WebEyeCare has a rating of 3.7 stars from 868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses and best price. WebEyeCare ranks 11th among Contact Lenses sites.
The website was easy to use. Order process was simple. Prices are the lowest around! We love webeyecare.com and won't order contacts from anywhere else!
I received contacts for my daughter in a timely manner and great pricing. In an order I had to cancel the service was prompt and since I was getting promotional pricing I was told I could still get the promotional price when I was able to complete my order. Web Eye Care obviously cares about their customers and providing good service.
Great prices - fast shipping - have not had any problems with their lenses or their service. I will continue to order my lenses from this company.
The website was straightforward to use. I like how you can simply upload a prescription without any need to enter values by hand. As I said, it was a solid experience, but there was nothing I have not seen elsewhere.
It was quick and easy and for a good price came very fast very satisfied would order again thank you
Great prices but I ordered my contacts on Nov 6th and still have not received them and today is nov 27th. My RX is a bit extreme but 3 weeks and still no contacts. Make sure you order a month ahead of time.
The experience was excellent. The website was easy to navigate. The selection was great. The price was reasonable. The delivery was fast. Excellent job!
Same lenses, half the price. Great customer service! Had an issue with my lense. The doctor wrote the prescription incorrect. Theses guys replaced my lenses no questions asked.
I uploaded my prescription to the site at the time I placed my order. I then received an e-mail days later stating that my eye doctor didn't respond with my prescription asking if I could e-mail it. I did that and waited longer. Finally I had to inquire what's taking so long. I was told they still couldn't reach my eye doctor and they couldn't send me the contacts I ordered... only the ones my eye doctor named on the prescription which I don't like. I've never had a problem with any other online retailer reaching my doctor or being able to sell me the contacts I prefer. What's the difference? As long as the prescription is correct the contacts are my choice. Now I've wasted time dealing with WebEyeCare when I could have had my contacts by now with someone else. Nice job at losing a customer.
This is the easiest contacts vendor I've come across. Shipping is fast and so is the order process. They also have the best prices!
Order ******* placed on 10/10/2017
I received my order in 2 days and the service was great. I'm ordering another box soon. I saved $40 ordering from here opposed to my eye doctors office. And that's pet box!
I had order my contact in September and I was told it was going to take 5 -10 days to get my contact. I called them by day 13 and I was told my contact was consider lost. They would had to send a new shipment and I would have to give them an alternative address. I asked them if they can expedite them sense I don't have any contacts left and they said I would have to pay extra. This is very poor customer service and very inconvenient for me to suffer their mistake. Not only did I waited 13 days now I'm having to wait another 5 to 10 business days to get my contacts!
I recommend for you to NEVER NEVER ORDER FROM THEM!
WebEyeCare is simple quick and easy to order & reorder contacts.
Great value after shopping around. No problems with validating my prescription and they kept it on file for re-order.
I have ordered from WebEyeCare.com about 5 times now and the prices are the lowest I can find and every transaction has been smooth. Order ******* placed on 8/8/2017 22:38
Very good value. Have ordered several times from webeyecare. Excellent service. Received wrong order and they sent us replacements til the correct order was shipped
Thank you for reviewing your purchase with WebEyeCare. We are happy to see our customer service depart was able to correct the error to your satisfaction. We greatly appreciate your feedback.
First time going with web eye care and was very happy. Will be using them again. The price was right, order was correct and the shipping low and fast.
Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback. We make it our goal to have the most competitive prices for contact lenses. We are very happy to hear you had a positive experience and will be returning.
Received my item quickly. What I needed was in stock here versus elsewhere because the 6pk is discontinued. Thank you.
Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback.
I appreciate how quickly the contacts are shipped. I wouldn't say that the price is exceptional, but it is an easy process.
Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback.We make it our goal to have the most competitive prices for contact lenses. If you find a lower price with a competitor we will beat their total, before any promotions or discounts are applied, for you with our 101% low price guarantee.
Answer: Thank you for contacting WebEyeCare. Our orders are shipped after the prescription has been verified. If the prescription is provided via upload when the order is placed the order will ship same day if placed before 1pm est Monday - Friday. If the order needs to be verified with your doctor's office this can take on average two business days to completed before shipping. Please let us know if you have any additional questions.
Answer: Proved your Dr. s information and they will contact them.
Answer: Yes, I've ordered from them multiple times, contacts are name brand & exactly what I've ordered each time.
Answer: If it's within a year it seems to be fine. After that I think you'd need a new exam and Rx.
Answer: That my friend, is the million dollar question! For myself, and numerous others I've read on multiple different website reviews, it's going on 6+ weeks with a different $#*! A mammy story and excuse every time. Then in what I (personally, I cannot speak for others on this) take as an added insult, each excuse offered is always placing blame on someone else, never once simply admitting fault and owning their mess up.
WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.
Thank you for reviewing your purchase with WebEyeCare. We are happy to hear you had a positive ordering experience. We greatly appreciate your feedback.