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TicketsOnSaleReviews 36,672

3.8

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
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I ordered two tickets seperately as there were no choices for purchasing two at a time. I ordered both tickets in section 105 and received one ticket in two different sections. Very disappointed.

Date of experience: March 30, 2023
Florida
1 review
0 helpful votes
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These guys are crooks
April 29, 2023

I went to their website to buy tickets for the Annual Tampa Blues Fest. They lie and claim there are only 22 tickets left for Sunday. They are selling the general admission tickets for a minimum of $222 dollars each. They have three different options for the general admission tickets, when there are no seats or rows. It's an open park venue.

These crooks are selling the VIP Tickets for $2183. They should not be in business.

I got the general admission tickets for $60 each, and the VIP tickets are only $300.

These guys have no integrity, no values, and should be criminally charged for price gouging.

Date of experience: March 30, 2023
Canada
1 review
0 helpful votes
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Tickets
March 30, 2023

It was quick, I had no problems and I received my tickets almost immediately!

Date of experience: March 30, 2023
Texas
1 review
0 helpful votes
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Recomiendo para compras
March 30, 2023

Entre a la página con un poco de miedo pensando que no podría hacer la compra.
Pero paso a paso te vas dan cuenta de lo fácil y seguro que es la página para poder realizar lo que encontrabas

Date of experience: March 29, 2023
Canada
1 review
0 helpful votes
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Quick and easy
March 29, 2023

Saw the event and ordered
Had to ask my daughter for help to receive the tickets in my phone

Date of experience: March 29, 2023
New York
3 reviews
0 helpful votes
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Easy, breezy!
March 29, 2023

Great! Easy! Just a few clicks and I had my tickets!

Date of experience: March 29, 2023
Colorado
1 review
0 helpful votes
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Easy peasy
March 29, 2023

Tickets on Sale gave me a large credit due to not being able to refund tickets I bought last year to a canceled show. I was able to get $100 tickets for $20!

Date of experience: March 29, 2023
New Jersey
2 reviews
0 helpful votes
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Show
April 28, 2023

I accidentally ordered 1 pm tickets instead of 6 pm-since you can't change them-my problem… having trouble downloading them

Date of experience: March 29, 2023
California
1 review
0 helpful votes
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Purchasing for a concert
March 29, 2023

It was great I was able to get the best seat for the affordable price

Date of experience: March 29, 2023
Utah
1 review
0 helpful votes
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Shouldn't have used
April 28, 2023

I was linked to this site thinking I was linking to actual venue, accidentally bought tickets at a way higher price, in a rush to get tickets and called immediately and would not help resolve the error.

Date of experience: March 29, 2023
Arkansas
1 review
0 helpful votes
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Elevation worship
March 29, 2023

It was easy and very user friendly, no issues with receiving confirmation

Date of experience: March 29, 2023
Georgia
1 review
0 helpful votes
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Fast service
March 29, 2023

Tickets were deliver promptly and easy to accessed.

Date of experience: March 29, 2023
Canada
1 review
0 helpful votes
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Hot, tickets at a price
March 29, 2023
Updated review

Expensive AF. My absolute favourite band is Alexisonfire. Avenged Sevenfold blow the roof off, aswell. I knew this would be difficult to get. I "hear" that exclusive presale only, was on sale today. I am nor exclusive... But... I log on, and BOOYA, floor seats fpr the MOST i have ever paid. Ok, sold.

Date of experience: March 28, 2023

Expensive AF
April 28, 2023
Previous review

Expensive AF

Date of experience: March 28, 2023
Portugal
1 review
0 helpful votes
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TOP
March 28, 2023

Very professional service. Fast reply. Easy to book tickets.

Date of experience: March 28, 2023
Florida
1 review
0 helpful votes
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Great
March 28, 2023

I like how this website was quick and easy to use. It was an iverall great experience.

Date of experience: March 28, 2023
Colorado
1 review
0 helpful votes
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Great service.
March 28, 2023

Good service. Im not really good with technology. Although ordering tickets through this service made it really easy.

Date of experience: March 28, 2023
South Carolina
1 review
0 helpful votes
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Review on tickets for sale
March 28, 2023

Very easy to understand what you were paying for and to get what you want

Date of experience: March 28, 2023
Florida
1 review
0 helpful votes
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Excellent
March 28, 2023

Very happy with the service the experience was awesome

Date of experience: March 28, 2023
New York
1 review
1 helpful vote
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Good experience, accidentally ordered through this site and thought I probably got finessed but I had actually received my tickets and they transferred over to Ticketmaster with little to no issues.

Date of experience: March 28, 2023
Massachusetts
1 review
0 helpful votes
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Tickets purchased
March 28, 2023

The process was acceptable for buying tickets, I didn't like the email process but it worked well in the end

Date of experience: March 28, 2023