The company enjoys a positive reputation largely due to the quality of its products, particularly its goat milk formula, which many customers report as beneficial for their children. Customers appreciate the ease of ordering and commend the responsiveness of the customer service team, often highlighting their willingness to go above and beyond in resolving issues. However, concerns have been raised regarding shipping delays, packaging quality, and the website's usability, which some found cumbersome. Overall, while the product satisfaction is high, improvements in logistics and user experience could enhance customer loyalty further.
This summary is generated by AI, based on text from customer reviews
As a first time mum who's breastfeeding experience didn't go to plan, I am so happy to have found Little Oak.
My son loves it and so do I.
Great company values.
Fantastic ingredients.
I adore this company, their practices and their products. I knew when I was pregnant that I wanted to use goat milk with my little guy and researched many products heavily and found that Little Oak ticked so many boxes that I was relieved to have one less thing to worry about.
I forgot to reorder in the midst of mum braun and had to use another brand and found that it did not satisfy my son as well as Little Oak did so I will never stray again.
Highly recommend.
Super fast delivery, and great product. Love the ingredients and the list of what's not included even more. Great option for my little one when mums boobs need a break. My little one loves this formula and we haven't experienced any issues with her taking it or upsetting her.
My son doesn't like it and now he stop drinking even his previous baby formula so i am kind of disappointed
I enjoy the set up of the website it's classy and easy to use :) I love the simplistic design it looks clean and is easy to navigate either a one off purchase or a subscription.
I enjoy the set up of the website it's classy and easy to use :)
Happy, although would love special offers on the stage 1 and 2, I've only seen offers for the toddler milk.
Answer: Hello Karen, Thank you for your message. How is your little one going now? Sometimes Bubs, even breastfed Bubs go through phases of constipation. After 5 weeks with no problems on LittleOak, I don't expect it would change for the worse. It could be something with the bottle prep or hydration levels, baby going through a growth spurt etc. Please let me know how your Bub is. Love, Amber x
Answer: Hello Bella. Thank you for your question. I will reach out to our Research and Development team and get back to you. Love, Amber x