Vistaprint

They are very unprofessional and unpleasant to deal with. They sold me an out of stock product and proceeded to hold my money for a month. The "customer service" rep emailed me and said they "assumed" I wanted my order cancelled, then cancelled my order without my authorization. By doing this, they didn't honor my discount code that I had used and now it's gone. The rep "Bryan" was condescending and made sure that I'll never give them my business again. They offered no remedy to the situation at all. I would recommend Zazzle over these awful people.

I placed a order for 4 T Shirts, about Free Speach and with Political Content. Twice both were cancelled. Customer Service diid call be back quickly when I requested a call, but gave the same story that my credit card was declined. I called my credit card company both times informed me it was Vista Print who refused the order. My credit card had more than enough funds and they informed me no issue with my card. I believe Vist Print is censoring requests with Polical Content.

Support was unable to help me log in, (worked the day before when I signed up for the first time), unable to verify "free design services", (false advertising?), barely able to verify I had an account at all, still not sure though, I received an email saying I did have one, with discounts, I cant use, because I cant log in, and they don't know why. So I'm suppose to do business with them? Recommend? Right, good luck with that.

Vistaprint advertises discounts and low prices. What they don't tell you is that their shipping costs are inflated to compensate for those lower prices. Which may not be that low anyway. The California Department of Tax and Fee Administration says the shipping costs shown on a separate line are not taxable UNLESS the shipping costs reflect an inflated price. In other words, Vistaprint inflates the cost of shipping beyond what it costs them so they have to charge sales tax on that shipping charge. Very creative and very sneaky. One winds up paying anywhere from 12 to 15 percent sales tax. So much for a low cost alternative.

I've never had better customer service online. I had an accidental mishap where something didn't come in the mail, and the nicest person helped me out via chat. They gave me store credit to reorder the item that got lost in the mail and they were very kind and helpful. I've always had wonderful orders from vistaprint, and my mom uses vistaprint for her businesses too. Wonderful!

Vista print seemed like a good option for ordering a few logo clothing items. An order was placed over a month before the items were needed. 4 items were ordered and 2 were received right away. The other 2 were still 'in process'. The date of anticipated delivery passed and I followed up with customer service and have now talked to 3 different people. No one can get an answer from production as to where our order is or when it will be done. And now we won't have a much needed Christmas gift for a party. The customer service staff I've talked to have tried to help me, but their process is a game of telephone with no one having the answer. So I would strongly recommend finding an alternative option for clothing orders.

We use VistaPrint often for business cards as well as promotional items on a frequent basis. No company is perfect and have run into a couple of issues, but their level of customer service is far better than any competitor and that goes a long way! VistaPrint has stepped up every single time to make things right and we will continue working with them because of their willingness to listen as well as the great products offered.

I don't have a major complaint about the quality of products provided by Vistaprint. However, there are two things about their business practices that really aggravate me and are, in my opinion, quite deceptive.

First, everywhere you turn on the website, there's an up-sell. As you go to check out, the up-sells get more and more frantic, and if you don't pay close attention, you could slip into buying something that you had not intended to.

Over the last 3 days, they have had a "40% off everything" promotion and today was the final day (see the photo below). I created an order for $77, and applied the promo code SALE40, expecting to get a $30.80 credit - 40% off. Instead, I got $19.26 off, then charged $11.99 for shipping.

This is totally deceptive and unethical, in my view. And still, I have come to expect this from Vistaprint, then I swear them off for a year. Fool me once, shame on you. Fool me twice, shame on me. When will I learn that these folks lie and cheat?

We buy post cards for our business. The quality is always very good. You just have to be careful as when you order online they offer many add on items that you have to say no to unless you want them. Offers many sizes and coating for postcards. Have ordered rack cards but they were a smaller size then what is out there now. T-shirts are simple give-a -ways. Not quality t's. Business cards are a great buy. A little expensive to buy mugs an pens in any kind of large quantity but if you only want one or a few the price is very good for imprinting.

VistaPrint does a good if not excellent job. As a graphics artist who has had thousands of print jobs in my lifetime, I caution that you make sure you send them a. Jpg or. Tif file with a 350 ppi or 300 dpi file. If sending a. Psd file, then make sure all layers have been merged or that the file has been "flattened." You will get exactly what you see, assuming your monitor has been color adjusted. I have never rated a printer higher than 4 stars. Inherent in the printing business are those unexplained glitches. Vista Print made one just a weeks ago, but when I contacted them, they immediately reprinted and made good. They have always been good with that and when clients want what they want, we "gotta" perform.:-)

All product that I have purchased are of low quality, banners fading within a 12 months, t-shirts very low quality fabric falling apart in the wash as well as fading after a couple of time's in the wash. They have no control or knowledge of the delivery service and will not mail to P. O Box's anymore. When trying to get help they give the runaround and blame anyone but themselves. Highly do not recommend doing business with Vistaprint in any form.

They did well on the business cards, but when I ordered my daughter's birth announcements, the first set was cut wrong and the color was completely off. They did reprint them, but they were still a little uneven, though the color was better. It also took additional time so by the time I finally received them to mail them out, my newborn was almost 2 months old. Not real impressed overall on their "non business" products. Would not order from them again for invites or announcements.

I placed an order for personalized stickers and paid for expedited service. Unfortunately the post office misplaced & lost my order. I called vista print and they shipped a second order out to me within 2 days! It was fast.They are terrific!

After ordering my new banner and getting in only 2 days I was disappointed to see that the image was very blurry due to the improper file format I used. Contacted VistaPrint and explained my dilemma and owned up to it being my poor choice of images. They immediately worked with me to get the correct file format and placed the order right then. On the phone for a total of 10 minutes and I will have the new banner in 2 days. Excellent customer service. I will definitely be using them again for all my printing needs.

I placed an other on 2 jan the sat on order until 12 jan. When I talked with customer service to find out why they had taken so long. 1 she was finding it funny that I would complain about such a long delay.
2 asked to take with a manager told can't do that would get one to call me back …
I had to call them again. Now not getting my order for an other 5 days very poor