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TicketNetwork Reviews Summary
TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 8th among Tickets sites.
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I'm not at all pleased that buying tickets for a Canadian Casino seeing a Canadian icon Paul Anka, I pay for my tickets in US funds. My tickets started out to be $71.00ea ended up to be $122.00ea. That is just a gowdge and I'm not happy about it. I'll never buy another ticket from you again.
What a rip off! Unhappy!
I purchased 2 tickets to hello dolly and paid a lot. I have received an email that says download tickets but after trying to only a blank screen appears. I have tried contacting the seller but no luck. Can you help.
I bought these tickets for my son's 7th birthday for his first Tiger's Game. I did not have a lot of money to spend, and I did not anticipate him actually wanting to stay the entire game. He is not a sports fanatic like my 8 year old son who went to many games last year with his uncle. Anyways I bought these tickets for a great cheap price. I warned him they would not likely be very good seats. They were amazing seats for the price. It was a great first experience for my son. Very happy with our purchase.
Thanks for your review! So glad to hear that things worked out for you and your son!
I got an mail with a code for a discount.
However never got the chance to fill in code, so no discount!
Mailed the company with this and never got an answer.
Bad company, never again!
As a disabled veteran I had to make use of the accommodations parking and shuttle. Your staff, from the entrance to the ampitheater were exemplary. They were very informative and fequently there to assist me physically. It had been years since I had attended a performance at Red Rocks. It seemed even better with the addition of new technology. My only complaint was inconsiderate audience members standing & dancing the entirety of the performance, often making it impossible to see the performers, even on the Jumbotron.
Online ticket buying went smoothly; however, found seating chart confusing.
Would prefer all the costs up front rather than one hit away from BUY.
Not clear when email with E-tickets will be sent to me.
Thanks for your review and thank you for your constructive criticisms. Enjoy the show!
Tickets were great and better then expected! Downloaded them right away and had no problems. Great night listening to U2 play at Metlife. One of the best concerts of the summer.
Great! Glad it worked out well!
Mixed messages on when the gates open. Venders were not ready nor were the worker trained. Didn't like the fact we had to turn our phones off, not just because of the not being able to take pictures but the fact we use our phones for other things, i. E., communication, calculating prices of vendor food, flashlight, time...
Concert was not all that well, not lit well and Bob played none of his popular songs.
As well as due to the Security watching for phone violators they kept stepping in front of our view that we paid good money for.
We will not be returning to your venue.
Easy to pick out seats with reasonable prices. Better options than in other dealers and with clear floorplan to choose good seats. Great communication in regard to ticket status.
Thank you, Bettina! We're glad we could get you tickets to your event and we hope you enjoy the concert! :)
Great prices when u see in venue. But after all the taxes and add on sur prices, way over priced! Would he nice if it wasn't that expensive. But I guess u gotta make money somehow.
The buying experience from your site was excellent.
3 stars given because of the pricing being way over face value (not up to you but should be regulated) which is way a lot of people don't attend these events. Also the $70+ fees charged for each ticket in addition to the inflated ticket pricing makes this way out of reach for most people. We feel as if we are getting ripped off. You do warn about this during the buying process but don't know by how much until purchase. Jusr wish this could be better
Thanks for your feedback, Mary. The prices for the tickets are set by the sellers, and those fees help to cover the costs of operating a secondary market ticket exchange. Glad to hear the rest of the experience was good for you.
Had to buy a single ticket on secondary market and after comparing the options out there, chose TicketNetwork. It helped that they had great customer service on the phone, sent me a 10% off coupon code after registering on the site, and reassured me about the paperless ticket process. Show is in 2 days so I hope it's as easy as they say it is, or else my review will be substantially different.
So glad to hear you enjoyed getting your tickets through us! Thanks for your review!
It was so easy to order my tickets. They were emailed almost instantly. I can't wait until the concert! I will be order tickets here again!
Great to hear! Thanks for your review!
Our short trip to New York just had to include a show. Amazed we were able to procure tickets for Hello Dolly and even more impressed that the tickets were only 3 rows from the front of Orchestra! Will definitely use this site again on our next visit
Perfect! Thanks for your review!
I got an email that with a code i could get a rdeuction. In the booking process, there never was a chance to use it. Mailed them, including the code, but they were so inpolite not to react on that.
Hey Jos, sorry if you missed it, but there is an entry point for such coupons and gifts cards on the payment screen in the checkout process. It is below the word "Payment" at the stop of the screen. Those discounts cannot be retroactively applied, but hopefully you can use it next time.
Getting the tickets was easy, trying to find the right spot where we wanted to sit was a little difficult.
Thanks for your review! Glad getting the tickets was easy for you. If you have any suggestions on how we can better display seating, feel free to respond to this and let us know! Thanks, Patty!
Unable to apply a ticketNetwork gift card to my purchase. Tickets were in someone else's name and at a face value price significantly lower than what TicketNetwork charged. Told another buyer had bought a block of tickets and this was the "market value" I was being charged. Seems like a scalping scam to me. On hold for 38 minutes to customer service who could not resolve the complaint about the gift card credit. Told they would transfer me to a supervisor who was ready to speak with me, only got a voice mail. Very frustrating! I will NEVER use TicketNetwork again! I will tell everyone I know, to not use TicketNetwork as well.
Hi Vickie, we're very sorry regarding the confusion with your gift card. I see you are working with our customer service department to come up with a solution for this issue. Thank you for taking the time to leave a review!
We are group of seven, unversity tour from Japan.
We are lucky to get Yankees game in august.
There is a limit about quantity, I could not made oreder seven seat.
So I made two orders.
The first order are made succesfully electlic transfer tickets.
But the secound one, I could not choose electlc transfer ticket.
There is not altenetives, I unsatisfactly choose air mail deliverly.
I should have found satisfactly deliverly.
The air mail cost is large amount.
Sorry to hear you couldn't get your delivery method of choice for that second set of tickets. We guarantee your mailed tickets will arrive on time, so there shouldn't be any issues. If you do have any problems or are worried about your tickets, feel free to call into our customer service department. 1-888-456-8499 We would be happy to answer any questions.
申し訳ありませんが、チケットの2番目のセットのための選択の配信方法を取得できませんでした。郵送された航空券は時間通りに到着することが保証されているので、何の問題もないはずです。何か問題があったり、チケットが気になる場合は、カスタマーサービス部門にお気軽にお問い合わせください。 1-888-456-8499 質問にお答えします。
Very disappointed that Paula Abdul did not perform. Boys 2 men and NKOTB were good. PA had a knee injury. I would have been happy if she had come out and sat in a chair and sang her hit songs. The crowd would have respected her for that.
Sorry to hear the concert wasn't great. Hopefully the next one will meet your expectations, and hopefully we can satisfy your ticket needs then as well. Thanks for your review.
From the business
TicketNetwork.com is the signature retail website of TicketNetwork, Inc. Founded in 2002, this Connecticut-based ticket software company developed the pathways necessary to create our massive online marketplace.
Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day.
Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere.
We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized cust...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry for the confusion, Marilyn. As a US based site, all of our ticket postings are in US dollars, even those for shows in Canada. Again, we apologize for the confusion and we hope you enjoy seeing Paul Anka in concert.