TopResume

It was a good experience, the writer kept giving me drafts so I could ask him to modify them. He kept taking my notes and suggestions and made sure to follow them.

I could not be more pleased with the level of service I have received with Top Resume. My writer, Norm, had my resume, cover letter and LinkedIn revamped in less than a week. His writing and ability to capture my skills and achievements has left me with a level of confidence that I have never had before. Thank you for the service!

The service was fast and kind. I was pleasantly surprised with the documents. The only thing is that I found a couple of grammatical mistakes in the writing.

TopResume is a rudimentary resume writing site. They make huge promises and deliver less than stellar results. Their experts have a difficult time with communication and the documents I received were beyond underwhelming. I have had no success with their customer service and regret every second I have had to deal with them. Despite my complains, I have been stonewalled and embarrassed. DO NOT PAY THIS COMPANY! You are flushing your money down the toilet.

I received a canned response with no contact info. Fitting for this company. After demanding to speak to an executive over email, I received a call from *******929 and spoke with Emanuel. He said the company will be working with my credit company and refunding my purchase. I called my credit company and they said you have refused to refund the purchase. Your team is misrepresenting your intentions.
I'd like the refund I was promised.

Perfectly tailored to the job I need to get and had no issues.

My writer was completely helpful with advice and quickness to get my resume back to me!

Elle was responsive and had knowledge of the industry I was working in.

Best resume writing service ever! This is the best thing on planet earth. I enjoy this very much this is the epitome of resume writing.

Very supportive and decisive overall experience. Felt very comfortable with the final finished products

My writer did a great job highlighting my accomplishments.

Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way.

I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.

I received a very generic, stale resume. I realized I could have probably done a better job with Chat GPT. I would have been okay with that since you get what you pay for, but to have the final product have spelling errors and yellow highlights with question marks? I thought I would have a professional final product, but I got something that cost me half a dozen applications. When I complained, they told me I would get a brand new writer, a top writer, and the product was worse than the first. They said I would get a refund if I were unsatisfied with the second resume, which I was. They have ghosted me; whenever I try to reach out and get a result, they act like they have no idea what I am talking about. Super unprofessional. I would give no stars, but that's not an option.

Top Resume contacted me after I posted a review on Trust Pilot, and this place is just a scam, as they claim they can't refund. I should have done my due diligence to research them, and you should do the same! Read any Reddit post about them; it's all garbage. There are also independent websites reviewing them, again, garbage. They are NOT thought partners; they DO NOT care if you get a job. Their product is ugly and poorly written. Just NO!

For evidence, check out the spelling of "Independent consultant." and the highlighted "(yes)?"

I wanted a federal formatted resume and they delivered in the most professional way possible. The revision is my favorite part as it makes the resume feel more complete.