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ThreadBeastReviews 2,788

4.4
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ThreadBeast Reviews Summary

Threadbeast has cultivated a positive reputation among customers for its curated clothing selections, which often align well with individual styles, providing a convenient shopping experience. Many users express satisfaction with the quality and value of the items received, as well as the helpfulness of customer service, highlighting prompt responses and effective communication with stylists. However, some customers noted occasional mismatches in style preferences and a desire for more well-known brands. Overall, the sentiment is largely favorable, with many looking forward to future boxes and appreciating the service's ability to refresh their wardrobes.

This summary is generated by AI, based on text from customer reviews

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10,795 reviews
New York
1 review
2 helpful votes
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Clothes from threadbeast
December 18, 2021

I've had good experiences with threadbeast, the clothes I've received are really nice, this will be my 4th box, pretty much everything I received I wear, and I love the clothes, some people you just can't satisfy, I think there great! Looking forward to the next package. Thanks threadbeast!

Date of experience: December 17, 2021
California
1 review
3 helpful votes
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COMPLETE SCAM
December 14, 2021

This company is no where near legit, they sent me a shirt with a ross tag still on it. They say they are top quality, but you will be highly disappointed. After my experience I decided to read reviews and watch some videos. Literally one video had some of the same stuff mine did. There is a company called steal deal which buys defected or clothes that won't sell. This is the same company look them up same warehouse address

Date of experience: December 14, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi! Sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance as we've made some changes to our operations that is sure to improve your experience.

Texas
1 review
2 helpful votes
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I gave a lot of clothes away so I decided to cancel before I was charged again and I was charged again

Date of experience: November 26, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi! Sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance as we've made some changes to our operations that is sure to improve your experience.

Florida
1 review
2 helpful votes
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Don't do it.
November 20, 2021

Worse website I've ever worked with. I will never do business with thread beast ever again. They lie and tell you you can cancel whenever and than turn around and charge you when you want to cancel. If I could ever recommend enough to not do something… this is it. Please don't get stuck in the lies like I have. Very disappointing and the worse part is "Dominic" the live agent I spoke to today told me "Your wrong and should have known what you signed up for. " This is some of the worse customer service I have ever seen. Makes me nauseous.

Date of experience: November 20, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi! Sorry to hear you had such a negative experience with ThreadBeast, we do not stand behind this kind of customer service! We hope you'll give us another chance as we've made some changes to our operations that is sure to improve your experience.

Florida
1 review
2 helpful votes
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Don't Subscribe
November 19, 2021

This is by far the worst subscription I've ever been a part of. Don't subscribe unless you're ready to make a lifetime commitment. I've tried to cancel my subscription for 6 months now and they tell me "it's not possible". Threadbeast is a joke.

Date of experience: November 19, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi! Sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance as we've made some changes to our operations that is sure to improve your experience.

Virginia
1 review
2 helpful votes
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Stay away!
November 12, 2021

Stay far the fu*k away from this subscription box! It's the worst and it's hard to cancel, and they will cancel when they want to and will keep changing your card. It's really not cool at all! You have been warned, and the clothing is $#*!. If I could I would give them 0 to negative stars!

Date of experience: November 12, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi! Sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance as we've made some changes to our operations that is sure to improve your experience.

California
1 review
2 helpful votes
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Don't Waste Your Money!
November 4, 2021

The clothes they pick out for you is god awful, the "fits" they pick for you are a joke, costumer service is nonexistent. If you're really considering subscribing to Threadbeast, don't. If you think you might get lucky getting clothes thats worth more than you paid for, you're wrong. You'll save more money buying your own clothes.

Date of experience: November 4, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi! Sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance as we've made some changes to our operations that is sure to improve your experience.

Virginia
2 reviews
2 helpful votes
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What I thought would cancel my subscription put it on a temporary 'suspension' for a few months?
They do not send out reminder emails regarding up coming subscription fees and there is no clear indication on their website regarding how to cancel.

Like many of these other reviews, I had to pay for an additional (and unwanted) box before they would cancel it.
This just isn't how you do things.
I notified them promptly and asked to reverse the charge instead of disputing directly with my bank.
The order wasn't even shipped at this point, still "processing"
I wasn't unsatisfied with my boxes in any ways, but now I will not be ordering again.

Date of experience: November 4, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi Emily! Sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance as we've made some changes to our operations that is sure to improve your experience.

Florida
1 review
3 helpful votes
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Do not use!
November 2, 2021

Worst company ever. Terrible customer service. Do not use this service. They do not live up to there hype. They keep charging after you cancel clothes are not well made.

Date of experience: November 2, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi E.L! Sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance as we've made some changes to our operations that is sure to improve your experience.

California
1 review
7 helpful votes
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Really scummy company...
September 15, 2021

The company is pretty clever. They don't tell you when you sign up but essentially you are forced to buy another subscription box just to cancel your subscription. When I revoked usage of my card they continued to send me nasty emails to add my card information back.

I also ended up getting around paying them so I thought I would share. I ended up putting old inactivate card information right before the next payment. However, be warned the company will still blow up your inbox weeks later.

Date of experience: September 14, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi Jenna! Sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance as we've made some changes to our operations that is sure to improve your experience.

California
1 review
3 helpful votes
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Awful
September 14, 2021

Unless you're 12 years old steer clear. Customer service is rude, quality of clothes 1/10. Slides were too small. Mind you this was my first box. You would think they would pump it up to make me excited. I haven't worn Calvin Klein shirts in 10 years. They don't give refunds. I literally put in my preference I only wear dad hats. They sent me a big $#*! trucker hat. Worst $100 I ever spent to just donate the clothes to a 12 year old.

Date of experience: September 14, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi TB! Sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance as we've made some changes to our operations that is sure to improve your experience.

