WebEyeCare Reviews Summary
WebEyeCare has a rating of 3.7 stars from 868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses and best price. WebEyeCare ranks 11th among Contact Lenses sites.
Repeat customer due to good prices. Ordered the wrong contacts and they caught it and got hold of me. Was relieved as they were for my son and I would have had to return and reorder. Saved me a lot of trouble. Very quick delivery.
Happy I found them and have made several purchases from WebEyeCare! I don't have a lot of time to waste shopping around so when i compared pricing with the the major online stores WebEyeCare was the cheapest and for the same quality, brand and size plus shipping.
Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback.We make it our goal to have the most competitive prices for contact lenses. If you find a lower price with a competitor we will beat their total, before any promotions or discounts are applied, for you with our 101% low price guarantee.
Very rude! I called to check status of my order. I been told in the past by 1800Contacts and others that Contact Prescriptions are good for two years in FL. The Rep here at WebEyeCare tells me I'm incorrect and that Glasses Prescriptions are good for two years. She was VERY rude!
http://leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&Search_String=&URL=0400-0499/0463/Sections/0463.012.html
Thank you for reviewing your purchase with WebEyeCare. We do apologize that a customer service representative was rude to you and will be looking into that further.
We encounter this issue of how long a prescription is valid often. We abide by the Federal Law which states that contact lens prescriptions are only valid for one year unless otherwise noted on the prescription. We do recognize that in a few individual states the prescription is valid for two years. However if the doctor fails to notate the two year expiration date on the prescription we have to follow Federal Law which states it is only valid for one year.
I believe that this site is the best place to buy contacts. My contacts that I ordered were amazing and they are so comfortable! You will not be disappointed when you buy from here.
WebEyeCare.com is the very best! Fast delivery easy set up. Never have I been disappointed. Thank you! Order # ******* Date ordered 7/12/2017
They will advertise a very low price and get you to pay - then tell you they cannot provide your contacts unless you pay more. They issue your refund 3 days later holding your money and making interest off of your money. They charge elevated prices for merchandise you can get locally
Watch out! They'll post one price for contacts and then when you get to checkout it almost doubles! Be sure to check the final pricing before actually paying and ordering. As I had ordered from them successfully before, I did try to call - twice. Unending holds until one hung up on me and the second apparently dropped me into a voicemail box - without telling me. I moved on to another company.
Low prices and good consistent customer service. I can always count on Webeyecare.com for my contact needs. They offer affordable options and reliable shipping.
I have been using webeyecare for the past 3 years. For the most part service, shipping and products are very good. Only issue sometimes is when prescription changes, you have to make sure they have it on file, otherwise the shipment will get delayed if you don't follow up. As they say, every mistake is a lesson learned. Overall, very satisfy with this company. My second son is ready for contact, so I will be using webeyecare as well.
Had a great experience with WebEyeCare.com. By far the most economical for purchasing contact lenses, and the turn around time was phenomenal.
I have been getting lenses from WebEyeCare for a couple of years now. Always satisfied; however this time the box they arrived in was crushed as were the 2 boxes of lenses inside. I haven't opened them yet to see if the actual lenses were damaged. The lenses need to be laid down flat in the box or secured with some kind of padding.
Thank you for reviewing your purchase with WebEyeCare. We are very sorry to hear your order was damaged in transit. If you encounter any issues with your lenses please contact us at 888-536-7480 or info@webeyecare.com so we can replace it for you. If possible please include pictures of the damaged boxes so we can provide them to our shipping department. Please let us know if you have any additional questions. Thank you!
I received exactly what I ordered, at a great price. My only wish is if the shipping didn't take as long as it did. I know I ordered the free shipping, but it seemed like it took a very long time from the time I ordered, until I received them.
Been buying contact lens form WebEyeCare for years. Fast delivery and the same price as the doctor's office, and sent to my home.
First, I was thrilled to learn that Web Eye Care stilled carried the ACUVUE® Brand in 6 packs. ACUVUE® discontinued making 6-packs a little over a year ago, and only produces their lenses as a 12-pack &/or 24-pack. The places I previously ordered contacts from such as Walgreen's, Walmart, K-Mart, my eye doctor, etc., no longer carry the ACUVUE® Brand 6-packs. Web Eye Care is the only place I was able to find that still has some left. I do not wear my contacts as often as I wear glasses, & prefer to order 6-packs versus 12-packs. This was my first order ever with Web Eye Care & I had zero issues placing the order online as the website is extremely user friendly. Once the order was placed, my part was done & Web Eye Care handled everything else from there. They promptly confirmed my lenses prescription with my optometrist. Within a hour or so after placing my order, I received an emailed order confirmation informing me that my script had been verified, and the contacts shipped the following day. I did not experience any set-backs with the delivery and received my full order within 3-4 business days. Because Web Eye Care is the only place I'm able to find with ACUVUE® 6-packs still available, I plan to place all my future contact lenses orders with them. Not to mention, the 6-pack I ordered was only $17.00 & I received free shipping. I have always paid between $22-$28 for an ACUVUE® 6-pack previously. I would definitely recommend Web Eye Care!
--- "Please reference your most recent Order ******* placed on 5/24/2017"
Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback.
I get all my lenses from here. Easy and fast at the best price. Makes my life so much more simple to have them arrive in my mailbox!
Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback.
Was a new customer, uploaded my prescription to purchase my order a day or 2 later my prescription was confirmed and then shipped. Shipping was quick and got my contacts with no issues.
Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback.
I would recommend to anyone. Simple to place and order. I received my order within reasonable time. I saved a lot of money shopping with web eye care.
Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback.
Sent me defective lenses and customer service was horrible. About 50% of the lenses in my package were blurry and completely unusable. They wouldn't help at all. The manufacturer took them back and said the lenses were improperly stored. I will never shop with them again.
Cheap lenses. They have a affordable lenses and they ship really quickly. The only thing comparable would be vision direct.
From the business
WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reviewing your purchase with WebEyeCare. We very pleased to hear our processing department was able to catch and resolve the discrepancy. We greatly appreciate your feedback and look forward to processing your next purchase.