TopResume

I submitted all of the points in the questionnaire and had great follow through with everyone involved! I would definitely recommend this experience to everyone.

I regret wasting my money on their "service".
There are no "professional writers" on the platform - someone takes the CV you provide them as a starting point, puts it through ChatGPT and send you whatever it regurgitates. The second Draft they created was even worse.

The write did absolutely amazing. I connected with the details listed inside my resume. I cannot thank the writer enough for spending their time with me. I really do appreciate their time and dedication in help shaping my resume.

Got a resume review because it was free. The person who reviewed it was rude in their comments, stating my resume was boring among other truly condescending things. Honestly it's unprofessional. Resumes ARE bland as it is! They also had suggestions that all HR professionals and recruiters have explicitly advised me AGAINST. They don't know what they're talking about.

I've used multiple resume services since 2004! This was my only experience and possibly my worst experience ever with any company.

When I started to apply for jobs I received some negative feed back about the resume. Understanding that resumes if you ask 100 people you will get 85 + opinions, I reached out to my professional contacts being 4 corporate HR contacts and a couple recruiters I'd had 10-15 yr history with. The feedback was consistent overall, that it was too full of buzz words but really said nothing. Parts of the resume they didn't understand.

I reached out very professional like to get a revision. It turned very nasty including from the management team.- name calling, putting me down etc.

Oh did I mention this is probably my 2 bad review ever and I used the service in 2019 but I'm still scared by the experience!

This has obviously been transferred offshore to non English speakers (as first language). It was full of buzz words - I felt like I was reading a script for an old 70's Batman tv series. Any substance and real examples were removed from the original I sent them. They misinterpreted simple things that I wrote that are very important in my industry, rather than asking for clarification or leaving something as is that they didn't understand. I believe the writer was just trying to pump me up - but basically including a straight out lie.
Other than taking some inspiration from the layout (a slight improvement, but no major changes) I am unlikely to use anything from the resume they sent me. Biggest waste of money ever.

I've always been able to get jobs by writing my own resumes, but I thought getting it done by professionals would help my chances. I got zero response using the resume and cover letter they wrote for me. After a few weeks I rewrote what they did, and suddenly I started getting responses again. So the end result is that I paid them $250 to make my efforts for weeks useless.

I would recommend either writing your resume on your own or finding someone who will charge a reasonable amount to put a basic one together for you and then modify it to fit your needs. That's what I'll be doing in future.

For over a month, I have struggled with multiple writers to provide something at least resembling an executive level resume, cover letter, and LinkedIn profile update.

They have met my every feedback email with a response trying to defend their outputs which read as though a barely-literate eighth grader wrote them. I have had to explain basic English language concepts to them multiple times, and they still do not understand.

They butchered my resume into something that does not even remotely resemble my industry experience, and the cover letter clearly shows the writer has no concept of what my resume reflects that I actually do for a living.

Never would I submit to a potential employer the drivel these people gave me. The employer would think me an utter moron.

Do not waste your money with this place. Their incompetence knows no bounds.

The staff, surely don't have a single clue to write an engineering resume, all she does is to trash talk about my CV as improper wording etc, but eventually submitting to a the exactly same with re-arrange sentences from my CV, and all of the input is wrong, she just simply copy paste and add some useless info not related to my work scope, and to make it worse, she even used the same sentence to my other work experience.

Customer support was not responsive, even during the draft process. You will just waste the seven days limit as they're buying time along the way. They don't even bother to do the correction given.

Definitely easy money.

This is a terrible product and experience. The first draft of the resume I got back was so far off that giving feedback to the writer on each item I needed changing would have been way more time and effort than just writing it myself in the first place.

The overall quality of language was awkward, grammatically incorrect, and sounded like it was written by someone not fluent in English. Word choices were like someone did a mad-libs exercise with every buzzy cliche business term possible. The proposed format was even more copy than I had started with, with long paragraphs of text.

I ran my original resume and the new Top Resume version through a couple of resume scoring platforms and the Top Resume version scored lower than mine.

I pinged Customer Service twice through the chat and once via email and got no human response.

This was a waste of time.

I am an international student already under huge amount of student loans. I paid to get the most expensive services of TopResume, but my resume was completed by an unprofessional person. He made my resume 2 pages long, which is not acceptable in companies with jobs related to Computer Science (my major). He just assembled my resume with the data I provided without giving his inputs or suggestions like, which projects would be preferred on my resume. I think it was a huge waste of my money which I earned through hard work as I am still using the resume I created.

I ordered a resume and cover letter and expedited 48-hour service for an additional fee. Services as of yet have not been performed, and there has been zero communication from Top Resume except a pop-up to inform me the writer is "busy".

Avoid this company. I tried their top level package that includes resume, generic cover letter, and LinkedIn profile, written by one of their "top 10% writers". The result were poorly written, generic documents. When I reached out and asked for a refund, they only offered to match me with another writer. I pointed out that I had already paid for one of their top writers, and that the documents were useless. But this was to no avail. No refund, just a lot of messages back and forth. This may not be a scam, but an utterly useless service. Chat GPT will write a better resume for you than Top Resume.

I was very surprised as I expected a personal service making my CV better than it was before, whereas what TopResume sent me looks like something coming out of a "google translate" type automated tool. The CV has lost all of its specificity and multiple points are grossly incorrect. I have exchanged multiple times with the reviewer, but there were too many comments. Maybe this service would have been good if I had no CV to begin with, but in my case, I have lost 200$ in a scam. I have asked for a refund but have not received it yet.

At first I was assigned someone who is not familiar with my career field of advertising creative professional. I contacted my rep and she immediately arranged for customer service to assign me a new writer. My new writer was not only familiar with my industry, but she rewrote my resume in a way that I felt made it much stronger. I will recommend TopResume to everyone whom I mentor when they are trying to rewrite their CV.

TopResume's "Industry Experts" are the young kids out of school who cannot find job anywhere else. They are given templates to create the "professional" resume. People who do critiques have to analyze 100+ resumes in on hour with little or no breaks in between. Save your money and save the kids.

The person I got matched up with had no idea what he was talking about in regards to the IT Networking Field. He would put things that made no sense as achievements as well as call certain terms something else. For example he called RDP a routing protocol. Horrible experience and I had to constantly tell him how to do his job