Rhode Island
1 review
4 helpful votes
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Scam
September 4, 2021

This business should be shut down. After Multiple times being told to reconsider canceling because if you cancel you can't get refunds or exchanges. The service talks about how they will give you bonus clothes which consist of a bunch of random flea market items. Par for them is lie lie lie. I have canceled three times and this time I'm pursuing this with my bank to file a charge back. I have 4 boxes that are filled with junk that is the truth. Look around there's better services out there that will let you exchange. This company won't let you even exchange your box. I've called them only to get long hold times and no response.

Date of experience: September 3, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi Jarrod! Sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance as we've made some changes to our operations that is sure to improve your experience.

Washington
1 review
2 helpful votes
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They suck!
August 25, 2021

The first 2 boxes were good, but they sent me 2 $#*!s back to back and they said that they would make up for it and they didnt, they sent me the SAME DAME SHIRT just in cotton. Also I paid $125 for shoes and they didnt send me anything to go with it, not jeans... how u gonna send shoes and no Jean's for shirts to match? On the like yall sent me it showed fits. Ingot crap. Cancel my subscription.

Date of experience: August 24, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi Tony! Sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance as we've made some changes to our operations that are sure to improve your experience.

Minnesota
1 review
2 helpful votes
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I strongly suggest you dont use threadbeast. There some scammer that will lie to you and not let you end the subscription. Only got brands for middle school kids. Most of the time they get the sizes wrong. Lately packages are super late. Just a huge SCAM WITH HORRIBLE CUSTOMER SERVICE.

Date of experience: August 22, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi Anthony! Sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance as we've made some changes to our operations. Separately, we do not open multiple accounts for customers.

Florida
1 review
3 helpful votes
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Everytime I get a box there's maybe 1 or 2 things that I like. There's no returning and the customer service is a joke. I mistakenly resubbed trying to look at what they had and emailed them literally a minute after and they said sorry we can't cancel you order we have a no refund policy. She stated they box was "already packed". So within 2 minutes their guys of specialized team of people picked the best clothes for me and boxed it up. No way! They just either say that so they don't have to refund you or they literally just toss whatever in a box for you with no thought an call it a day. Either way is a big SCAM and RIPOFF. Do yourself a favor and stay far away from Threadbeast.

Date of experience: June 15, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi DJ! Sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance as we have made some changes since you were a member.

California
1 review
7 helpful votes
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Not sure how this company is still in business. They provide less than sub par clothing with no return, exchange or refund policy. This would have to be the worst clothing box company I have ever subscribed to. Very misleading with their advertisements on Instagram and other social media platforms. Do not waste your money.

Date of experience: June 5, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi Steven! Sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance

Illinois
1 review
4 helpful votes
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Unworthy clothes
June 3, 2021

Threadbeast is a joke & everyone can't afford the "BALLER PACKAGE" & anything else is cheaply put together just to take money from people, insidious business ethics!

Date of experience: June 3, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi Mance! Sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance as we have plenty of other packages that are more affordable and put together with just as much effort as the Baller Package!

Virginia
1 review
3 helpful votes
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Go to the mall..
May 14, 2021

So I signed up for my husband because this company advertised to skip the mal soooo why not! Wrong! Their website shows nice clothing, fashion designers so again, why not? First, you need to select the size, colors, style and then you will receive your package that actually take a long time to be shipped. When I received the 1st package it was okay but nothing to be in love with Thread Beast. So I really wanted to try ( again to skip the mall) but when the 2nd package came, it was completely off of the style chosen. All the clothes were dark, no colors, no design, no brand name, wrong size, nothing we like. So i contacted customer service and asked for a refund. Of course, they apologized and promised to send us something better. They changed the size on the profil, they changed the clothing style, sent us a return label and told us that another package will be arriving in 10 days... The package came and AGAIN wrong size and this time, all 4 out 5 clothing were white! I have a for a refund but they do not REFUND and they do not offer exchanges for replacement packages soooooooo what I am supposed to do then? Do not signed up with Thread Beast, go to the mall!

Date of experience: May 14, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi Doriane, I'm sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance as we have since implemented some changes that are sure to improve your experience.

Maryland
1 review
2 helpful votes
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Not What I Requested
January 26, 2021

I had an exchange with Threadbeast where I requested more subdued clothes for a guy in his early forties. I wanted a fresh but more mature look. Instead, they sent me clothes that a high school or college kid would wear. Of course, I can't return any of it. Maybe I can sell it online.

Date of experience: January 26, 2021
Courtney E. ThreadBeast Rep
over a year old

Hi John! Sorry to hear you had such a negative experience with ThreadBeast! We hope you'll give us another chance!

California
1 review
2 helpful votes
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I got this for my fiance and he kept it for several months. They give you so much trouble to cancel. They don't let you simply call or go online to cancel. Over half of each package comes in wrong sizes. He said he was a medium, yet half of the stuff they send is large? They're idiots or just don't care and send their overstocked items. Nothing they send is remotely fitted... If you're looking for square fabric patched together by seams, go for it. You're better off going to Target and getting stuff that looks good and costs $10. Also, why would anyone need TWO camo wallets. They sent an identical wallet one month apart... and what's the obsession with camo?! Worst waste of money ever. Out of around 5 months, not once did they ever send a backpack or bag either... just all worthless stuff that obviously won't fit, and we could get at goodwill for $3 each.

FYI, their reviews are bought... They give customers free credit to make a review so the reviews are not sincere.

Date of experience: December 22, 2020
Courtney E. ThreadBeast Rep
over a year old

Hi Joshua! We're sorry to hear you had such a bad experience! I can completely understand your frustration and want to assure you we've implemented some changes since your fiance was a member that are sure to make a difference in experience. Separately, we do not pay for our reviews!