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WebEyeCareReviews 868

3.7
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WebEyeCare Reviews Summary

WebEyeCare has a rating of 3.7 stars from 868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses and best price. WebEyeCare ranks 11th among Contact Lenses sites.

service
56
value
56
shipping
55
returns
13
quality
53
Connecticut
1 review
0 helpful votes
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We will use webeyecare again! Ordering was easy, shipping was fast and all was correct.

Date of experience: October 4, 2016
Wisconsin
1 review
0 helpful votes
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I was Running late getting my order into the eye doctors office then my husband suggested to order online. Not only was the delivery expedient, the whole process was extremely smooth. Not only did the contacts arrive prior to the estimated delivery date but saved $50 in our families pocket instead of someone else. Definitely will order again!

Date of experience: September 21, 2016
Illinois
1 review
0 helpful votes
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I'll be back next time.
September 20, 2016

The ordering process was clear and easy. The price was right. Communication was constant. Easy one click tracking of my order. Arrived in a few days as promised.

Date of experience: September 19, 2016
Ohio
3 reviews
0 helpful votes
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Despite the fact that this was my first order based on a new prescription, it took WebEyeCare very little time to verify my prescription and ship my contacts. I anticipate my next order will be even quicker. My order arrived promptly and was exactly the same as provided by my eye care professional. All of this great service and still the best price I could find, anywhere, on my multi-focal contacts. Thank you WebEyeCare!

Date of experience: September 19, 2016
New York
1 review
0 helpful votes
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I ordered from this Website as Cohen's Optical was going to charge me $60.00 for 1 box of contacts. By chance I found this website ordered one box not only was the price less than $20 for a box of 6 lenses. The delivery was super fast. Upon receipt of the item they are the same quality and brand that I originally order. I am definitely going to tell my friends about this website.

Date of experience: September 8, 2016
Florida
1 review
3 helpful votes
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They sent me the wrong type of lenses and then wouldn't process a refund. The CS staff completely sucks!

Date of experience: May 2, 2016
California
2 reviews
2 helpful votes
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I used webeyecare for a couple of years and because I am so busy did not realize I could have purchased same lens for much less somewhere else. Also, I wear the monthlies almost like dailies so went through my last order within 3 months and noticed that my vision had changed. I was convinced was due to getting older or vision problem and did not look at what they had sent me. Finally visited my eye doctor to learn webeyecare had made a mistake and sent the wrong power. When I brought to their attention, was told can only refund the remaining lens (which I unfortunately suffered through using). Poor company, does not care about the customer, overpriced.

Date of experience: April 6, 2016
California
1 review
2 helpful votes
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I ordered from web eye care thinking it will be much faster than my eye doctor. I was clearly mistaken. I sent a copy of my prescription with my order and six days later it was barely being shipped. Why it would take six days I have no clue. I understand the weekend but by Tuesday they still had not shipped. I can go to my doctors office and that day it will be processed. My contracts were shipped in two separate boxed and arrived days apart. Overall slow service has me convinced web eye care is a poor choice

Date of experience: April 1, 2016
Ohio
2 reviews
1 helpful vote
Follow Ann W.
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My contact lenses are quite complicated - toric, high power and multi focal. Yes, my eyes are really bad. So my lenses are very expensive because they are hand made by Cooper Vision. My eye doctor usually sells them to me, but I decided to go out on my own and ordered them from WebEyeCare. Not only did I save quite a lot of money, they shipped out very quickly and I am completely satisfied.

Date of experience: April 1, 2016
Ohio
2 reviews
0 helpful votes
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Webeyecare.com appeared on my google search and it was very easy to order. The price was the best I found. The order came quickly and was exactly what I needed. I will definitely visit them next year for my yearly purchase.

Date of experience: March 3, 2016
Ohio
1 review
0 helpful votes
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Webeyecare.com provided the best price for my contact lenses and shipped quickly. I would definitely reorder in the future from them

Date of experience: March 1, 2016
Kentucky
1 review
0 helpful votes
Follow Syisha H.
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I like my color contacts but feel they are not fitting right for my eyes things seem to be blurry as I have them on and I don't think that should be if I have a prescription. But the overall quality is okay.

Date of experience: March 1, 2016
Arkansas
1 review
0 helpful votes
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I have ordered all of my contacts from webeyecare.com for the past few years and have never been let down. Nobody has been able to beat their prices and they have always been very helpful. Also, they get my orders out quickly every time.

Date of experience: March 1, 2016
Virginia
2 reviews
0 helpful votes
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No problems
February 7, 2016

I had no problems getting my new contacts. Thank you

Date of experience: February 7, 2016
New Jersey
1 review
0 helpful votes
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Very Happy Customer!
February 4, 2016

I have always been very happy with my WebEyeCare purchases. That's why I keep coming back. This purchase was no different. Thank you for excellent service and fast shipping.

Date of experience: February 4, 2016
Texas
1 review
1 helpful vote
Follow Ann C.
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I've been ordering from webeyecare.com for a couple of years at least. Their prices are competitive and their customer service exceptional. There was a glitch with my most recent order and they resolved the problem immediately. Can't ask for more than that!

Date of experience: February 2, 2016
South Carolina
1 review
0 helpful votes
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Great service
February 2, 2016

Buying contact lens through webeyecare.com was a great experience because the customer service was so helpful that I was satisfied with everything. Her name was Kara. I would like to appreciate her for her nice help.

Date of experience: February 1, 2016
Pennsylvania
1 review
2 helpful votes
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Fast service
February 2, 2016

When I logged into my account to reorder my contacts, the price was higher than when I google my contacts and your website comes up. As a frequent customer, I should not pay more because I have an account with you. If anything reoccuring customers shouls get a better price. I was able to get the better price by googling the contacts and then logging in but if I had not I would have ordered elsewhere

Date of experience: February 1, 2016
California
1 review
0 helpful votes
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I submitted my contact lens order and prescription documents on-line at the WebEyeCare.com They confirmed everything via email and in 2 weeks I got my package. It was simple and quick. And I used their coupon which they send almost every month. Finally it was chipper by 40% than ordering from my eye doctor's office. And WebEyeCare receipt was accepted by my vision insurance and I received $105.00 as the reimbursement from insurance.

Date of experience: February 1, 2016
New Jersey
1 review
1 helpful vote
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Upset
February 1, 2016

Did not allow me to order as many as I wanted. One if the contacts were bad but I could not return them.

Date of experience: February 1, 2016

From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.


webeyecare.com
Bristol, PA