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Swap.com Reviews Summary
Swap.com has a rating of 2.6 stars from 1,191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Swap.com most frequently mention customer service, store credit and good condition. Swap.com ranks 1st among Swap sites.
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This site has clothes for everyone at a fraction of the price you may pay when they are brand new. The clothes look like they are new.
Its getting rediculas. Garanimal clothing in Walmart prices for new are cheaper than on here. Who tf pays 8.00 for a kids tank too thats used. New is less. Ive found more over priced than new in store lately. I used to shop here. I wont anymore. I use thred up now
I recently gained weight from Gastroparesis and had to almost completely change my wardrobe. If it hadn't been for this site I probably would only have a few new clothes. This site is wonderful and I really enjoy shopping. The prices are excellent, shipping is quick and easy. Thank you swap.com!
I found Swap.com while searching online. I have a new, wordrobe! Designer names, excellent quality, fast relable shipping and if i recommended others can earn credits. I could spend hours shopping here. I have made many purchases and love them all. Thanks Swap.com
I'm so glad that I was referred to this site! I LOVE it! I have sold so many items that my walk in closet I can actually "WALK" in. Best of all, the money is directly sent to my account. And and and, you can return anything for FREE! You just get a RMA label online, print and take to post office. BAM!
This is the first time I have purchased items on Swap. I was very satisfied with my items. The option of using Amazon is a plus. I will definitely use the site again!
Just finished my second visit to Swap.com and found more great bargains, this site is awesome... can't wait to get my new order in. Which won't be long because shipping is fast!
Fast service and pleasant managers. I've got a discount to my baby birthday.
I have been shopping at swap.com for awhile now. I love the clothes and if they don't fit I have easily returned them. They make it all so easy! Everything I had received has been in excellent shape or new! I check this site at least once a week and love when people complement what I am wearing and I can tell them how much I payed for it.
I now have jeans i can wear & that actually fit on top of that got them at a price i could afford being a single mom of 4 & buy for kids before i buy for myself ide recommend this site to anyone
Swap has changed my life. Most likely, I will primarily do all of my shopping on Swap. Maybe 10% chance of another shopping method. However, it's awesome that I can submit clothing to swap and find great pieces of clothing. I have received incredible pieces and many times they are new with tags. Thank you, Swap! I'm a stroke survivor who lives on disability and you have made me look like a million bucks!
I am seeing more posts that are unhappy with the selling process than the buying. I tend to agree. I have sent several boxes to swap since June & have yet to make a profit. The shipping fees & selling fees eat into any profits. The inspection process is inconsistent & I have had brand new items marked as fair condition. So far not impressed with the selling process on swap. & disappointed that I have not seen any profit since June that wasn't eaten up by shipping & fees.
Took a month for items to be listed, I sent numerous emails asking when items would be listed. Suggested listing prices was extremely too low for name brand items such as Eddie Bauer, Clarks, Ann Taylor Loft, Gap. Pictures are not as good as i can take and post on EBay. Two items have been listed with the incorrect size. I wished I had just listed clothing and shoes on ebay. I am an experienced seller on ebay but sell antique and vintage items mostly. Next time i will make the effort and sell clothing items on ebay, not happy with Swap.com.
I order 4 items from Swap for the first time. Each item was exactly how they were shown in the photos and condition. I am very impressed with Swap. I have told friends and family about the success I have had. Keep up the great swapping.
I ordered 5 tops, 4 for $8.00 each and one for $12.00. I love 4 of them and LIKE one of them.
I will definately order again.
I ordered a coat in which they sent me the wrong coat. I emailed swap showing them proof of the coat I order and what they sent me. I have not heard back from swap nor received the coat I originally ordered.
I recently purchased a ton of infant girl and boy clothes as I am a foster mother with many babies coming in and out of my home. It was so great to be able to purchase beautiful quality clothing for so little money!
Swap.com is the greatest shopping online second hand store I've ever have seen and enjoyed. It don't get any better than this.
I have bought from this site several times and each time I am more impressed.The clothing is always better than I expected. The savings are great I have purchased for myself and my grandkids. LOVE IT
Quality products, great prices, and fast shipping. Each item was indivisible wrapped & new with tags,& upscale items, which I can't not afford any longer, limited income, Swap has made me one happy customer, along with my husband, We will be shopping again.
Thank you so very much, Mre geri Hocott
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members