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WebEyeCareReviews 868

3.7
How would you rate WebEyeCare?
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WebEyeCare Reviews Summary

WebEyeCare has a rating of 3.7 stars from 868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses and best price. WebEyeCare ranks 11th among Contact Lenses sites.

service
56
value
56
shipping
55
returns
13
quality
53
Tennessee
1 review
0 helpful votes
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Fast and Easy
February 2, 2016

Thank you for the easy purchase and great pricing! Fast Shipping.

Date of experience: February 1, 2016
Pennsylvania
1 review
0 helpful votes
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My first time ordering contacts online and I couldn't be happier. The process was smooth and delivery was fast.

Date of experience: February 1, 2016
Colorado
1 review
0 helpful votes
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WebEyeCare shows a vast selection of contact lenses to choose from, all with great prices and discount. It's my first place to buy contact lenses.

Date of experience: February 1, 2016
Illinois
1 review
0 helpful votes
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Pleasant custom service
January 21, 2016

I had a great experience with their customer service, both on the phone and through their online chat service. They even waived my shipping fee when i just simply and nicely asked. :)

Date of experience: January 21, 2016
Ireland
2 reviews
0 helpful votes
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Fantastic!
November 20, 2015

My doctor goofed my Rx. Webeycare.com sent the correct Rx right away. It was fast, easy, and a GREAT PRICE!

Date of experience: November 19, 2015
Texas
1 review
0 helpful votes
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Never Again
November 13, 2015

Worst Customer Service. Waited over a week and still no contacts. They allegedly shipped them but never received as much as an email confirming item had shipped. Then they claim item was delivered (which it wasn't) and now refuse to issue refund until USPS investigation is complete.

Date of experience: November 13, 2015
Florida
2 reviews
0 helpful votes
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Totally Easy Experience!
November 11, 2015

Very Favorable & Seamless Experience! Highly Recommend!

Date of experience: November 11, 2015
California
1 review
1 helpful vote
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Horrible customer service, clueless staff that has hard time explaining and managing things. Have to switch to a different reseller now because of that.

Date of experience: November 5, 2015
Missouri
1 review
0 helpful votes
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I work for a Dr. and would like to let everyone know to beware of this site. They will not let you return product and will not honor a Dr. remake if something needs to be changed. Before you order check out the return policy.

Date of experience: August 12, 2015
Mississippi
3 reviews
0 helpful votes
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Just got my contacts from Webeyecare today and couldn't be happier. The process was very smooth. They verified my Rx with the doctor and processed the online payment right away. It did take a few days, but were certainly within the time they had
Said it would take. I will definitely use them again.

Date of experience: September 8, 2014
New York
1 review
1 helpful vote
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Thank you for contacting WebEyeCare. We are unable to accept, typed out prescriptions, prescriptions in word documents, order receipts/pack lists, order forms, screen shots, images of the contact lens boxes or images of blister packs as a valid contact lens prescription. We are very sorry for any inconvenience this may cause. Until a prescription is received showing the adjustments you mentioned in the e-mail, we will be unable to fill the order for anything else but what is written on the prescription.

I totally have no idea of what they wanted. If you wanted something I do not know please tell me before I ordered. I already went to the doctor twice and wrote two prescription for them, and both are not they wanted, it is funny.

Date of experience: August 2, 2014
California
1 review
1 helpful vote
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The transaction was painless, the customer service agent was agitating, and the first contact I opened was irreparably damaged. So far, not off the a great start aside from the ease at which my credit card was charged.

Date of experience: May 20, 2014
Minnesota
1 review
0 helpful votes
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Very convenient
May 20, 2014

Very convenient. Loved how they verified the Rx with the Dr. office themselves.

Date of experience: May 20, 2014
California
1 review
0 helpful votes
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Quickest and easiest contact order EVER! Plus they offered $10 off my order when I selected automatic orders, great so I don't have to worry about running out of lenses!

Date of experience: May 20, 2014
New Jersey
1 review
0 helpful votes
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Easy and to the point
May 20, 2014

Easy and to the point. Got them very quickly and they got them right.

Date of experience: May 20, 2014
New Jersey
1 review
3 helpful votes
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So far I haven't received my order. If I ever get it, I will be happy to respond.

Date of experience: May 20, 2014
Colorado
1 review
4 helpful votes
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Fast delivery and competitive pricing, this is my second order from them. Would definitely use this site again.

Date of experience: May 20, 2014
Massachusetts
1 review
2 helpful votes
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Easy to use website, great prices, fast and accurate delivery.

Date of experience: May 20, 2014
California
1 review
1 helpful vote
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I was able to order my contacts very easily thru the webeyecare.com website. The prices they had were better then any other site I had seen. I received my lenses about a week later and I wore my first pair 2 days ago. Great experience with Webeyecare and i definitely will be reordering.

Date of experience: May 20, 2014
Mississippi
1 review
1 helpful vote
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Great experience
May 20, 2014

Great experience. Fast delivery. Great price compared to other online contact providers.

Date of experience: May 20, 2014

From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.


webeyecare.com
Bristol, PA