From the business
WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.
WhatGeek Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The website design is good.
Product description and photos are good.
Purchase experience is good.
The shipping took so freaking long.
But it came. The staff were friendly and the product with no defect at all.
Tbh I think this is the best keyboard I ever had and trust me I had many.
Also, for drivers go directly to leobog's website. You won't find it anywhere else, you will have to translate the website to English too.
Everything else was very smooth tho, if your order take some time, be patience. For the price it's worth it
It's been almost a week and I haven't heard anything. It hasn't even shipped yet and it is not a preorder item. Some people mentioned that I shouldn't order from the site because they thought it was a scam and now I'm considering that they're right.
Super straightforward, great price for first Keeb purchase in 14 years+! Quick shipping time considering how far it came too :D
Very smooth experience! I didn't know my item was coming from China, but full tracking was provided and arrived quickly.
My retro handheld arrived with a dead vertical line going straight across the centre of the screen. I reached out to the customer support team and within a few weeks, they send me a replacement unit for the damaged screen. Glad to see WhatGeek stand behind the products they sell.
Very happy with my new keyboard and was able to track the delivery all the way. WhatGeek care about good packaging and made sure I had received my order. Very pleased
Everything arrived on time and faster than I thought! Now time to try the product.
I ordered a monsgeek M1W off of their website. Not only did they have the best price available but they also had a coupon for money off the sale price. They shipping took a bit longer, but my product was sourced from another country so that makes sense.
Researching and pro/cons listing all the aspects of my first Hot swappable Keyboard, only to end up all over the web finding all the parts in multiple stores and countries was holding me back from getting started. I found WhatGeek by accident and I'm so glad I did. They had everything I was looking for, all in one place, and at great prices! I bought the Ajazz summer keyboard with the number pad, red switches, and the PIIFOX CKC-02 Pink Oil Painting Side-printed OEM Profile Keycap Set. It is AMAZING! Package came in so quickly, and there was no damage as everything was packed beautifully. I can't wait to get my next cap set or try new switches to get that perfect sound and feel.
I am not that happy with the processing time the shop app and the tracking number not giving me any updates on where my keyboard was
Everything is good but the shipping experience was not so great, bad tracking site with no indication of ETA, slow than expected but it finally came in after 13 days.
Whatgeek was great. Order fulfilled, only a little late. But keyboard is awesome. Got an M1 fully assembled.
상품도 좋고 가격도 만족 합니다
하지만 디테일한 배송정보와 상품이 어디에 위치하고 가고있는지 메일로 알려주셨으면 힙니다
나에게 오는 메일은 전부 광고 뿐입니다
I had to keep checking the WG website for the status of my order which kept reading "unfulfilled." I never got an alert that my order shipped. Once shipped, it has taken a very long time and now there are some unexpected delays. I'm advised to contact the shipper, a Chinese company. This is not a good user experience.
The item arrived in time and is fabulous. I can trust on this store
Super new to retro gaming. Wanted a cheap compact handheld device I could bring around with me and have a dose of nostalgia and not be worried about damaging or losing anything expensive.
This looked like it would fit the bill and it's actually a very nice unit! I wasn't expecting such a nice feeling device and the build quality looks good! It even comes bundled with a thick screen protector which is a nice touch.
Only time will tell how reliable the item is but it certainly looks and feels the part.
I ordered the LoFree Flow from WhatGeek. I must say that my package came to my door very well packaged and within 7 days from ordering. I emailed their customer service several times because DHL was slow in issuing a tracking number and a representative always responded within hours. I am very satisfied with the overall experience and would definitely order from WhatGeek again!
Item took two weeks to arrive, but tracking was accurate, so no big deal.
Item travelled 7,000 miles/ 11,600 km!
Wrist rest is nice walnut. Factory sanding was not so good though. I had to spend some time working on it to sand out wavy machine marks in the wood to get it perfectly smooth.
I pre ordered a product around the beginning of September that was a scheduled delivery date of sept 20 - oct 20. Made payment in full. Was on the site looking at other things around the beginning or October and noticed that the item I pre-ordered was now for sale and in stock. I was excited that maybe I would be getting my purchase soon. It is now past the scheduled delivery date, I checked my order and it has not even shipped yet. I will not buy anything from this site again. Very disappointed. Great at taking money and that's about it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members