Utsav Fashion has a rating of 4.2 stars from 1,996 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Utsav Fashion most frequently mention customer service, good quality and fast delivery. Utsav Fashion ranks 1st among Indian Clothing sites.
The product was designed exactly as I wanted and fits perfectly (I ordered to Made to Measure). The customer service is amazing. They are very helpful and always available for assistance.
It was a great experience. Customer service is super helpful and the product was very nice as well.
There service is good but some time the quality of the fabrics not good. And if you try to return any item it's a headache, because they don't clearly mention shipping cost. They give you story who's responsible and how there company is not etc…you end of paying more to return then the actually cost of the item.
Is it possible to exchange? It is very tight at chest and abdomen. It is unused and in the same package.
Unsatisfied, with the delivery service and no one I spoke to could give me a direct answer. I was send, transfered to a few places before I got what I needed. Then I was told, that I would receive the package that day but got it two days later.
I always prefer Utsav dress and saree, it's amazing. Even I ask my all friends and family members to order from Utsav. Thanks a lot.
Love utsav because there product is different from others.
Product received as the image was shown. Quality was good, fitting was perfect, and neatly stitched.
Orders arrived with correct custom measurements in under 3 weeks. One was a bit delayed but customer service updated me promptly.
We were getting worried of not getting all of our packages on time before eid but we ended up getting them before so that's nice.
It looked great in person although a little different then the image. The saree was made of hard net and I was hoping from the image, it would be a software net or other better quality material. Nonetheless, the shipping was very fast.
I recently purchased an Anarkali from Utsav, and I couldn't be happier with my experience! From start to finish, everything was seamless. The ordering process was easy, and the delivery was prompt.
The Anarkali itself exceeded my expectations—the material was of exceptional quality, soft yet luxurious, and the stitching was impeccable. It fit perfectly, just as described, and the craftsmanship truly showcased attention to detail. The colors were vibrant, exactly as shown in the pictures, making it a standout piece.
I've received so many compliments, and I'll definitely be shopping here again. If you're looking for high-quality Indian wear with reliable service, I highly recommend Utsav!
The saree and cord set is of nice material and great design. However the blouse stitched seems to be too short, it needs more body length
Slight difference to the online products. However happy with the quality and satisfied with the order.
Very bad customer service, wrong sizes delivered and upon complaint, no solution infact very rude and waiting time.
Answer: Hi Sonia. We are into this business now for over 15 years. We do believe in 100% customer satisfaction. We have less than 3% disappointment rate. And in case our customers are not happy with the item, we do have a friendly cancellation and refund policy in place. We would request you to allow us an opportunity to serve you. We are sure that you would be happy with the overall experience.
Answer: Yes they took over a month or more to delivery. Trust me don't ever buy from them. The clothes is nothing like what's in the picture.
Answer: Hi Priya, Please help us with the order number starting with MU so that we may check and assist you. Please don't worry. We shall surely close the case to your satisfaction.
Answer: Hi Uma. Our order number starts from MU or MI. Our website is www.utsavfashion.com. Can you please confirm the site from where you have ordered?