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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Why am I getting a survey. When you never sent tickets?
Bought tickets on here for show assuming prices would be the same on all non resale sites. Was charged wrong currency and paid hundreds more than just using Ticketmaster. Awful experience. Don't use this site to purchase ever.
I spoke with the representative and explained that I had not received a confirmation for my order and I believed that I may have entered my email incorrectly - yep! That was the issue and he was very quick and fixed my mistake - now all set!
At first confusing because it would not allow me to purchase multiple days. Eventually, I gave in and purchased the 2 days separately.
You charge tickets and few minutes later cancelled!
God knows when the money come back
This has been the best and easiest sight to get tickets for this concert. I cannot thank you enough.
Disappointed that I wasn't able to find the option to purchase Pit Passes, that was my main reason for buying tickets!
Mobile link for download didn't work had to purchase tickets at.boxoffice
Sold us tickets for seats that DON'T exist. Spent 1 hour on live chat with them. Their suggestion was to wait until tickets are assigned and then contact them again. Then, when I told them I was going to dispute the charge with my credit card the THREATENED me with how it will take a long time and my credit card company will side with them anyway. Quite possibly the worst customer service I have received in years. Would NEVER buy from them again.
Expensive but ok. I can't download the tickets from the email. It's sucking right now.
I purchased 3 tickets and paid for all and only received two
Buying the ticket was very simple and easy however i did not know i had to verify the purchase in order to get the tickets. I had major issues when i went to the event with chexk in and ultimately had to go to the box office. They were not able to find my info by name. We were late for the show as a result. This was overpriced and a bad experience lll nerver do ot again
Over charging by 200%+ should be illegal. Manufacturing inflation during an economic crisis is immoral. The runners of this site should be ashamed.
Got them monsterjam tickets quick and easy! In minutes!
The service overall is good but the cost was through the roof! Face value of the tickets were $47 each. We paid $127 each. Just a bit pricey for the service. Probably won't use it again.
It was lousy. No seating description for lawn seats.
I was kinda wondering why they where a little more then what was advertised. Got them sooner than expected
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them