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WhatGeekReviews 1,269

4.4

From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
225
value
43
shipping
46
returns
20
quality
887
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820 reviews
California
2 reviews
0 helpful votes
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Alice Fekker 8 keyboard - love it
October 21, 2023

I love this ergonomic typist keyboard. It was easy to set up and the keys are perfect for typing all day.

Date of experience: October 21, 2023
GB
1 review
0 helpful votes
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Really smooth ordering experience and delivery was relatively quick!

Date of experience: October 20, 2023
Poland
1 review
0 helpful votes
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The keyboard came in pretty fast, it works really well and im very happy with it! WhatGeek support was very helpful throughout the whole proccess

Date of experience: October 19, 2023
Canada
1 review
0 helpful votes
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First time buyer
October 19, 2023

Everything went well. Shipping time, delivery and The Product is really nice and on time. Got some extra stuff which makes it more complete. Very Generous!

Date of experience: October 19, 2023
California
1 review
0 helpful votes
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Not a domestic shipment
October 25, 2023

I was led to believe the product was shipping from the UK. It does not. It ships from China.
Which means you might incur in import fees. This is not evident while purchasing and it should be

Date of experience: October 18, 2023
Spain
1 review
0 helpful votes
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Great device
October 17, 2023

The software, in mac, is not the best but the hardware is very well done and a pleasure to use it. Y recommend it.

Date of experience: October 17, 2023
New York
1 review
0 helpful votes
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Great Experience
October 16, 2023

I ordered 3 GMK67's and they shipped decently quickly! Priced well with discounts. Would buy from again.

Date of experience: October 16, 2023
Canada
1 review
0 helpful votes
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Placed an order for a keyboard on September 27th. I messaged support on October 8th as I was confused why I had yet to receive a shipping confirmation or tracking number. They they messages me back simply saying " Hi,your order was sent out and the tracking number is…". But the tracking number that was given does not have any associated shipment on the shipping company's website!

WhatGeek's shipping policy estimates 7-20 business days for shipping and I t has been 12 so far. I am questioning the validity of this site, and am prepared to charge back my card if the order does not arrive within the estimated time frame.

Date of experience: October 15, 2023
GB
1 review
0 helpful votes
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All Good
October 14, 2023

Postage took about a week. The product is good. My experience with this company has been a good one. I would buy again from them.

Date of experience: October 14, 2023
GB
1 review
0 helpful votes
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Very happy
October 12, 2023

I'm extremely pleased with the ambernic console that I ordered, its exactly what it says it is and came within the time specified with tracked delivery. Definitely order again!

Date of experience: October 11, 2023
Turkiye
1 review
0 helpful votes
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Good company
October 12, 2023

Hello! I am Kaan! I bought "ZUOYA GMK67 Gasket DIY Kit" at 29 Aug, it arrive at 7 Sept. If you have any problems, they help you immediately. Reliable company. You won't have any problems with whatgeek, just trust me. They shipped the product quickly. You can trust to Whatgeek!

Date of experience: October 11, 2023
Illinois
1 review
0 helpful votes
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Great service
October 11, 2023

Great prices fast and free shipping, will buy from them again.

Date of experience: October 10, 2023
GB
1 review
0 helpful votes
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Amazing feeling mouse, low latency
October 10, 2023

I bought a lofree OE909 mouse and it arrived about a week later in good time. I'm really happy about the mouse and the service I received

Date of experience: October 10, 2023
Florida
1 review
0 helpful votes
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Do not "pre-order"
November 9, 2023

I thought I bought from Whatgeek on September 2, Item showed it was available. Then I hear it was really a "pre-order". So now well over a month after I ordered from Whatgeek I have nothing to show for it. STILL WAITING FOR IT TO SHIP!

Date of experience: October 9, 2023
Connecticut
1 review
0 helpful votes
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Keyboard
October 8, 2023

Ordering was easy...good quality...no problems as of yet...grandson was very pleased...

Date of experience: October 8, 2023
NL
1 review
0 helpful votes
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Amazing! Would buy again!
October 5, 2023

I received my package fast and I was pleased at how they inform you about the updates to the package. The only thing I noticed is that the processing of your order takes time. However, when they shipped the package it arrived fast.

Date of experience: October 5, 2023
France
1 review
0 helpful votes
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Shipped doio megalodon
October 5, 2023

Cool keypad, nice and smooth switch, great design, cool buyin experience, no account needed thats great, great price

The box arrived damaged but not the product was clean

Date of experience: October 5, 2023
California
1 review
0 helpful votes
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Remarkable keyboard
October 7, 2023

I hope this message finds you well. I am writing to express my utmost satisfaction with the keyboard kit I recently ordered from your esteemed company. It is with great pleasure that I share my thoughts and experiences regarding this purchase.

From the moment I received the package, I was immediately impressed with the attention to detail and care taken in the packaging. The kit arrived in pristine condition, showcasing your commitment to delivering a quality product.

As I began assembling the keyboard, it became evident that this kit was meticulously designed with both aesthetics and functionality in mind. The included components were of exceptional quality, and the instructions provided were clear and concise, making the assembly process smooth and enjoyable.

The build quality of the keyboard itself exceeded my expectations. The materials used felt durable and premium, ensuring that this keyboard will provide years of reliable service. The keycaps and switches, in particular, felt satisfying to the touch, enhancing the overall typing experience.

What truly stood out to me was the customization options offered by this kit. The ability to choose and install my preferred switches and keycaps allowed me to tailor the keyboard to my exact preferences, resulting in a typing experience that is uniquely mine. This level of personalization is a testament to the thoughtfulness of your product design.

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Date of experience: October 4, 2023
District of Columbia
1 review
0 helpful votes
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Great deal! Decent shipping speed. Would shop again.

Date of experience: October 3, 2023
Florida
1 review
0 helpful votes
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Little slow on fulfillment
October 2, 2023

Overall smooth ordering but the tracking system doesn't provide last mile tracking even when the label is prepared.

I had to contact them to get an update on my order after a week post order date.

Date of experience: October 2, 2023