TollFreeForwarding

I was referred to toll free forwarding by a respected business associate.
I ordered the free 800 number trial number and after the trial, I was able to quickly get a hold of the customer support name Blade.

Yah! My toll free number works seemslessly and I would like to thank Blade for all his help and support.

I was actually happy with this service until today. I have had an account with them since 2008 for my business. It is set up for reoccurring billing and I haven't monitored this account at all (yes, shame on me). I discovered today that we have been getting billed for TWO numbers instead of just the 1 I signed up for. The second number magically appeared in my account 1 month after I signed up for this service. They have no documentation on who signed up for the second phone number. The few voicemails I can find with this second account number are people calling a different company - we were getting charged for another company's number. The customer service people were very rude and said it was my fault for not catching this sooner and will not refund me for the second number. This reeks of a scam and I am incredibly unhappy with this company.

You telemarketers use this service to call and harass people 4 & 5 times a day. And then when we call right back to try to get it stopped, we get a tollfreeforward message that this number is no longer in service & that we can purchase the number. The latest number in question is *******978. I wish you could tell me who used this number on 7/11/14@ 6:34,6:41,7:06,7:11,7:15 PM. How can you call that many times on a number not in service? And I am on the donotcall list which means nothing. It shows up as out of area.

Customer service is very rude. I found out someone was using the phone number i was paying for in tollfreforw... and called their customer service. The woman on the phone seemed she jsut woke up and instead of being polite and helping me understand what the issue was, she ended up telling: "I think I was clear before, someone was assigned to your phone number 9 months ago, i can give you a new phone number if you want but if you dont take the new phone number today you are on your own". Instead of being helpful and friendly she ended up raising her voice to a paying customer... SOrry you just lost a client... i didnt even want to cancel my service but after this experience, im gone...

THIS IS A SCAM OPERATION! I receive harassing telemarketing calls at least 5 times a day from various numbers. Within the last 20 days I've received 42 calls from 14 different numbers that I've directly traced back to this company. I'm sure there are more that have had their trails covered as "unknown" callers.

They have the nicest service while you are on their free trial. Will take all your details and create an account for you. They will be super friendly and nice to build rapport with you. As soon as the trial expires that is when the trouble starts.

I had not even launched my business at this stage so I had no reason for calls to come in. As soon as the trial ended, tollfreeforwarding began a massive prank calling campaign using the number that was supplied to me. All these people began calling me back causing my bills to sky rocket. If I had an existing business, it would have been hard to see that all of these calls where fabricated by tollfreeforwarding themselves. Lucky for me, I was 3 days from launching my business so I picked up and tried to cancel my account with them. They refused and ignored my emails and charged me for calls that I had not even made or needed. They did not have an account deletion on their site and would not respond to urgent requests to cancel my account. I was forced to call my bank and cancel my card causing annoyances with my other billing accounts.

NEVER use these guys ever. Stay away. Do not get tricked by their friendly initial service and do not fall for their online shilling. They even have numerous fake "review blogs" and websites saying how good they are. These guys are a complete and utter scam.

To be honest, I feel DISCRIMINATED against by this company. We wanted to buy a toll free number from Tollfreeforwarding.com. One of my colleague contacted the Client Support Representitive but he just simply said "We CANNOT provide you service please find another provider". The point is he DIDN'T give me any reasons.

Ok, the same thing happens again. I contated another sales by email, and I want to ensure whether they can provide service to us or not and she said "We service to customer GLOBALLY." And then we went to the payment process but failed. I called the customer service, a woman just felt impatient and said "I cannot say any reason but just we do not provide you service."

Excuse me? I have contacted your sales for over 2 weeks and then you now say please find another provider? I am not sure whether it is because we are from CHINA. I mean, the fact that you are even too lazy to give us a REASON is so RUDE.

Everyone, please think twice before you choose Tollfreeforwarding.com, I am not sure who will be the next one to be DISCRIMINATED.