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WebEyeCareReviews 868

3.7
How would you rate WebEyeCare?
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WebEyeCare Reviews Summary

WebEyeCare has a rating of 3.7 stars from 868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses and best price. WebEyeCare ranks 11th among Contact Lenses sites.

service
56
value
56
shipping
55
returns
13
quality
53
Texas
1 review
0 helpful votes
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Order Numer 966469
March 17, 2017

Great service and prices! I will be ordering from you again and have referred my family as well.

Thanks!

Date of experience: March 16, 2017
Minnesota
1 review
0 helpful votes
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Intially were fine but not at refreshing as new contacts should be. Irritation such as itchy and dryness within 8 days of wearing contacts. I always use the brand and it's never been this bad.

Date of experience: March 16, 2017
New Jersey
1 review
0 helpful votes
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I usually get my contact lenses at 1-800 Contacts or Walgreens. Although they have competitive prices as well-they are not even close to what I paid at Webeyecare.com I saved $30 and the shipping was almost as fast. I will use them again an again.

Date of experience: March 16, 2017
Colorado
1 review
0 helpful votes
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Fast & Easy
March 17, 2017

This was my first time buying contacts online, my precription was veriefied quickly and the shipping was fast plus my contacts were cheaper!

Date of experience: March 16, 2017
Maine
1 review
0 helpful votes
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Speedy
March 12, 2017

Received order quickly and ordering was very easy. The website was easy to use. The order that we placed was correct when it arrived.

Date of experience: March 11, 2017
Minnesota
1 review
0 helpful votes
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Product is as described and as expected.
Shipping was very fast.
Price is super.
Would definitely purchase from WebEye Care again.

Date of experience: March 2, 2017
Georgia
1 review
0 helpful votes
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My order was processed quickly. The product I received was of quality and was inexpensive. I will always consider purchasing future orders from this company and will recommend to my family and friends.

Date of experience: February 28, 2017
Oregon
1 review
0 helpful votes
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I had ordered contacts and the first order was delivered to the wrong address by the Post Office not Webeyecare. I told them about not getting them and they sent another order. It came after the post office found their mistake and delivered the first order. I sent the 2nd back. I then had some issues with the contacts (new type) and asked to exchange them for the type I had been using before the Doctor talked me into trying a new type. Webeyecare did an exchange without any issues. Very good customer service.

Date of experience: February 28, 2017
Colorado
1 review
0 helpful votes
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Easy Transaction
March 1, 2017

I purchased contact lenses on 1/31/2017. This was the second time I have purchased lenses from webeyecare.com. Both times, the contacts came quickly and there were no problems. The price was excellent and I would highly recommend this dealer.

Date of experience: February 28, 2017
North Carolina
1 review
0 helpful votes
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Awesome!
March 1, 2017

I was Very pleased with my purchase. My Order came fast and the price was great. I will definitely order from them again in the near future.

Date of experience: February 28, 2017
New Jersey
1 review
0 helpful votes
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Great
March 1, 2017

Great contacts no issuues always reorder with no problem. Will order again thank you dont have any else to say... this is a great company

Date of experience: February 28, 2017
Texas
1 review
2 helpful votes
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They have great customer service but their prices are misleading. There are processing fees that they add on. It can greatly increase costs. I'd prefer a true price for the lenses that includes the fees. It's difficult to compare prices because you don't know what you're really paying until you have gone through almost the entire ordering process.

Date of experience: February 28, 2017
Washington
1 review
2 helpful votes
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Not straight forward
January 26, 2017

I tried to order from them. First I have to re-enter everything I wrote on their form about me and the contacts I need just because I made the mistake of using a non alphanumeric character in my password. (They didn't say not to and of course using non alphanumeric characters is the way to make your password more secure.)
So I reenter everything and they give me a total due -- Yes, there is no shipping fee but there is a $13 "processing fee."
Sorry, I don't care to deal with a co. That's misleading from the start. Bye.

Date of experience: January 26, 2017
Texas
1 review
0 helpful votes
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This site had the best price on my multifocal contacts and shipping was quick. Also, the expiration date on the contacts is several years away. Same contacts as sold by the optometrist but half the price.

Date of experience: December 10, 2016
New Mexico
1 review
0 helpful votes
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Low-cost
December 5, 2016

Ordering was fast and easy. Price for my contacts were a lot better than Sams Club. Took less than 10 days for delivery. Order your contacts, I suggest, at least 2 weeks before you run out to give enough time for delivery. The wait is worth the savings. Also, free shipping was nice. Will buy from again.

Date of experience: December 5, 2016
Georgia
1 review
0 helpful votes
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Great service, I plugged in my information, they called and verified my prescription and sent the contacts out immediately. Couldn't be happier with the transaction.

Date of experience: December 5, 2016
Texas
1 review
0 helpful votes
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Great service
December 5, 2016

I recently made a purchase with Web Eye Care. I was extremely happy with their service and pricing. I made a mistake on my order and called support. I was put through to a representative very quickly and they fixed my mistake with no trouble. I received my contacts on time and in perfect condition. They were the exact contacts I ordered. I will definitely use their services again.

Date of experience: December 5, 2016
Tennessee
1 review
0 helpful votes
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Had problems with the website. But then I called in and it was smooth as silk. My contacts were here and less than 5 days.

Date of experience: October 17, 2016
Ireland
1 review
4 helpful votes
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Not happy
October 17, 2016

I placed my order and faxed my prescription and when I received my order, one of the boxes was the wrong prescription. I called the next day and the person I spoke with was rude and was trying to say I ordered it wrong and I told her I faxed the prescription and it had the correct info on it. She asked if I had opened the one that was wrong and I told her no. She finally said she would replace it and I asked if I needed to return it and she said I would get everything in an email of what to do. It has been a couple of weeks and I haven't received anything telling me what to do and haven't received the replacement. Very unprofessional and bad customer service. I need my contacts that I paid for!

Date of experience: October 17, 2016
Texas
1 review
0 helpful votes
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Great price and service
October 17, 2016

Prices are way better than other places for the same products, I highly recommend this site to all my coworkers

Date of experience: October 17, 2016

From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.


webeyecare.com
Bristol, PA