Swap.comReviews 1,191

I had a lot of baby clothes and maternity clothes that I wanted to sell, without the trouble of photographing and ironing each item myself. In the long run, I don't think I really saved myself time, and after the cut that swap.com takes, I could have made a lot more money. I contacted their customer service dept months ago for three reasons: 1) I had taken the time to arrange many of the items as sets to increase the amount I would get back, which they completely ignored when receiving the items. 2) A lot of my items were really badly photographed, wrinkled, low res. Etc. 3) They actually LOST about a dozen of my items. There were probably more, but 12 that I could remember putting in the box that they didn't photograph. After the fact, I wished that I would have counted up the total number of items, not that it really would have done any good.

The battle with their customer service dept has gone on for months. 21 emails have been exchanged, and they still haven't found my missing items or provided any sort of resolution. I couldn't be more frustrated and disappointed with this company. Dealing with them has been a huge and fruitless waste of time.

I've both sold items and purchased, and I have to say that I've yet to find even one thing that could be improved on! I was able to purchase a huge lot of clothes for my kids, a bunch of books and a few clothes for myself and the bill? Under $60! There is NOWHERE else that I could achieve that!
And when it comes time to sell, all I had to do was fill a box and print the shipping label! Swap.com even arranged a FedEx pickup for me - no extra charge. I love that I'm able to clean out a closet and ship it off with no additional time or effort spent on it! Swap.com does it all for me! I love it!

I was a little nervous buying used clothing on-line. But upon opening my package my fears were put at rest. I bought quite a bit of maternity and a few dresses for a couple of my girls. The clothes were individually wrapped, very clean, and neatly folded. We tried every piece on and the sizing was perfect. I checked every seam, and there were no hidden flaws. This site just made shopping for this busy mom very easy and affordable.

I seen this and thought ok i will try, I placed my order for two items. Received the items checked them over extremely well, NOTHING NOT ONE THING NOT EVEN A LOOSE THREAD! Placed a second order, received it picture perfect. Just make sure and know that every brand is not equal sizes. Like Lane Bryant may say size 16, but Jungle Jeans may say size 16 but fit more like a 14 so watch the brand when you order. Same thing on shoes which most of you know that the only CON i have is that I WISH I WOULD HAVE FOUND THEM SOONER! Have placed my third order within two weeks! LOVE LOVE LOVE THESE place keep up the good work and happy selling and buying!

Swap.com is a life saver ( as well as a money saver) for me. It enables me to buy lots of clothes for my grand kids that I wouldn't be able to buy otherwise. The prices are fair and the site gives plenty of options ie: new, like new, good, for the condition of clothing. They have always been prompt with their deliveries, and my son and daughter in law say the clothing is great! So very glad this site is available!