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UK Soccer Shop Reviews Summary
The company exhibits a mixed reputation, with customers highlighting positive aspects such as the quality of certain products and timely delivery in some instances. However, significant concerns dominate the feedback, particularly regarding order accuracy, poor customer service, and difficulties with returns and refunds. Many customers report dissatisfaction with receiving incorrect items and unresponsive support, leading to feelings of frustration and distrust. While some shoppers appreciate the product selection and personalization options, the overall sentiment suggests a need for improvement in customer service practices and communication to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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Love the shirts and received 5 days after ordering. This was during the Christmas period too
Ordered and delivered in time for Xmas... good service
Prompt delivery, good comms, item exactly as described, decent service
Still waiting for a refund since 14 Oct 15, now 22 Dec 15!
It was in stock, I ordered it, it was delivered in a couple of days. Easy. Thank you.
Ordered - No problems. Delivered - No problems. Size - Fitted no problems.
Quality - Excellent No problems.
Only problem - they want me to buy more!
My order was very fast on delivery would recommend highly
Where is my order,, i bought a Germany top last week and its not here yet, i am in glasgow and if its not here tomorrow my husband will be driving over for a cash refund, i am sure this company will not be happy someone chapping their door as they operate froma private home address
Do not order from UK soccer shop. They have no way way of contact if problem with order. No email and no phone number. Paid £8.50 for next day delivery and came 3 days later. Overpriced and Amatuerish. Must be a guy in a bedroom
Avoid
Misleading on website and when checking order confirmation size ordered correct but wrong size received
Great service... and quality kit received. Will use theses guys again.
I've tried everywhere to get these socks in a child size, Soccer Shop was the only place I've been able to get them. I bought the 3rd kit socks and they informed me when the away socks were in, excellent service, and they are in time for Christmas. Thank you Soccer Shop.
Very pleased with the kit and service was outstanding with prompt delivery would highly recommend and be using them again. Thanks
Have to say I was pleasantly surprised to find a training top my son wanted for Christmas at a great price to start with and then with an additional discount. The website was easy to use, delivery was prompt - a pleasant change to have such an easy shopping experience.
The shorts are normal size but the top is very small. So would recommend getting bigger
Be very careful when ordering multiple items as 1/2 will arrive but the other item/s do not arrive and you will never get a refund. Their customer service is shocking and they just give you the run around and even paypal did nothing to help me get a refund from them. They acknowledge that they never sent item which shows up in your account as a back order but is never sent. Be very wary.
We accidentally ordered one of our shirts in the wrong size. The company changed the order within minutes, and they both arrived today, less than a week after order. Two small boys will be very happy on Christmas morning.
This was the best price for what we wanted, quick efficient delivery.
From the business
Buy official football shirts from Premier League, La Liga, Bundesliga, Serie A, international kits and more. Largest selection of football kits online. Personalise with official printing. Worldwide delivery.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members