Swap.com Reviews Summary
Swap.com has a rating of 2.6 stars from 1,191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Swap.com most frequently mention customer service, store credit and good condition. Swap.com ranks 1st among Swap sites.
I recently purchased some clothes for an upcoming trip. Everything came on time as expected, the clothes fit perfectly and the prices couldn't be better! I wish there was a better way to tell how long/short some items are but other than that the condition and clothes were as promised on the website.
Oh yes wonderful experience buying clothes that the site don't pay the person who sent it thats called stealing. SWAP gets 100% profit. I sent 10 pounds of clothes was returned 3 pounds and the rest is GONE. SWAP kept 11 pieces. The 10 pounds of clothes were all 6 months and under ALOT of CLOTHES. Going to thredup
I love shopping this site! I was able to buy three really cute tops, from three different brands, at way less the cost, had I bought them at the mall. This is a great place to save money and still get the looks and brands I want!
Everything was great except one pair of pants didn't fit i ordered a ton of stuff though so not mad about it... one thing that does bother me is instead of a refund they gave me store credit. And it bothers me because then even though i can use the money on the site again i will have to pay shipping again so it really isnt a refund its just paying my shipping for a future order :/
Purchased 3 pairs of men's jeans, 2 new and one like new. Great prices. Top quality jeans from 3 of the top names in jeans, Wrangler, Levi's, and Arizona. Couldn't be happier.
I found this website by accident but it is now one of my favorites unlike other websites that offer a few things. For around $100, I have purchased over $500 of gently use clothes in great condition for a fraction of the original cost! Brand name like Tony Hawk shorts, Tommy Hilfiger blouse and beautiful men Italian silk shirts. I check the website everyday because Grandchildren grow so fast, you cannot afford to pass up great deals like the ones offered by Swap.com.
Everything is great to order, I bought a lot of clothes for summer and they were all great! Now I am ready for summer!
I bought LL Bean, Croft & Barrow, Merona, Van Heusen, Covington, Club Room, Eddie Bauer, and MMA Elite. They were better condition than I even thought. My husband is happy with his polo shirts and I am happy with getting a good deal.
Thanks, Swap.com!
Swap.com is awesome. Affordable, good quality clothes-we all get tired of wearing the same things, so why not "swap"? And returns are super easy. I have been using this site for about 2 years, and I have never had a bad experience. Great customer service!
I shop at swap.com and have found amazing deals. The company is great with customer service and accurate descriptions of the items they sell... I feel good about getting a good deal and getting better quality then i can afford brand new.
Take time to research this website. Good quality items you won't be sorry. Saving's with shipping is a great deal for me also I can match my clothing pieces at the same time.
Always love everything bought from Swap. Always great prices and customer service. Can't believe how many guilt-free things I have bought from them, while paying off my debt from much more costly shopping elsewhere. Wish I had known about this site sooner.
This site is nothing short of the best, I am so happy I found this website and have been enjoying it since. So many things to chose from, I sit here on my computer and shop and all I do is" hit add to my bag " before I know it I have 20 idems I added and I just have to have them all, and I do... all the garments are well taken cared of in good condition and will tell you otherwise if so by the seller, How could you not buy from this site. Well happy swapping!
Swap.com is a great service. I highly recommend it for buying baby/ children's clothing it's a great cheap alternative. Customer service is fast and reliable and selling is very easy! I will continue to recommend this service to my friends and family!
This is second time I order from swap.com, and every time package deliver with great package and clean. Items I order just exactly as advertise. I am please with the sell and service.
I just recently was told of this site and have placed several orders and was pleasantly surprised at the quality and price. Everything I have ordered has been very nice and wonderful condition as described. I like everything I have received. You don't need to be sceptable, you will be pleased.
I bought the Go Gopher by the brand Squishable, the confirmation of sale, confirmation of item shipped to delivery was super fast. I am very pleased, the Go Gopher was in like very new condition.
I really enjoyed shopping and ordering from Swap.com. What I ordered was great and I will definitely be buying again.
Swap.com is a place I visit often to "windowshop." I like the prices, variety, free returns, & courteous cust svc. When I decide to purchase, I know the items will arrive fast & carefully packed. If I don't like something for any reason, I simply repack it in the bags it came in (or anything that works) & drop it in the FedEx box next to my grocery store. I like receiving store credit for my returns because then I have a little incentive to purchase something else, but other options are available. I can't afford retail prices for my favorite brands, so Swap.com is the best place to find them at seriously reduced cost. And everything is perfectly clean + in fine condition, often new with tags. Lately I've been receiving compliments on the cute clothes I wear, probably my best reason for shopping at Swap.com.
Love shopping here for my 6 year old daughter
She is short so buying jeans that fit her is nearly impossible
These jeans fit her perfectly
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members