business logo of WhatGeek

WhatGeekReviews 1,270

4.4

From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
225
value
43
shipping
46
returns
20
quality
888
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821 reviews
California
1 review
0 helpful votes
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Beautiful keyboard
February 14, 2025

Love the keyboard and number pad. They look better than I expected and I'm completely in love. Only downside is that when I connect to iPad via blue tooth the mapping of the keys is completely off. Like I'll hit the period key and get a slash. Not sure how to fix it. I set it to MAC so idk if there's anything else I should do. Seems to work fine on my computer tho or when I plug it in so I guess I can just settle with that.

Date of experience: February 3, 2025
GB
1 review
0 helpful votes
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Gamesir cyclone 2
February 13, 2025

Great product, well priced and quick delivery. Recommended.

Date of experience: January 8, 2025
GB
1 review
0 helpful votes
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Retroid pocket 5
February 13, 2025
Updated review

Great service as always, kept up to date with the delivery and received packsge with no issues, thanks again

Date of experience: February 3, 2025

Great service
May 7, 2024
Previous review

Best price around and the Item only took 6days to arrive. I was kept updated throughout the whole delivery and would highly recommend to anyone looking to buy their next handheld device. Definitely ordering again on my next purchase. Thanks!

Date of experience: April 26, 2024
California
1 review
0 helpful votes
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Great Experience for my first order!
February 13, 2025

I bought this specific switch to build my first keyboard with the leobog hi75 frame. It came properly secured with bubble wrap and I was able to build my keyboard right away. The updates were also up to date, so I am aware of where my switches were. Definitely buying more here again and even recommend this to others.

Date of experience: February 3, 2025
GB
1 review
0 helpful votes
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Broken and not working
February 13, 2025

The sound would play but the screen remained black for all games I tried

Date of experience: February 3, 2025
North Carolina
1 review
0 helpful votes
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Was updated timely as to when product would arrive.

Date of experience: February 3, 2025
Washington
1 review
0 helpful votes
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Very good
February 11, 2025

The keyboard is really sleek and nice sounding and even though i didnt like the keycaps it came with it was very easy to switch them and the keycaps i bought from this site were a fair price

Date of experience: February 1, 2025
California
1 review
0 helpful votes
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Best price for a UK seller
February 10, 2025

Best price for a UK seller when combined with discount codes

Date of experience: January 31, 2025
GB
1 review
0 helpful votes
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Great
February 9, 2025

Delivery so quick and a higher quality item than I was expecting!

Date of experience: January 30, 2025
Spain
1 review
0 helpful votes
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Fiel a la imagen
February 8, 2025

Entrega: bien empaquetado y encalado.
Producto: es tal y como especifican, buen producto y calidad.

Date of experience: January 29, 2025
Utah
1 review
0 helpful votes
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Shipping took much longer than what the website stated. But the product was perfect

Date of experience: January 29, 2025
New York
1 review
0 helpful votes
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RG Cube XX
February 8, 2025

Great budget handheld. Love the ergonomics! Perfect for all kinds of games especially those with a 1x1 screen ratio

Date of experience: January 29, 2025
California
1 review
0 helpful votes
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Positive experience
February 7, 2025

Overall positive experience. Received updates after app was downloaded to track.

Date of experience: January 28, 2025
California
1 review
0 helpful votes
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I bought an Ajazz AC-100 from Whatgeek and I am very pleased with it- it's a great looking, great sounding device. But! It shipped without a user manual, and Ajazz doesn't have a functioning website, which is weird and frustrating. I found a.pdf of the manual on Whatgeek, but it's barely useable. And the software? You've got to find it, decompress it and install it yourself without instructions. Weird and frustrating, again. A simple fix would be to film a YouTube demo and ship the keyboard with a QR code to the video. And best of luck uploading gifs to the screen.

Date of experience: March 28, 2025
Denmark
1 review
0 helpful votes
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Great
February 7, 2025

Everything was great, the price, the customer service and the shipping

Date of experience: January 28, 2025
GB
1 review
0 helpful votes
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Mixed experience
February 7, 2025

First product I received was faulty, all the games were white screens when opened. When I contacted the company they did send a replacement item but due to the shipping, and the initial faulty device, this meant I had to wait a minimum of 4 weeks for a working item.
The item I have now received works well and my partner loves it.

Date of experience: January 28, 2025
Denmark
1 review
0 helpful votes
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Easy delivery and good product
February 6, 2025
Updated review

Came fast with no problems. Cheaper than most other websites

Date of experience: January 27, 2025

Great site
May 20, 2024
Previous review

Great site that had fast delivery and no problems along or after the delivery. Product was great condition and worked perfectly

Date of experience: May 9, 2024
Massachusetts
1 review
0 helpful votes
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The device was exactly as described, and delivery was easy to track from start to finish.

Date of experience: January 27, 2025
GB
1 review
0 helpful votes
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Quick delivery, great product
February 6, 2025

The case for the device was a great bonus with purchase and it arrived very quickly, even though it was over the holidays.

Date of experience: January 27, 2025
GB
1 review
0 helpful votes
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Great
February 6, 2025

Great product. Arrived fast considering it was a UK order. Good service. Good price. Great product. Happy.

Date of experience: January 27, 2025