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From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
This summary is generated by AI, based on text from customer reviews
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J'ai vraiment aimé l'expérience avec le premier groupe Soumaya nous a aidés et a organisé tous les actes qu'elle nous a gude Le personnel de l'hôtel est si gentil tout ce qui est parfait partagera l'expérience avec mon ami
I liked the experince with the first group, soumaya she organize our stay im so happy with experince iwll do it again and share it with my friend
Dear Osama,
Thank you for your review and feedback on your trip to Dubai with our exclusive Dubai Lifestyle Experience!
We're so glad to hear that you had a memorable time. We look forward to welcoming you again.
Best regards,
The First Group
In Ordnung soweit. Wir benötigen noch Angebote für den Flug hin und zurück
Reason of waiting for confirmation before flight reservation
السلام عليكم تجربتي كنت جدا جميله مع فورست غروب فنادق فخمة ونظيفه موظفين قمه الادب والتعاون وخاصة موظفه سميه ساعدتنا كثير ونظمت رحلتنا ان شاء الله مش اخر مرة لنا تجارب اخرى معكم
عزيزي السيد خالد،
شكرًا لك على مراجعتك وتعليقاتك على الخدمة التي تلقيتها من فريقنا. مهمتنا هي تقديم أفضل خدمة لجميع عملائنا ويسعدنا أننا حققنا توقعاتك.
نتطلع إلى أن نكون في خدمتك لسنوات قادمة!
أطيب التحيات،
ذا فيرست جروب
Our experince very nice with first group, hotels restaurents and staff, and miss soumaya helped us a lot she orgnized our trip thank you all, exited to come back
Dear Mr. Jefferey,
Thank you for your review and feedback on the service you received.
It is gratifying to learn that you had a pleasant experience with Ms.Soumaya.
We look forward to welcoming you to Dubai soon!
Warmest regards,
The First Group
نحن شخصين بالغين والشخص الثالث دون ال 12 سنة ونحن بحاجه لتوفير سرير اضافي داخل الغرفة
I have not book my flight yet. Need more information.
ارغب التعرف على خدماتكم حتى اخبر الاصدقاء والقرايب
مرحبا نورا ،
نشكرك على اهتمامك ببرنامج تجربة أسلوب الحياة في دبي. يقدم برنامجنا تجارب نمط الحياة والسفر لتحسين حياة عملائنا.
لمزيد من المعلومات، يرجى زيارة: https://www.tfgglobalsolutions.com/dubai-lifestyle-experience/
أطيب التحيات،
ذا فيرست جروب
I am satisfied so far, I will wait for your response
إتمام عملية الحجز بكل سلاسة و احترافية
و اشكر الفريق على جهودهم المتميزة
عزيزي عبدالرحمن،
شكرًا لك على مراجعتك وتعليقاتك على الخدمة التي تلقيتها من فريقنا. مهمتنا هي تقديم أفضل خدمة لجميع عملائنا ويسعدنا أننا حققنا توقعاتك.
نتطلع إلى أن نكون في خدمتك لسنوات قادمة!
أطيب التحيات،
ذا فيرست جروب
هل هناك بطاقة مطبوعة للعروسة يمكن للعضو الحصول عليها وشكراً لكم
Looking forward for a great experience with my family
They lied about refunding my money. Even after cancelling with them the next day. They ignore emails, texts. You are on your own
كل الشكر للموظف أحمد مدحت
شاكر ومقدر له حسن التعامل
عزيزي حسن،
شكرا لك على رأيك وتعليقاتك على الخدمة التي تلقيتها.
إنه لمن دواعي السرور أن تعلم أنك حظيت بتجربة ممتعة مع فريقنا.
نتطلع إلى الترحيب بك في دبي قريبًا!
تحايتي،
ذا فيرست جروب
So far, I think the experience looks very interesting and the events provided by the company looking interesting
Dear Mr. Mohammed,
Thank you for your feedback. We are glad to hear that you have a wonderful experience as a Dubai Lifestyle member.
We hope to see you in Dubai again!
Kind Regards,
The First Group
Tout est simple d'acces et bien explique
لقد استمتعت كثيرا مع شركة فوؤست غؤوب سميه ساعدتنا كثيرا و تعاونت كثيرا معنا وانا جدا سعيد انني الان مستثمر مع هدي شركة الجميله
The expeirence where ammazing spicially somaya sge helped us alot
I used to buy a lot of packages before from different companies.
This is the best package I have ever got in Dubai, I wish you provide other packages for different countries, I would be happy to be your guest everywhere I travel.
Thank you for the credibility and the genuine service Abdessamed
Dear Mr.Mohamed,
Thank you for taking the time to write about your experience as a member of the Dubai Lifestyle Experience. We are pleased to know you've had such wonderful interactions with Abdessamed.
As an organization, we pride ourselves on delivering the highest levels of personalized service to our clients, so are very delighted to read your review.
We hope to see you in Dubai again!
Kind regards,
The First Group
My family is happy with our stay at Wyndham marina and I am really satisfied for what Yacine did during our stay Thank you so Much.
Dear Mr.Jean,
Thank you so much for your feedback and for sharing your positive experience with Yacine and your stay at Wyndham Dubai Marina.
We look forward to welcoming you to Dubai again!
Best regards,
The First Group
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Cher Abdoulaye,
Merci pour votre avis et vos commentaires sur le service que vous avez reçu de notre équipe. Notre mission est de fournir le meilleur service à tous nos clients et nous sommes ravis d'avoir répondu à vos attentes.
Nous nous réjouissons d'être à votre service pour les années à venir!
Bien à vous,
The First Group