Travelkhana's reputation is heavily marred by recurring complaints regarding service reliability and customer support. Many customers report failed deliveries, lack of communication, and inadequate responses from customer service, often leaving travelers without food during journeys. Conversely, a minority of reviews highlight positive experiences, praising timely deliveries and food quality. This stark contrast indicates a critical inconsistency in service execution. Overall, while there are pockets of customer satisfaction, the predominant sentiment reflects significant dissatisfaction, urging the company to address operational shortcomings and enhance customer service effectiveness to restore trust.
This summary is generated by AI, based on text from customer reviews
Pls Pls Pls, Dont trust these cheaters with Big advertisment & pomp & show. Trust them on your risk, If you are determined to go empty stomach then please take their service as the food will not b served & these inhuman & insensitive buggers will not have a feel of your pain.
Recently ordered for Howrah Junction, Got sms to be seated on your berth, Train departed but food was not delivered.
Please don't rely on the service offered by this company. You will have to sleep empty stomach. They have some idiot delivery boys who cannot even read boogie number. The train in which I was traveling had two boogies one was A1 and another was AB1. So that idiot boarded AB1 instead of A1 whereas it was clearly mentioned A1. We 5 people along with kids with us had to sleep empty stomach. So please eat whatever you get at stations in case there is no pantry on your train.#company full of idiots..
I have ordered 4 dinner through Travelkhana at Miraj Junction when i am going to B'glore still the last moment they are saying pl.be seated on your birth the food will come, at last train started but food not delivered
Again i tried Travelkhana day before yesterday when i am coming from agra at Palanpur Station for lunch I have ordered for Jain food but recd nonjain thali which is useless for me i have thrown away it immediately I lost my valuable money and remain without food
As i complained on their no they replied call will come from their c care dept. Still now I am waiting for call
25th July Evening I ordered food from Katra station to get dinner on Jammu Station. I got the hygienic, fresh food on time and it was tasty. Good luck to Travelkhana.
Hi i have Ordered 2 Veg Thali.My order no. Is ******* at AHMADNAGAR on 05-Jun, amount i paid Rs 310. While ordering I was assured by operator that I will get Paneer and sweet along with roti dal sabji and rice. But when I received my order and I asked that person about all items he said all items are in thali and immediately he left the train. When I opened the thali I didn't find any paneer sabji or sweet in thali instead there were very spicy egg plant veg full of chilly and other veg was just raw cut garlic full of chilly. I even couldn't eat a bite. Rice was half cooked. I had to throw all food as that was the worst food I have ever had. I paid money for good quality of food. But neither I got good food nor the item you mentioned in commitment to customers while taking order. You have very bad quality of service. You make false promises to customers. I want all my money back that I paid for worst food ever. I strongly condemned your services.
www.travelkhana.com is worst food ordering site just cheating people.
Amazing service I am glad someone has started this concept of providing food across railway stations. The service is prompt and the food was pretty good too. For all that they're doing, the prices are quite cheap. One app that you should definitely download if you're a regular commuter.
I ordered dinner on 6 Apr for 2 persons. Despite regularly tracking this could not deliver me the food at required station. On My persuasion they promised me food at subsequent station but the same was also not delivered. I kept contacting them on numbers provided but they didnt hav the moral courage to pick up calls. I recommend all to use your discretion before selecting these FRAUD and IRRESPONSIBLE organisations for food delivery
Hry travelkhana awesome service! From last two years I am taking food services. Either for Chinese dish or any Indian spicy food, you deliver the best. My family also love to take services of travelkhana. Everybody wish to get tastier food while train journey & if they get the same, nothing can be better that. Thanks for making my train journey great. Food best in taste
Hey travelers! Like The Way you love traveling, i love to do so. When it comes to itinerary, everything should be perfect. I am a foodie and never skip my choice of food.
This time I ordered through their travelkhana app and delivery of food on time and it was delicious. By the way I ordered muglai thali.
I ordered my dinner last month 27th Nov through travelkhana while traveling by train. At Bhopal Junction, they delivered Chinese food as I mentioned in my order. It was very fantastic in taste and packed so well. Quality vise it was marvelous - taste so delicious.
I enjoyed my food and journey as well.
I booked Lunch for 22 JAIN people through travel Khana@ Ernakulum. I was travelling from Kochuveli to LTT by KCVL -LTT Garibrath Express on 15th November 2015. I Called up travel khana on 14th November Afternoon. The Sales Executive was quick to book. I added 2 more people at the last moment and she even accomodated them. This was service of travel khana.
JAIN FOOD ( Punjabi- 4 rotis, 2 sabjis, rice, dal fry, 1 sweet, salad, pickle) - Totally Pure. No Onion, No Garlic, No Carrots n Cauliflower.
Taste wise superb. Quality - Excellent. Services A1 Quality. Price - Normal
I ll Recommend to all travelers to go for it.
Last week I travel from Delhi to chandigarh, It was a pleasant journey. I ordered food from Travelkhana while travelling by train. The food served was very tasty and delicious and moreover food packaging was awesome. Food they delivered was fresh and hygienic. I enjoyed my meal. Thanks to travelkhana.
Travelkhana provides the service to the user to choose the station, check the menu, place the order and get the food at the selected seat within stipulated time period. The food bill is payable on delivery, and likewise offer online payment facility also as per user convenience. Best Online Train Food Delivery Portal.
Last week while travelling to pune i make an order online with Travelkhana.com. I find variety of food choices to select from. The app has nice design with simple menu to choose from.As they said the delivery to be made on seat with 8:30. Yes i got my order nicely packaged at seat. The food was hot and smells awesome. Thanks Travelkhana for making my journey too tasty!
Answer: It's shit. Won't last many days. It was a huge mistake to order food on this site
Answer: Stop stealing people of their money. Have some courtesy to at least let them know that the food won't be delivered. We had to sleep hungry. This attitude won't take u ahead in life.
Searching for Delivery of Food in Trains or Train Food Service Visit us at TravelKhana! Online food order in train and just wait for fresh, hot food to arrive at your seat!