 helpful votes
Follow Paul H.
Unfollow Paul H.
Send Message
Share Review
Report Review

A better description would be helpful
May 24, 2020

A better description would be helpful

Date of experience: May 24, 2020
FP E.
1 review
0 helpful votes
Follow FP E.
Unfollow FP E.
Send Message
Share Review
Report Review

Great service
May 23, 2020

Great service

Date of experience: May 23, 2020
Brent W.
1 review
0 helpful votes
Follow Brent W.
Unfollow Brent W.
Send Message
Share Review
Report Review

My old whirlpool switch cracked and broke after about 18 years. The tub manufactureR is no longer in business and parts can't be found. Wild West Pools has a similar electronic switch that would work. The price was right so I bought it and everything is back in working order.

Date of experience: May 23, 2020
Ashley B.
1 review
0 helpful votes
Follow Ashley B.
Unfollow Ashley B.
Send Message
Share Review
Report Review

So far, so good
May 23, 2020

So far, so good. Hope it doesn't take too long. Thank you!

Order received timely. Everything satisfactory.

Date of experience: May 23, 2020
Ragan M.
1 review
0 helpful votes
Follow Ragan M.
Unfollow Ragan M.
Send Message
Share Review
Report Review

Online said it had 4 light color lenses but only had three. It's fine though Bc they did what I needed. Not sure what happened to the amber light cover. I'm guessing it was discontinued?

Date of experience: May 22, 2020
Richard L.
12 reviews
0 helpful votes
Follow Richard L.
Unfollow Richard L.
Send Message
Share Review
Report Review

Found it easily and it came quickly
May 22, 2020

Found it easily and it came quickly.

Date of experience: May 22, 2020
Mike K.
3 reviews
0 helpful votes
Follow Mike K.
Unfollow Mike K.
Send Message
Share Review
Report Review

Just received the product and was following instructions. Have not had a chance to install it yet but it was received.

Date of experience: May 22, 2020
Sam E.
1 review
0 helpful votes
Follow Sam E.
Unfollow Sam E.
Send Message
Share Review
Report Review

Site is easy to navigate
May 22, 2020

Site is easy to navigate

Date of experience: May 21, 2020
Nancy R.
1 review
0 helpful votes
Follow Nancy R.
Unfollow Nancy R.
Send Message
Share Review
Report Review

Easy to find parts
May 21, 2020

Easy to find parts

Date of experience: May 21, 2020
Robert F.
1 review
0 helpful votes
Follow Robert F.
Unfollow Robert F.
Send Message
Share Review
Report Review

Purchased black spinning spa jets
May 21, 2020

Purchased black spinning spa jets. They work great and have improved overall spa experience. Thanks!

Date of experience: May 21, 2020
Just s.
1 review
0 helpful votes
Follow Just s.
Unfollow Just s.
Send Message
Share Review
Report Review

Very easy, good
May 21, 2020

Very easy, good

Date of experience: May 21, 2020
Katrina A.
1 review
0 helpful votes
Follow Katrina A.
Unfollow Katrina A.
Send Message
Share Review
Report Review

Awesome
May 21, 2020

Awesome

Date of experience: May 21, 2020
Oregon
1 review
0 helpful votes
Follow Dorinne P.
Unfollow Dorinne P.
Send Message
Share Review
Report Review

No phone, no replies, no product but they took the money and no product. I ordered an impeller blade via 2 /3 day service. That was 14 days ago and still no order received. I e mail, I respond I do everything and they don't even reply. My money is gone and no one even contacts me. Lost into the black hole. Last response said wait 48 hours, I did and still nothing and now they won't even respond to my inquiry. DO NOT BUY FROM THIS COMPANY UNLESS YOU LIKE FRUSTRATION, LOST MONEY AND NO RESPONSE. I AM A HOMEOWNER NOT A BUSINESS AND THIS BUSINESS IS TOTALLY UNRESPONSIVE.

Date of experience: May 20, 2020
Dennis O.
1 review
0 helpful votes
Follow Dennis O.
Unfollow Dennis O.
Send Message
Share Review
Report Review

I was trying to give you a call to order the impeller, however, none was listed. It told me you are strictly an on line sales entity, and not a retail store.

Date of experience: May 18, 2020
Christian F.
13 reviews
0 helpful votes
Follow Christian F.
Unfollow Christian F.
Send Message
Share Review
Report Review

I had a PayPal payment not go through but it did on the PayPal end. Then I had had to repurchase with a CC direct. Paid for expedited shipping and it was sent USPS first class and it took a week to get delivered.
In the end I was refunded the money but was delayed 10 days on my project.

Date of experience: May 18, 2020
Patrick R.
2 reviews
0 helpful votes
Follow Patrick R.
Unfollow Patrick R.
Send Message
Share Review
Report Review

Cheapest price
May 18, 2020

Cheapest price

Date of experience: May 18, 2020
randy P.
1 review
0 helpful votes
Follow randy P.
Unfollow randy P.
Send Message
Share Review
Report Review

Very good at helping
May 17, 2020

Very good at helping

Date of experience: May 17, 2020
Peter C.
1 review
0 helpful votes
Follow Peter C.
Unfollow Peter C.
Send Message
Share Review
Report Review

Very pleased
May 17, 2020

Very pleased

Date of experience: May 17, 2020
Dane V.
1 review
0 helpful votes
Follow Dane V.
Unfollow Dane V.
Send Message
Share Review
Report Review

They have what you need and at a good price
May 17, 2020

They have what you need and at a good price

Date of experience: May 16, 2020