business logo of Tennis Express

Tennis ExpressReviews 642

3.1
How would you rate Tennis Express?
grey star
grey star
grey star
grey star
grey star

Tennis Express Reviews Summary

Tennis Express has a rating of 3.1 stars from 642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tennis Express most frequently mention customer service, free shipping and timely manner. Tennis Express ranks 2nd among Tennis sites.

service
36
value
30
shipping
34
returns
17
Louisiana
3 reviews
0 helpful votes
Follow Leonard J.
Unfollow Leonard J.
Send Message
Share Review
Report Review

Smooth online shopping with great selection and even better prices. I will return and highly recommend!

Date of experience: February 11, 2018
Washington
2 reviews
0 helpful votes
Follow Adrian N.
Unfollow Adrian N.
Send Message
Share Review
Report Review

Nice
February 12, 2018

Nice shoes... they were sent promptly and are fitting right. They are light and seem very sturdy. They also have a better arch support than others.

Date of experience: February 11, 2018
South Carolina
1 review
1 helpful vote
Follow Tim C.
Unfollow Tim C.
Send Message
Share Review
Report Review

Perfect!
February 12, 2018

Good merchandise, as stated in the description and timely delivery. Would recommend to friends and will order again as needed.

Date of experience: February 11, 2018
Pennsylvania
1 review
0 helpful votes
Follow Victor R.
Unfollow Victor R.
Send Message
Share Review
Report Review

Good Pricing
February 11, 2018

I received a hard to find tennis item much cheaper than the other tennis websites. I also received an nice magnet, pen, and scratch pad for free.

Date of experience: February 10, 2018
Maryland
1 review
0 helpful votes
Follow Nancy P.
Unfollow Nancy P.
Send Message
Share Review
Report Review

Although I do have to make returns sadly to say, the ease to order and check out was efficient. I also appreciated in todays times that they reached out to me to make sure my package had arrived! Lets hope the returns are as easy! :)

Date of experience: February 7, 2018
Texas
1 review
0 helpful votes
Follow Christopher W.
Unfollow Christopher W.
Send Message
Share Review
Report Review

My recent purchase
February 8, 2018

My order was correct and came quick. I was very pleased with it and the merchandise was of quality material. I would like to see a lot more of sales

Date of experience: February 7, 2018
District of Columbia
1 review
0 helpful votes
Follow Julie F.
Unfollow Julie F.
Send Message
Share Review
Report Review

Error in order
February 8, 2018

I received only one pair of shorts, but was charged for two. Please credit my account accordingly.
Thank you

Date of experience: February 7, 2018
Kansas
1 review
0 helpful votes
Follow Nadine C.
Unfollow Nadine C.
Send Message
Share Review
Report Review

I think these shoes would be great if one is playing Basket Ball which I did about 75 years ago but now I just need a comfortable pair of shoes that fit me. Too hard for old lady to get her foot in the shoe with the tongue sewed in.

Date of experience: February 6, 2018
Arizona
1 review
0 helpful votes
Follow Terri A.
Unfollow Terri A.
Send Message
Share Review
Report Review

Shoes
February 7, 2018

Ordering the shoes was very easy and the delivery was expedient. Have ordered shoes previously and have been pleased with both the shoes and the service.

Date of experience: February 6, 2018
Mexico
1 review
0 helpful votes
Follow Rafa G.
Unfollow Rafa G.
Send Message
Share Review
Report Review

Perfect
February 7, 2018

No problems, just at the placing of the orden, a su have a mexico credit card there was some misleading information.

Date of experience: February 6, 2018
New York
1 review
0 helpful votes
Follow Gena A.
Unfollow Gena A.
Send Message
Share Review
Report Review

Sneakers
February 7, 2018

Too tight for my feet have to return and buy a different brand!
Tennis express is very good with refunds

Date of experience: February 6, 2018
Florida
1 review
0 helpful votes
Follow Jim H.
Unfollow Jim H.
Send Message
Share Review
Report Review

Great sneakers... but
February 6, 2018

For some reason the apt # didn't make it on the pkg. And I had to drive to the UPS station to pick it up... round trip. 30 miles in rush hour traffic...

Date of experience: February 5, 2018
Nebraska
2 reviews
0 helpful votes
Follow Terry G.
Unfollow Terry G.
Send Message
Share Review
Report Review

Prompt service!
February 4, 2018

Placed order and before you know it, its at your door! Really like the shoes I ordered and will be ordering with Tennis Express again!

Date of experience: February 3, 2018
Ohio
2 reviews
0 helpful votes
Follow William M.
Unfollow William M.
Send Message
Share Review
Report Review

Fast and easy
February 4, 2018

It was a pleasant experience, Wilson bag looks and feels nice, I think I found a good deal and now I just hope to enjoy it

Date of experience: February 3, 2018
New York
1 review
0 helpful votes
Follow Patrick W.
Unfollow Patrick W.
Send Message
Share Review
Report Review

I got my new Nike tennis shoes on Tuesday and wore them Wednesday, fit like a glove and offer great support! The price was right, $78 for $140 shoe. I was at my pro shop yesterday and they were marked at $134! Yeah they were a sale item and happened to be in my size, but that happens often at 10S express!

Date of experience: February 2, 2018
Colorado
1 review
0 helpful votes
Follow trevor g.
Unfollow trevor g.
Send Message
Share Review
Report Review

Pretty OK I guess...
February 3, 2018

The site says they ship the same day - maybe they do, but my purchase didn't seem to arrive as quickly as purchases I have made from other online fulfillment sites. I would not have purchased here if they didn't offer free returns, which thankfully they do - because the tennis shoes I ordered did not fit.

Date of experience: February 2, 2018
Arizona
1 review
0 helpful votes
Follow Nur Y.
Unfollow Nur Y.
Send Message
Share Review
Report Review

Good customer service
February 3, 2018

Their customer service is very quick in responding compared to Tennis Warehouse. Make less mistake than TW but it's a bummer they don't match competitor's price. The strings that I use is a lot cheaper at TW and since they don't match it, I have to always go back to TW

Date of experience: February 2, 2018
Illinois
1 review
0 helpful votes
Follow Jose T.
Unfollow Jose T.
Send Message
Share Review
Report Review

Feedback about purchase
February 1, 2018

Prices were OK, but one of the 3 items I bought, never sent to me. No explains why. No rewards or a kind of compensation

Date of experience: February 1, 2018
South Carolina
1 review
0 helpful votes
Follow L J.
Unfollow L J.
Send Message
Share Review
Report Review

Outstanding
February 2, 2018

Ordered two pair of shoes for my husband. They Fit great and the service was very prompt. I would definitely order from you again.

Date of experience: February 1, 2018
Florida
1 review
0 helpful votes
Follow Guido G.
Unfollow Guido G.
Send Message
Share Review
Report Review

Still waiting for your feedback after returning one of the pairs of tennis shoes I bought from you.
I do not see great willingness on your side when it comes to dealing with returns.

Date of experience: January 30, 2018

About the business

Welcome to Tennis Express! Our team of specialists is here to help you get the most out of your game. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. For over a decade, we've welcomed customers from all over the w...


tennisexpress.com
Houston, TX, United States