UK Soccer Shop Reviews Summary
The company exhibits a mixed reputation, with customers highlighting positive aspects such as the quality of certain products and timely delivery in some instances. However, significant concerns dominate the feedback, particularly regarding order accuracy, poor customer service, and difficulties with returns and refunds. Many customers report dissatisfaction with receiving incorrect items and unresponsive support, leading to feelings of frustration and distrust. While some shoppers appreciate the product selection and personalization options, the overall sentiment suggests a need for improvement in customer service practices and communication to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
After coming back from Dominican it was my lads 16th so got him a suprise Dominican football top.
He was really pleased and fitted him perfectly only downside the top was a bit thin but maybe that's the style of the Dominican national team which I would t really know.
However, it was easy to find and order and delivered as promised. Definate site to have a look and try. Thanx Lads
Buying from this website was very easy how ever on the check out the delivery was not explained well as I paid for 3-4 day delivery so was worried when it didn't arrive so I emailed them and they replied the very next day and explained and the top arrived shortly after so overall a great experience just need to rectify the delivery at checkout
Very happy with the product. Printing should be more fast and everything is perfect. Delivery time was 2 days after printing
We ordered a football strip for our 6 year old son and when it can it was a great fit. Good product and quick delivery
I ordered two soccer kits for my son's birthday over a month (over $130 of kit) ago and they still have not arrived. I have written to customer services no less than three times and received responses such as "we are having issues with Covid," to "we cannot track your order" to "you are not eligible for any refunds when they do arrive."
DO NOT ORDER FROM THIS SITE
Got exactly what I ordered borrusia dortmund shirt with reus on the back didn't take too long to arrive
Ordered a personal baby westham kit for my son. Absolutely brilliant quality with T-shirt, shorts and socks. Would definitely order again and website was easy to use. Only downside is slow delivery. Was options for fast delivery, however I think the printing was the slowest part.
Ordered football shirt,
IT didn't arrive
Was told it would take a month!
When it didn't turn up, they refused to send my money back
Very good quality and service am happy to order with this shop. Good material also. Thank you for your lovely service
Please be careful ordering from them i ordered two Inter Milan jerseys and three t shirts. Spent almost 300 dollars. I received only 2 tshirts and one was a wrong one. I tried emailing few times and calling and no response. Please be careful when u order they seem to like to take your money but not give u what u ordered or have any customer service skills.
The football shirt arrived in good condition and before due date. I'm very pleased that they were able to source such a hard to find shirt
$95 for a youth soccer jersey worth $50. Terrible customer service. AVOID!
Great site, good range of items to buy, only sad thing was I got the mystery shirt grab bag and although I got two good shirts I am not 100% sure they add up to the price I paid which is obviously part of the gamble. But besides that I would definitely use the site again.
I ordered a Polish International Shirt which was the right size and perfect, however delivery time was slow.
Delivery prompt
Quality as stated
Return easy enough although have to email first.
Refund ok but you don't get Post and Package back and because return isn't freepost still £10 out of pocket so not happy with this part of the deal
I wanted a personalised England away top for my 6 year old grandson. Ordering was easy amd I was able to personalise. The top arrived within a couiple of days. Good quality, perfectly personalised and he will be delighted.
Excellent service and very quick to arrive. Lovely quality better than I expected to be honest great
I ordered a mens Christiano Ronaldo red jersey. I received my package today. They sent me a black babies onsie size 12months with an iron on crest. So disappointed.
Orders are never of the quality sold at, concept kits are rubbish, and the shipment times are far longer than advertised even when paying a premium. Do not shop from this website at all. Total frauds.
From the business
Buy official football shirts from Premier League, La Liga, Bundesliga, Serie A, international kits and more. Largest selection of football kits online. Personalise with official printing. Worldwide delivery.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members