ThreadBeast Reviews Summary
Threadbeast has cultivated a positive reputation among customers for its curated clothing selections, which often align well with individual styles, providing a convenient shopping experience. Many users express satisfaction with the quality and value of the items received, as well as the helpfulness of customer service, highlighting prompt responses and effective communication with stylists. However, some customers noted occasional mismatches in style preferences and a desire for more well-known brands. Overall, the sentiment is largely favorable, with many looking forward to future boxes and appreciating the service's ability to refresh their wardrobes.
This summary is generated by AI, based on text from customer reviews
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I joined up thinking I was going to get updated clothing with things I needed. Have a style profile free to fill out in make sure that you get what you want. But I had several issues with at say 70% of my boxes, wrong sizes and really short shorts. After talking with their customer service I thought everything was going to be handled appropriately and I was going to be very happy with the service. But I continued to get Wrong sizes in generally felt like every conversation I had with customer service when in one ear and out the other. So if you were to get this do it once and be done with it. Definitely not worth any more of your time, more of a hassle than a service.
I signed up and they sent me an email asking about myself, my style, and what I was looking for, and what I did not want to receive. About a week later, a box arrived. I was pretty excited for a moment, then I opened the box, only to find that they sent me exactly what I asked not to send. So, I went on their website to see how to remedy the situation, to discover that, buried in pages of legal-speak, was that they do not accept returns. They literally just keep cheap goods on hand and send them out under the guise of having a 'stylist' personally select things for you. I was all simply garbage. I created a Facebook page called "ThreadBeast Complaint Page" where people can share their stories, since their official page deletes any comment that isn't 100% positive.
Hi Patrick! We're sorry to hear you had such a negative experience. We have since implemented changes to our operations to ensure we are sending out boxes that are sure to impress our members.
I ordered some mystery box item with $2 shipping charge. I totally forgot abut that and realized that I did not get anything even after a month of ordered date. I contacted the assistant email ID and reply I got from them was shocking. They said, their unable to get my address and that's why they would not deliver anything. I feel like it is some cheap company mean to collect PI data. I would never shop anything from such company.
Order #2926-1049
Hi Mehul! We're sorry to hear you had such a negative experience with our company! I want to assure you we've implemented some changes that I'm sure will be game changer for your experience. We hope you'll give us another shot.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jessie! We're sorry to hear you had such a negative experience. We have since implemented changes to our operations to ensure we are sending out boxes that are going to impress our members.