Tennis Express has a rating of 3.1 stars from 642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tennis Express most frequently mention customer service, free shipping and timely manner. Tennis Express ranks 2nd among Tennis sites.
Ive bought a few times from tennis express. The second time I didnt care for the skirt so I returned it. When my credit card was credited I noticed something off- it was a few dollars less than the purchase. When I called I was told that the tax was adjusted wrong- californias Tax is 9% and I was credited 3%. Somehow that happened in Tennis Express favor. They adjusted it.
The second time I ordered one of the products I received was wrong. I wrote that on the exchange form. They sent me the right one but charged shipping on my debit card that they had in their system. They claim free shipping and free returns. They fixed it right away when I called but I shouldnt have had to call.
I think tennis express squeezes every penny they can and when they get caught they fix it. Not reputable. Better off just dealing with tennis warehouse or Midwest sports or holabird.
And on time! Thank you for your fast and efficient service! I received my shoes, and clothing just like I wanted!
I wasn't aware that the racket I bought came with a cover since the product detail page wasn't very useful. Ended up ordering an unnecessary cover. Otherwise product was as advertised and arrived in good shape.
It is a nice weight with a very comfortable grip. I love it! Can't wait to get out on the court and put it to use.
Tennis Express always delivers promptly and also their return policy is so easy and quick! I love ordering through Tennis Express, they never disappoint!
I'm a USTA Certified Tennis Instructor in Florida and needed a new pair of Tennis Shoes right during the Holiday Season. I was worried that I wouldn't receive them in time for a Tennis Clinic I run for High School Players during School Holiday break.
Now I know why your name is Tennis Express! Thank you for my on-time delivery! #WorldClassService #ACE!
I am pleased that things arrive as expected.
It is very pleased that the procedure from order to delivery quickly got the goods as expected.
Odered my favorite tennis strings. Came exactly as ordered and at a good price. Have ordered other items in the past with no problems.
I was disappointed that they sent me a stainless hydro flask when I ordered a cobalt one even though the order confirmation clearly says COBALT. So I called them, they didn't pick up, I left a voicemail, they didn't get back to me and it had been days since I received the bottle. On top of that, the hydro flask was shipped in a plastic bag with no other protections around the bottle.
Delivery delayed by major snow storm but arrived next morning. Was as if xmas happened all over again
Great Online website store. Very recommended option for tennis players with also good prices and wide variety in brands
Site was easy to navigate, items shipped and received quickly. Products arrived as described. Prices were very competitive in relation to other sites.
Received pair of Head shoes, very satisfied with shoes and delivery. When I ordered the shoes, it stated "free $25 gift card included with purchase. No gift card was included. Called customer service and they said that promotion ended at Christmas (not stated on website). Planned on using gift card to purchase back-up racquet, Will now buy from someone else.
Best on line store for tennis lovers. Free delivery is a plus. Tennis shoes are excellent and customer service is great.
I was purchasing my items and noticed they gave me a discount on a t-shirt that I was purchasing. That was a nice surprise. I love that they have a large selection of items and they're quick to process. I ordered my stuff and less than an hour later my items were shipped! I don't believe anyone is that quick unless it's Amazon! So thank you for the expedient shipping and excellent products! I love my new tennis shoes and can't wait to wear them (has been raining here)!
Great place to shop for deals. Tennis clothing can be expensive. As a high school tennis coach, I'm always on the hunt for discounted items for the kids. I've added four rackets in the past year to my personal collection for the students to borrow, all purchased from clearance.
It's the first time I place an order here and it was a very good experience. I was able to follow up and rectify the payment method without any problem. My package arrived on time and just what I ordered. I am very pleased
I ordered some shoes which arrived on time. They are a little narrow but hopefully will stretch out.
My skirts were shipped out in a timely fashion... great fit, as advertised! This is a great option when you don't have access to a tennis specialty store.
My ordered items came in a couple of days and was perfect. My tennis game will surely improve with my new duds.
Answer: Tennis Warehouse is a much better company. More reliable and much better customer service
Answer: Not easy on website - ended in some kind of loop without reaching
Welcome to Tennis Express! Our team of specialists is here to help you get the most out of your game. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. For over a decade, we've welcomed customers from all over the w...