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StacksocialReviews 765

2.6
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Stacksocial Reviews Summary

Stacksocial has a rating of 2.6 stars from 765 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stacksocial most frequently mention credit card, phone number and lifetime subscription. Stacksocial ranks 8th among Gadgets sites.

service
86
value
81
shipping
53
returns
62
quality
74

Instant Feedback

14,231 reviews
Australia
4 reviews
33 helpful votes
Follow Samuel P.
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Sold software but did not disclose prominently that it was only a 1 year subscription, and not a perpetual license as per previous sales. Would not refund even when software had not been activated. Watch out.

Note: MacHeist has been bought by StackSocial, so they are now the same company. Shame.

Date of experience: January 2, 2020
Texas
1 review
0 helpful votes
Follow Tia R.
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Total Scam
December 27, 2019

TOTAL SCAM. I bought a pocket translater from them. The junk never worked. I requested a refund 10-11 days after receiving it and the rep Conan replied:

"I'm so sorry to hear your ONE Mini Pocket Multilingual Assistant (Red) isn't working as intended. If possible, could you provide more detail about what is wrong with your item, so I can do my best to look into this further?

Also, if you could share any pictures or video that demonstrate what is wrong with your item, that would be super helpful! Typically, our brand partners require physical evidence, so that they can pursue the correct course of action."

When I provided a video I was then told, to add even more insult to injury, that all sales are final. How is that the correct course of action? Why have me waste my time making a video of a nonworking piece of crap if all sales are supposedly final. Neither the order form, my receipt NOR my email confirmation said anything about all sales are final (attached), and their customer service is a fraud.

Date of experience: December 24, 2019
New Jersey
3 reviews
0 helpful votes
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Not bad
December 25, 2019

I think everyone should use their service and see for themselves. I quite liked them, therefore can recommend for you

Date of experience: December 23, 2019
Germany
1 review
0 helpful votes
Follow Torsten W.
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Thats now the 6. Products (Polar Backup, ThunderDrive Cloud, degoo, Postable & MassLooking) sold over stacksocial that shows by using to be a realy extremly bad product (but everybody with 4 up to 5 stars as review at stacksocial. That cannot be true. But there is no rate to read. Is that all only fake?).

And the support is the same bad.
I bought:
"200+ Lightroom Presets & Photoshop Add-ons Bundle: Lifetime Access"
At stacksocial there is a wrong URL to Redemption which doesnt work.
I wrote them, but they dont care about.
They didnt send a correct URL.
I guess they dont read the emails from their customer.

Date of experience: December 7, 2019
District of Columbia
1 review
0 helpful votes
Follow Patrick K.
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Scam of a site
December 1, 2019

A complete scam of a site. I fell for the $100 Amazon gift card deal. It seemed too good to be true, and it was. They promised if you spent $25, you would get a $100 amazon gift card. I had used the site in the past. I spent $39 on this site for this purpose.

Apparently that was only a chance at a $100 gift card, despite having a separate transaction for the gift card that sold out, giving you the impression that this item was the limitation. It's deceptive. They refused a refund and offered only a $5 credit on the site. I will NEVER use them again.

Date of experience: November 27, 2019
GB
1 review
1 helpful vote
Follow Katherine M.
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Scammers-Beware
November 30, 2019

Beware dealing with this company. Its a scam- ordered a "complete" bundle that promises to help e-commerce start up for $39.99. The product was delivered containing numerous links for "influencers" trying to sell what they think is their knowledge on how to do shopify stores. Each tutorial starts at £100.00-£500.00

I tried contacting the company on numerous events-but i was ignored at all instances. Be careful letting your money go to these scammers.

Date of experience: November 27, 2019
Canada
1 review
0 helpful votes
Follow Kutay B.
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Scam alert
November 29, 2019

Scam Alert! I bought a $ 31-lifetime access to a design page which was $599 initially ( that's how they advertise). They signed me up for the one that's actually $89 and it's their lowest featured plan. I still gotta pay to use the website

Date of experience: November 26, 2019
Oregon
1 review
0 helpful votes
Follow Vernet F.
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StackSocial Beware!
November 18, 2019

Ordered Lifetime VPN and it did not work. When trying to complete process and why not working found out that this particular product will not work with Windows 10. Tried to use Live Chat for assistance with VPN company and this was not helpful. Tried to Submit a Refund/Credit submission with StackSocial and this was not helpful. I emailed them twice and received an email in return saying I had not responded to their auto email. Be careful of this process/purchase StackSocial. StackSocial will take your money and not communicate well with their Customers!

Date of experience: November 15, 2019
Illinois
2 reviews
0 helpful votes
Follow Catherine B.
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Total scam website!
November 7, 2019

I, too, ordered a stand mixer and got an air fryer. I have written them countless emails and provided them with pictures and pdf's of many of my emails, but now they're saying that "my defective product cannot be returned" and all sales are final. I don't know if there's a language barrier or this is just a total scam site. Do not order anything from this site!

Date of experience: November 7, 2019
Texas
1 review
0 helpful votes
Follow Brian P.
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BUYER BEWARE:
The website automatically purchases items that you do not truly purchase!

