Great job of making a military hat that look and feels absolutely wonderful. Good Job and Well Done!
I loved the Saratoga Plate put it on my Saturn Sky Red Line conv. To go with my Disabled Veteran Plates. Thank you.
I tried calling them - voicemail, no call back or email.
I am trying to order a hat that is paid for but unable to contact them
Do NOT buy from them
Great reminder and remembrance of the war and those who fought and suffered as a result. Keep up the good work.
Quality products. Prompt delivery. I have been more than satisfied, with everything I have ordered from VetFriends.
Sometimes people forget Vietnam era Veterans, it's good to know that there are some people who appreciate those who did serve in that era.
Great product keep America great love our flags. Support our troops and vets and first responders. Our 45 president is awesome
Friendly personnel, showed comfortable apparel convenient location very impressed. Was truly pleased.
Allyson Holmes standout customer service rep! Very knowledgeable and very helpful insuring great customer satisfaction!
She is a true gem! We have a great customer service team... and marketing isn't so bad either. ~wink wink~ Thank you for your support Amy C.
The Photos for Air Force from 632nd Combat Support, Binh Thuy AB, Vietnam are mine, but they are using them even after I stopped my membership, without even crediting my name. I should have read closer.
From their Membership agreement: "Personal Information and Submissions: By submitting your personal, reunion and related information to us, you are thereby granting to Vet Friends a royalty-free, worldwide, nonterminable, exclusive license to use this information and your exact words (and excerpts and edited versions of your submissions) in all media now known or hereinafter developed, and in promotions, and to sublicense and transfer this right to third parties, and you waive all claims against Vet Friends for any violations of copyright, rights of privacy, publicity, and defamation or other personal torts arising from Vet Friends' use of the information in such media. No payments shall be due to you for such grant of rights, and you may or may not receive credit as the author of such works in any use of them."
After reading the review here I believe that they are not honorable people, and are ripping off the very people that support them. Not Good!
I had a problem with VetFriends but it got resolved and I appreciate their willingness to work with me to resolve the problem. Thank You VetFriends.
First quality materials - plus top notch legends on them! Too bad I cna't think of anythink more to say.
I JUST WANTED TO FIND MY OLD BUDDY FROM MANY YEARS AGO. I DONT HAVE MONEY TO FIND HIM AND I THINK HE IS LONELY AND LOST. HOW CAN I FIND HIM.
We will do one courtesy search for you, as it is our policy. Contact support@vetfriends.com with your friend's information.
Answer: Al, Our shipping policy is to ship orders 3-5 days after receiving the order. If you ordered something like the dog tags, those take about 10 business days before we ship them due to the customization process. Please give us a call at 800-975-1618 and one of our agents will be able to assist you better.
Answer: No, that is not a problem. We do ask that you click the checkbox that confirms your military involvement. Also for our membership ID card, the service we use may be able to verify your status without the paperwork.
Answer: We do have one pin that sounds like it is what you are looking for. I have included the link. https://www.vetfriends.com/catalog/product-detail.cfm?id=3200
Answer: You should be able to log into your membership. Once you are logged in, you should see your level of membership on the top left of the page. If you do not see the correct level of membership, please contact support@vetfriends.com so that they can assist you in correcting the account.
Answer: Good morning, as a member of our site, you would be able to see any of our 2 million members that have designated the same unit or branch. You could then message them and reconnect. You can also add your reunion to our Reunions Calendar https://www.vetfriends.com/reunions/reunions_calendar.cfm. I hope your reunion is a great success.
Answer: Good morning Charlie, I hope you got your answer. The quickest way to get Customer Service is support@vetfriends.com or 800-975-1618 9-4EST M-F. Here is our FAQ page if you still need an answer. https://www.vetfriends.com/about/faq_catalog_purchases.cfm In a nut shell, yes, the Long Point Road address, include order number and your contact info so our team can call with any questions. Wishing you well today, Pearl Harbor Remembrance Day.
VetFriends has a rating of 1.7 stars from 93 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VetFriends most frequently mention customer service, credit card and dog tags. VetFriends ranks 20th among Veteran sites.
support@vetfriends.com or 800-975-1618