TravelKhanaReviews 158

So this is the 3rd time i ordered using travelkhana and again the same $#*! was delivered! But this time it was not me, it was mother travelling and she has to face this $#*!ty service.
There is no quality check of food! When i called their customer care asking for compensation food on next station as my mother has not eaten anything, they said complain has been registered, u ll get a callback in 5 days! As if my mother is going to sit 5 days in train.

POINTLESS

I was travelling from NASHIK TO ROHTAK ON PUNJAB MAIL ******* DATED APRIL 16,2017.
MY PNR WAS *******151. I Ordered food at GWALIOR JUNCTION. VEG BIRYANI WAS SO SPICY THAT WAS NOT EATABLE AT ALL EVEN AFTER SPECIALLY MENTIONING less spices.
Dal fry ordered but received only water fry with some spices at rate of RS 160/-
PROMISES BUNDI RAITA WITH VEG BIRYANI BUT DID NOT RECEIVED.
WHAT MORE WORSE IS AT TYM OF DELIVERY DEmanded more than confirmation message?
Packaging of food was bad, eveything was leaking.

Conclusion: do not dare to order from TRAVELKHANA.
IT'S BETTER TO GET FROM PANTRY ITSELF

Ordered food to be delivered at lucknow junction 1.5 hrs in advance by calling their helpline number, recieved the confirmation sms, was asked to keep the money ready. Did everything they asked. There waa no sign of the guy for the first 5 mins of the train's halt at lucknow. Subsequently called the helpline again, was assured that food will arrive and i was asked to stay at my seat, which i did. The train had a halt of 25 mins, and the guy didn't turnup. Really poor service travelkhana. Kind of lost my trust, never ordering with you.

Travelkhana is very worst and bad service provider so herewith my request to all user that please dont order from such cheap service provider.
I have booked my food for Surat station(*******) in Train *******-YPR BKN EXP, Seat B3-55 as name of Bharat Porwal hence when train reached surat that I called customercare representative 3 to 4 time but every time they misguide me like told that delivery already in train so he will deliver you at your seat so please dont go anywhere even after 45minute while I not found my ordered food, I called custorcare once this time they told there is no delivery point at surat hence By cheap service and misguide of customer care representative I not get any food and surviving for food and I now I am in condition the condition that even I cant purchase from station so herewith my request to all please dont order from such cheap service provider who didnt care there customer.

I ordered food at Durg and Bhilaspur stations to my son. But he didn't get any food in both stations. The order Id Nos are ******* and *******. Amount debited from my accoount. No response from customer service phone number. What is this type of service. If u are unable to deliver food don't take order.

On 15th December, 16. This day was my Birth day. And due to official purpose I was travelling in Teests Torsa Exp. From Coochbehar to sealdah. I booked a order of Non Veg Thali. They Confirmed Booking by sending SMS. And Bill also.and the delivery of foods was supposed at Malda station at 8:25 P.M.the train was staying at platform for more than 30 minutes. They have not served my ordered foods. I phoned customer care. Twice. Regarding the delivery of foods. They assured me the people are serving the another compartment withen 5 minutes you will get your food. But they have not served the food. Ultimately I have to lay down by drinking water. Please dont rely on Travel khana. They are simply cheating the people. I have all the documents. For the above fact.

Pathetic. Disgusting service Experience...
The dinner was not served in my seat dispite of booking in advance order ID is ******* booked at 4:15 PM from Raiganj and it was expected to be delivered at Malda stn at 9 o clock.
It is just happened as I've tried using the meal discount coupon offered by you for the next booking which I got by an SMS.
It is simply pathetic service and in the mid of the night you are apologising and requesti me to arrange dinner in train.
Its simply disgusting that with such service level you have started an online service.
I booked my dinner 5 hrs in advance and was relying on your service which screwed up my evening and I'm completely messed now without any food and starving.
Request everyone not to rely on such fake sites and carry your own food.