TopResume

I paid for the highest package as well as $75 for priority delivery and I got a poorly written CV that was full of grammatical errors, the writer butchered my original CV, threw out important experience points and after 5 days got the same with a bunch of comments and only a title change. I also didn't get a LinkedIn profile makeover by the deadline so other than a cover letter, I didn't receive what I paid for. Their writers are poor and they have zero customer service. No one has responded to my complaint to date, and I think they are buying time till the edit window closes. Stay away and save your money as I feel that I was robbed by professional scammers!

They gave me a poorly formatted resume that was full of misspellings and grammatical error. All of the bullets were full of filler and other nonsense. Any hiring manager would have binned that resume for how bad the resume was. The cover letter I received was generic garbage that they probably copy and pasted from a template.

Please do yourself a favour and just avoid this company! They probably do not provide refunds because they know that their writing service is so bad.

Following the resume critique provided by Top Resume, I took Top Resume services paying $219. After working with "resume expert" over two weeks to get revised version of my resume which, naturally, was expected to address all the concerns in the initial resume critique.

However, my new resume scores only 25/100 on management score (my earlier resume scored 55/100). Given the resume critique had highlighted 55/100 as one of the critical improvement areas, I see this resume re-write and Top Resume services as not useful at all. Hoping to get a full refund given their services failed miserably on the parameter they had set themselves.

I was concerned about the process at first, but my writer, Nora, was absolutely phenomenal! She quickly and effectively took my input documents and reviewed my portfolio before crafting an absolutely brilliant resume, cover letter, AND LinkedIn profile update for me. I could not be happier with the experience OR the final product. Giving feedback and edit requests was perfectly painless and quick, and rewrites were turned around almost immediately. Again, I could not be happier!

I am very pleased with the Resume, Cover Letter, and LinkedIn rewrites. Sabrina did a nice job formatting the information I provided and sent timely updates. She responded well to my edits and suggestions along the way.

After the documents were completed, the general help team was completely unhelpful. I purchased the "Career Confidence" package which includes a 60-day Interview Guarantee. I understood this to mean that they would help connect me with a recruiter network, however I was mistaken. When I asked the general team about connections and recommendations, they gave me two third party options that I could choose from. I followed up to ask a few qualifying questions but my order was marked "complete" and never heard back from a team member again.

I recommend the service for the document work they do, but make sure to ask any questions before you accept all of your revisions. You're kicked to the curb once that happens.

This was a very nicely written and formatted resume. They were able to summarize a lot of information. I had a difficult time doing it myself because it's hard to delete jobs or projects that you put so much effort into.

Absolute standard. No eye-catching layout at all. Extremely boring to read. Standard phrases. Rather expensive.

My job application was for a specific company. This company was not mentioned with one word, nor was why it would be of interest to me. Nothing! And, we are talking about Red Bull. Surely they could have written some sentence to why I want to work there.
Indeed, a total rip off!

Don't use them! I will never again. There are so much better writers around!

This is my second time utilizing the services at Top Resume. Both times I experienced exceptional customer service. Turn around time was faster than initially quoted and both writers were great to work with.

They give you resume writers that have 0 knowledge of the medical or public health fields. They put useless information about product placement and marketplace analysis into your resume even when you ask them to remove it because it's false, incorrect, and not relevant. A 5th grade wrote the clover letter which wasn't written in complete sentences. They do not honor their guarantee. I am a hiring manager and would laugh at the resume they created if someone tried to apply for an entry level position with what they provided. I had to completely overhaul everything they gave me. Waste of time and money

Top resume was painless, which is great for someone with almost no free time. I loved all the drafts that were sent to me, and only needed minimal edits. Final package was completed in less than a week.

Molly was a tremendous help from start to finish. She turned my out-of-date resume into an impressive work of art. I've had a handful of interviews since. I am one very happy customer and highly recommend!

I came back to Top Resume having had great experiences in the past. This one, however, will be my last. Trying to communicate and be on the same page with my writer was really frustrating. I came away with an overall sense that she just didn't care. Even after agreeing to a written deadline, they moved it up two days and closed my case without my approval of the final draft. I called customer service and asked for a new writer and 24 hours to finish changes, but they would not accommodate. I am now forced to dispute charges for an incomplete resume on my credit card if I want resolution. Save yourself time, money, and disappointment in the final product. Use someone you can actually meet with over the phone at least once. Top Resume uses email only and if you get a writer who is not a great communicator, your chances of having a good final product or overall experience are slim.