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WebEyeCareReviews 868

3.7
How would you rate WebEyeCare?
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WebEyeCare Reviews Summary

WebEyeCare has a rating of 3.7 stars from 868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses and best price. WebEyeCare ranks 11th among Contact Lenses sites.

service
56
value
56
shipping
55
returns
13
quality
53
Pennsylvania
1 review
0 helpful votes
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Quick and Easy!
January 13, 2018

The website was easy to use. Order process was simple. Prices are the lowest around! We love webeyecare.com and won't order contacts from anywhere else!

Date of experience: January 12, 2018
Colorado
1 review
0 helpful votes
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Great service
January 2, 2018

I received contacts for my daughter in a timely manner and great pricing. In an order I had to cancel the service was prompt and since I was getting promotional pricing I was told I could still get the promotional price when I was able to complete my order. Web Eye Care obviously cares about their customers and providing good service.

Date of experience: December 31, 2017
New York
1 review
0 helpful votes
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Great prices - fast shipping - have not had any problems with their lenses or their service. I will continue to order my lenses from this company.

Date of experience: December 28, 2017
Massachusetts
1 review
0 helpful votes
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The website was straightforward to use. I like how you can simply upload a prescription without any need to enter values by hand. As I said, it was a solid experience, but there was nothing I have not seen elsewhere.

Date of experience: December 28, 2017
Arizona
1 review
0 helpful votes
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It was quick and easy and for a good price came very fast very satisfied would order again thank you

Date of experience: December 28, 2017
Massachusetts
1 review
2 helpful votes
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Great prices but I ordered my contacts on Nov 6th and still have not received them and today is nov 27th. My RX is a bit extreme but 3 weeks and still no contacts. Make sure you order a month ahead of time.

Date of experience: November 26, 2017
Alabama
1 review
0 helpful votes
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Excellent
November 26, 2017

The experience was excellent. The website was easy to navigate. The selection was great. The price was reasonable. The delivery was fast. Excellent job!

Date of experience: November 25, 2017
New Jersey
1 review
0 helpful votes
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Easy & cheap
November 26, 2017

Same lenses, half the price. Great customer service! Had an issue with my lense. The doctor wrote the prescription incorrect. Theses guys replaced my lenses no questions asked.

Date of experience: November 25, 2017
Illinois
2 reviews
1 helpful vote
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Frustrating
November 1, 2017

I uploaded my prescription to the site at the time I placed my order. I then received an e-mail days later stating that my eye doctor didn't respond with my prescription asking if I could e-mail it. I did that and waited longer. Finally I had to inquire what's taking so long. I was told they still couldn't reach my eye doctor and they couldn't send me the contacts I ordered... only the ones my eye doctor named on the prescription which I don't like. I've never had a problem with any other online retailer reaching my doctor or being able to sell me the contacts I prefer. What's the difference? As long as the prescription is correct the contacts are my choice. Now I've wasted time dealing with WebEyeCare when I could have had my contacts by now with someone else. Nice job at losing a customer.

Date of experience: October 31, 2017
Virginia
1 review
0 helpful votes
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Fast and Easy
October 31, 2017

This is the easiest contacts vendor I've come across. Shipping is fast and so is the order process. They also have the best prices!

Date of experience: October 30, 2017
Pennsylvania
1 review
0 helpful votes
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Excellent service
October 30, 2017

Order ******* placed on 10/10/2017

I received my order in 2 days and the service was great. I'm ordering another box soon. I saved $40 ordering from here opposed to my eye doctors office. And that's pet box!

Date of experience: October 30, 2017
Washington
1 review
0 helpful votes
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Wonderful
October 30, 2017

Great service arive early & great contacts! I will b shopping@ Webeyecare for a long time! Thx's Web

Date of experience: October 30, 2017
Colorado
1 review
1 helpful vote
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Worst customer service
October 19, 2017

I had order my contact in September and I was told it was going to take 5 -10 days to get my contact. I called them by day 13 and I was told my contact was consider lost. They would had to send a new shipment and I would have to give them an alternative address. I asked them if they can expedite them sense I don't have any contacts left and they said I would have to pay extra. This is very poor customer service and very inconvenient for me to suffer their mistake. Not only did I waited 13 days now I'm having to wait another 5 to 10 business days to get my contacts!
I recommend for you to NEVER NEVER ORDER FROM THEM!

Date of experience: October 18, 2017
Maine
1 review
0 helpful votes
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Awesome
October 14, 2017

Amazing and super super fast delivery. Will hopefully be able to make another order happen extremely soon in the future. Thanks again

Date of experience: October 13, 2017
Texas
1 review
0 helpful votes
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Quick, Simple & Easy
September 20, 2017

WebEyeCare is simple quick and easy to order & reorder contacts.
Great value after shopping around. No problems with validating my prescription and they kept it on file for re-order.

Date of experience: September 20, 2017
Minnesota
1 review
0 helpful votes
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I have ordered from WebEyeCare.com about 5 times now and the prices are the lowest I can find and every transaction has been smooth. Order ******* placed on 8/8/2017 22:38

Date of experience: September 11, 2017
Angela B. — WebEyeCare Rep
over a year old

Thank you for reviewing your purchase with WebEyeCare. We are happy to hear you had a positive ordering experience. We greatly appreciate your feedback.

Illinois
1 review
0 helpful votes
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Excellent service
September 9, 2017

Very good value. Have ordered several times from webeyecare. Excellent service. Received wrong order and they sent us replacements til the correct order was shipped

Date of experience: September 8, 2017
Angela B. — WebEyeCare Rep
over a year old

Thank you for reviewing your purchase with WebEyeCare. We are happy to see our customer service depart was able to correct the error to your satisfaction. We greatly appreciate your feedback.

Ohio
1 review
0 helpful votes
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First time going with web eye care and was very happy. Will be using them again. The price was right, order was correct and the shipping low and fast.

Date of experience: September 8, 2017
Angela B. — WebEyeCare Rep
over a year old

Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback. We make it our goal to have the most competitive prices for contact lenses. We are very happy to hear you had a positive experience and will be returning.

Michigan
1 review
0 helpful votes
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Received my item quickly. What I needed was in stock here versus elsewhere because the 6pk is discontinued. Thank you.

Date of experience: September 8, 2017
Angela B. — WebEyeCare Rep
over a year old

Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback.

Colorado
1 review
0 helpful votes
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Always need contacts
September 8, 2017

I appreciate how quickly the contacts are shipped. I wouldn't say that the price is exceptional, but it is an easy process.

Date of experience: September 8, 2017
Angela B. — WebEyeCare Rep
over a year old

Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback.We make it our goal to have the most competitive prices for contact lenses. If you find a lower price with a competitor we will beat their total, before any promotions or discounts are applied, for you with our 101% low price guarantee.

From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.


webeyecare.com
Bristol, PA