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UK Soccer Shop Reviews Summary
The company exhibits a mixed reputation, with customers highlighting positive aspects such as the quality of certain products and timely delivery in some instances. However, significant concerns dominate the feedback, particularly regarding order accuracy, poor customer service, and difficulties with returns and refunds. Many customers report dissatisfaction with receiving incorrect items and unresponsive support, leading to feelings of frustration and distrust. While some shoppers appreciate the product selection and personalization options, the overall sentiment suggests a need for improvement in customer service practices and communication to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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I ordered a kids kit for my son, and when it arrived it had the wrong number on the back. But one email to them and they sent a brand new kit within two days. To keep a birthday boy as happy as can be. Brilliant communication throughout.
Placed an order for Arsenal jersey and it was delivered to me in Perth (Australia, not Scotland!) in just 5 days. Really pleased with the service and will be back soon.
I received a shirt that was missing the patch from the league although I had paid for it. It was a nightmare to get in touch with them. Although they claim they will refund that amount, I am still waiting.
Additionally, the numbers on the shirt are fake. Not even the right font. They didn't care and said they wouldn't refund anything although they had charged me as if they were genuine nike numbers and letters. This place is one you MUST AVOID.
My shirt was delivered to Dubai in just four days and I am very pleased with the service provided. Shirt is 100% authentic and the customer team were very helpful to me.
The order was processed and shipped within 48 hours with no issues whatsoever. Very good service.
Arrived in perfect condition. Would order from you again.
I bought a real madrid and borussia dortmund jersey from uksoccershop.com. The products are of very good quality and authentic puma and adidas merchandise and the delivery has been on time. Excellent service and will recommend to everyone and also will be buying from uksoccershop again.
Excellent Product. Happy with the purchase. For sure we will buy more from this shop.
Ordered the arsenal junior top and shorts and socks for my son.
Good quality kit and my son was happy.
Good discount as well and I couldn't find anywhere else cheaper than yours.
Thanks again
Very happy with the service received - kept me in the loop as to where my order was up to & delivery was quick. Products were faultless & as described. Received a good deal in the sale too! Will shop here again.
Good service and high quality product. Delighted with the quality of the retro football shirts I ordered.
Really happy with the service. Although 1 item didn't arrive, as it was out of stock, the customer service was excellent helping to find a suitable replacement. One of the most reasonably priced websites around. Will definitely use the site again.
My cousin ordered me a Sunderland top on the 8/12/15 they took payment (£68) after contacting them on the 16/12/15 they said the top had been shipped since then nothing they don't return emails and do not answer their phone. He has repeatedly asked for refunds with no reply, the best thing to do if you want a football top contact any club directly and go threw the clubs on line shop. P/S this afternoon 13/01/16 I ordered a top from the official Sunderland on line shop it will be delivered on the 14/01/16 by DPD COURIERS it cost me £45
Excellent service and high quality product received. Very satisfied.
The site would be awesome if it offered free (or even cheaper) delivery - otherwise, no complaints at all.
Exactly what I ordered and quick delivery just in time for christmas!
This was our first on-line order with UKSoccerShop but it won't be our last. This was the only outlet that we could order a full kit (shirt, shorts and socks) from with the added option of name printing. The quality of the kit is fantastic and the delivery time impressive as our order required additional time for name printing. Our son loves his kit so much that he would wear it 24/7 if he could.
From the business
Buy official football shirts from Premier League, La Liga, Bundesliga, Serie A, international kits and more. Largest selection of football kits online. Personalise with official printing. Worldwide delivery.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members