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UPayCardReviews 119

3.5
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UPayCard Reviews Summary

UPayCard has a rating of 3.5 stars from 119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UPayCard most frequently mention and customer service. UPayCard ranks 7th among Payment Processing sites.

service
5
value
6
quality
4

Instant Feedback

145 reviews
Morocco
1 review
3 helpful votes
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An account verification
June 10, 2019

When I created my account on UPayCard I don't like the verification steps, they are too many steps. So, I contacted the chat service to make a complaint and I chatted with a very kind person. She was patient with me and understood my problem just from our short conversation. She answered all my questions and explained the verification process. Thank you for your help.

Date of experience: June 9, 2019
Bangladesh
1 review
2 helpful votes
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Just Amazing
June 12, 2019

She assist me well with proper information. I give her five in five star. Thanks for her valuable survived.

Date of experience: June 9, 2019
Peru
1 review
2 helpful votes
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Very effective and fast service
May 23, 2019

All questions answered and helpful. I found that service provided made my questions I had 100% answered

Date of experience: May 21, 2019
Bangladesh
1 review
2 helpful votes
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Plz add this feature
May 23, 2019

I think if we could show pictures or pdf files to ur live chat operators it's gonna help us to get our docs approved faster!

Date of experience: May 20, 2019
Arizona
1 review
3 helpful votes
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Julian helped walk me through a ton of questions and was very polite and quick. Helped relieve a lot of stress.

Date of experience: May 17, 2019
Australia
5 reviews
5 helpful votes
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Great excellent service and customer service is also quick response to help my the query. The Monica was great response.

Date of experience: May 15, 2019
California
1 review
2 helpful votes
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Erica
May 15, 2019

Erica was the only person I've gotten this whole time who is quick to respond and knowledgeable. She is that one person who will keep this accompany afloat.

Date of experience: May 13, 2019
Washington
1 review
4 helpful votes
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Transfer Help
May 3, 2019

They were very quick to help me with my query about an outgoing wire transfer. I'm so glad they could help. Thanks.

Date of experience: May 2, 2019
Sri Lanka
1 review
4 helpful votes
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Concise
May 3, 2019

<<...(( ==== The customer care agent was concise. He had stuck to the point and cleared my doubts. ====))...>>

Date of experience: May 1, 2019
Tunisia
1 review
11 helpful votes
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Nice work keep it up!
April 24, 2019

Quickly answer on live chat... high-quality service and the best part sweetness people. And peace out for all support Upaycard

Date of experience: April 24, 2019
Arizona
1 review
9 helpful votes
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My review for upaycard
April 23, 2019

I had a lot of questions that mike was able to help me out with. Mike seemed very knowledgeable and helped answer all my questions very quickly.

Date of experience: April 22, 2019
Bangladesh
1 review
8 helpful votes
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I am happy and satisfied. I got all my questions answered. Thanks a lot upaycard. And I want their Mastercard to my country bangladesh. I hope upaycard will work for that.

Date of experience: April 21, 2019
Tunisia
1 review
14 helpful votes
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Excited
April 21, 2019

I just signup to the platform and i'm so excited with the diversity of services they are offering, i'm going to verify my account and start my first transaction, Very good customer support that guide me, just so happy to know the platform

Date of experience: April 19, 2019
India
1 review
9 helpful votes
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Thanks mr. Aaron
April 18, 2019

Best service and best support ever
Best customer executives and reliable services thank you so much for give best service

Date of experience: April 16, 2019
Connecticut
1 review
6 helpful votes
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Most helpful
April 12, 2019

The agent who assisted me was Arthur, he was able to resolve a problem with me in the moment without waiting for 24hr until the system check it.

Date of experience: April 11, 2019
Colorado
1 review
6 helpful votes
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I needed help getting my bank verified after several failed attempts. I jumped on a chat with Monica and she walked me through the entire process. She even expedited it so that I wouldn't have to wait another 48 hours for approval.

Date of experience: April 10, 2019
Virginia
1 review
6 helpful votes
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Aaron
April 12, 2019

Aaron was very patient and helped me resolve my issue very quickly. There was a minor error on my part but it was quickly resolved. Thanks!

Date of experience: April 9, 2019
Florida
2 reviews
5 helpful votes
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They will never verfiy your documents. They will just keep rejected them for no reason. No document is good enough for them. Kiss your money goodbye.

UPayCard attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 9, 2019
Canada
1 review
7 helpful votes
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Amazing
April 9, 2019

Dealt with me amazingly explained everything in through detail and helped me through step by step this person (Monica) deserves more and a promotion if I may say so to further strengthen her already great skill of being so attentive to details.

Date of experience: April 8, 2019
Germany
1 review
6 helpful votes
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Helpful and clear conversation
April 8, 2019

Mike helped me with every question to my full content. Of course its not his fault, when your system cannot provide methods of uploading funds, like they were described, when i was opening the upay account.

Date of experience: April 6, 2019

From the business

You pay safe with upaycard! Protect your online purchases, transfer and withdraw funds instantly & securely worldwide.


upaycard.com
Founded in 2013
Nicosia, Cyprus