Utsav Fashion has a rating of 4.2 stars from 1,996 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Utsav Fashion most frequently mention customer service, good quality and fast delivery. Utsav Fashion ranks 1st among Indian Clothing sites.
Utsav Fashion is a well-known online retailer specializing in Indian ethnic wear, including sarees, lehengas, salwar kameez, and accessories. Here's a breakdown of its pros and cons based on customer experiences and its offerings:
I was very pleased with the service that was given to me as a online shopper.
Very easy to shop, pay and exchange indian clothing. Good customer service.
The service was amazing! I had a particular and special request for my order and they were able to complete it without any issues. The customer service was great with quick email responses. I used a company called Manyavar before this and not only did I lose $600 because they would not exchange my product, but I was told I had to ship it to a family member in India and then they would pick up from there. What kind of Policy is that? I 100% will be shopping at Utsav for all my future needs. A great product and team. Much better prices too!
Ordered a few items for eid celebrations and they arrived AMAZINGLY quickly and were so beautiful! Every single auntie said I looked amazing :)
No cod,no tracking time. Too much delivery time so I thought my money gone as bo one interacted regularly with me Hi
This outfit fitted me perfectly and it was just as pictured. Excellent service and fast delivery.
The size is perfect and it's look exactly as pictured on the website.
I received the product within 2 weeks of ordering and it was the right fit.
Easy shopping, highly recommended for all ages. I always manage to find something that I love and the price is very reasonable.
The delivery was good, but the dress did not look like what I ordered
Very accessible site. Was able to get what I needed and size was perfect.
Thank you. I like everything. Very good quality of work, fabric, delivery. Dresses fit me very well like they are personally made for me.
These clothes were for my mother and she measured herself and told me her size for tops is 36 -- I got some 36 and 38s just in case and she still had to remove stitching to fit into the clothes. So please do a better job of the sizing.
My shopping with Utsav fashion always Pleasant. People asks me where I get my variety sarees.
The service was good & personable. Shipping was very quick & I got my order within a couple weeks.
It was easy to shop and prompt delivery. I received the product exactly as the picture online. I liked the Saree very much. It's beautiful.
I received excellent customer service and help with expedited shipping. My items were delivered in less than a week and all items were as described. I would shop here again.
I loved the items, they clean, good color,perfect in size and good condition,
It was good, hope to purchase more
I am very happy with my purchase and your product is very nice.
I LOVE everything you make! I have many pieces and they're always perfect
Answer: Hi Sonia. We are into this business now for over 15 years. We do believe in 100% customer satisfaction. We have less than 3% disappointment rate. And in case our customers are not happy with the item, we do have a friendly cancellation and refund policy in place. We would request you to allow us an opportunity to serve you. We are sure that you would be happy with the overall experience.
Answer: Yes they took over a month or more to delivery. Trust me don't ever buy from them. The clothes is nothing like what's in the picture.
Answer: Hi Priya, Please help us with the order number starting with MU so that we may check and assist you. Please don't worry. We shall surely close the case to your satisfaction.
Answer: Hi Uma. Our order number starts from MU or MI. Our website is www.utsavfashion.com. Can you please confirm the site from where you have ordered?