After I had purchased an item on this website, it gave me other options of items that I may be interested in purchasing. I clicked on one of the items to add to my cart, but instead of adding it to my cart, it automatically charged my card and purchased the item.
I emailed them and asked for a refund, but they say they will only offer a store credit. I emailed them again to ask for a refund, and haven't received a response yet.

Date of experience: November 3, 2019
GB
1 review
1 helpful vote
Follow Jules W.
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Do not know how these Scammers are still operating still churning out fake reviews look how many so called 5 star reviews dated 10/27/19 with headlines like "cool" "fab" etc.
Best advice don't get duped only purchase from reputable companies sCrapsocial advertising rubbish VPN Keepshield worse than any free VPN also selling other software packages worse than any free software that can be found on any reputable free websites like Softpedia,, Snapfiles Gizmo's freeware,. Majorgeeks, CNET or Filehippo.

Date of experience: October 28, 2019
Colorado
11 reviews
69 helpful votes
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Junk! STAY AWAY!
October 20, 2019

They sell at so-called-discounted prices. You get what you pay for! Pictures are very deceiving! Nothing like what you actually receive!

Example.
The earrings and necklace I ordered with Swarovski Stones were dull and setting cheap and flimsy. Asked Customer Service to verify the Stones were authentic. NOT even the courtesy of a response! Also NO refund!

Date of experience: October 20, 2019
Ireland
1 review
4 helpful votes
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Fake website
October 21, 2019

This is fake website. I bought the coupon that didn't work and they were passing time, saying they are fixing issue.Its all bs. They didn't give me my money back. I was replying to all the emails but every time i got the message your ticket is going to close because you are not responding the emails. I requested many times for my money back. Now they don't even reply. It's sooo annoying. I'll never suggest to anyone to buy something from this fake website and will never buy any thing from this fake website

Date of experience: October 18, 2019
District of Columbia
1 review
3 helpful votes
Follow Mark B.
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I purchased a lifetime VPN. Before I activated it, I used their free six-day trial period that came with the purchase. I quickly discovered that the VPN didn't do what I had hoped that it would, so immediately contacted customer service to get a refund. They acknowledged that I did not activate the VPN and that I was returning it within 15 days. They then issued me a "store credit."

I responded to them that I did not want a credit, I wanted my credit card to be credited with the purchase price. This email went unanswered. About two weeks later, I send a second email, thanking them for returning my purchase, but that I wanted my credit card credited with the purchase price. I did not want a store credit. This, too, went unanswered. Now, no one will communicate with me. The product stated it was fully refundable if it was not activated and returned within 15 days.

You had better make sure you are getting exactly what you want, because they won't deal with you once the purchase is made.

Date of experience: October 14, 2019
Australia
2 reviews
2 helpful votes
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Good Services
October 13, 2019

Very Good Service for ever also very cheap rate. Always very happy to use their vpn service. I personally recommend on their services

Date of experience: October 13, 2019
Kentucky
1 review
1 helpful vote
Follow Chuck G.
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Avoid!
October 4, 2019

I ordered a stand mixer and they sent me an air fryer. Several attempts at getting it taken care of have failed. They are no longer answering my emails. DO NOT BUY FROM THEM!

Date of experience: October 4, 2019
Colorado
1 review
1 helpful vote
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So ripped off!
September 28, 2019

The product I received ( black "leather" backpack is so incredibly cheap and does not resemble the picture of it on Joyus website. I feel dumb for falling for their ad, and I am dumbfounded that they are getting away with this. Want to spare others from this rip-off company.

Date of experience: September 28, 2019
New York
3 reviews
3 helpful votes
Follow Donn P.
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After looking at cool products for years, I decided to purchase my first product (Cubinote) and was not cheap. Now I see it does not work on desk top computers, only on phones. Now this is where the trouble starts. NO HELP from Stack Social. In this day and age when you buy from a on line company, I expect some service to help my with any issues I have. Number one, they charged me for items I did not buy, and two there is NO PHONE SUPPORT. That tells me they do not care after purchase. So since they do not care after purchase, I WILL NOT buy from them again and if you are smart, neither will you in my opinion. (Order #*******)

Date of experience: September 27, 2019
Florida
1 review
5 helpful votes
Follow Jeff C.
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Bought the 3 TB "lifetime subscription" to Degoo cloud storage through the Cracked.com store (StackSocial). The product did not work as advertised. Actually, the product did not work at all. I was unable to successfully back up any folder from my computer. The upload speed was slower than dial-up and there was ridiculous latency using the desktop app so that it crashes when trying to navigate through any folders. Degoo product support was totally unresponsive for weeks and then kept telling me I was using an old version of the software, which I was not. In fact, they kept sending me the "latest" version, which was the one I was using since the get go. In researching after the fact, many users reporting the exact same issues. The product is garbage and not worth any money. I requested a full refund from StackSocial since they should stand by the products they are selling. They have ignored my multiple requests.

Date of experience: September 5, 2019
GB
1 review
5 helpful votes
Follow Sarah W.
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Purchased a VPN but did not receive an activation, serial code license all they sent to my Stacksocial inbox was a promotional code (20% off next purchase)
Complained twice got 2 replies from so called customer service who went by the names Clark Kent and Bruce Wayne said check my inbox, but they had closed my account.

Date of experience: August 23, 2019

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stacksocial.com
Founded in 2011