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Stacksocial has a rating of 2.6 stars from 765 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stacksocial most frequently mention credit card, phone number and lifetime subscription. Stacksocial ranks 8th among Gadgets sites.
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This team is 5*, they helped me when someone else used My account and has stolen money from My card, and they investigated and sent refund in few days. Very friendly and helpfull people. Thank you so much one more time. Edina
Stack Social is AWESOME.
I made a mistake when ordering, but the Customer Support Team was very fast, efficient and very helpful. They helped me solve the problem immediately.
Keep up the good work!
Due to a sudden loss of electricity, I lost my work in progress and I had not saved neither the activation links nor the serial numbers of the software bundle I had just purchased. It took almost nothing for Bruce Wayne to find then and make them available for me. Nice.
I had question regarding a software app ( Hushed). They answered it clearly and very quickly. Will be purchasing the app.
Well, my product was perfect, and I trust that my product will be shipped to me safely.
However, please note that shipping may sometimes be very slow and the estimated shipping times that provide are not usually accurate.
I am sorry that this didn't work out. I was surprised to find a very short cable, and no plug in for either one of the two I ordered. Plugging into my computer alone did not activate the pads to make them work. I am as usual, very satisfied with the service I've always had from Stack Social, and will continue to be a return customer. I'm just sorry that these units didn't come complete and that the vendor did not respond.
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I bought a training that wasn't available: The instructor removed the training because it was updated. Stacksocial was clear in their prompt communications and explained what happened. They offered both a refund and I could select another training as compensation.
So I'm happy and impressed with their service. After sales deserves 6 stars, but because I didn't got what I originally ordered, I can't give a perfect score to the delivery... So a mean average of 5 stars ;)
Toby Run Kenobi pushed my complaint until it was (finally) fixed by the client. Thank you for being persistent--you got me the $50 refund I should have had.
Lee
If youre looking for the best deals on the latest and greatest software, tech gadgets, accessories, and even devices look no further. StackSocial feels your needs. Timely shipping included
I got a freebie course from Stacksocial and I am very satisfied.
Initially I had a problem accessing the course. Within a day the guys solved the problem. Their responsiveness was immediate.
I've bought a few deals from this site in the past, and all have been great.
I had one recent login issue and the customer service was fast, communicative and solved everything!
I had a situation about a bundle I bought and wasn't appearing and they solved it in a snap! I recommend them for their Customer Service as well for their products
The order I placed was totally screwed up and 2 guys, Eric and mark fixed it within hours! Very impressed
I buy some video courses and had problem logging into my account and Barry and Anthony help me gain access to my account. Finally It was me that made a mistake and cause my own problem. Customer service was great and they responded very fast to help me with my problem. Thank You
Received a defective charger and Veronica responded within minutes and rectified the situation. She answered all my questions and I received a new one within a few days. Thanks! Great customer service!
This company persevered figure out why earbuds wouldn't connect to my device I was ready to give up and throw them away but you a series of emails they kept searching for the issue to be resolved and it was I appreciate their professionalism and their perseverance thank you
Save your money and stay away from this site. Most courses offered can be downloaded freely from the internet. Those I bought with video are conducted by 3rd rate instructors
The customer service at Support Heroes is exceptional. This was my first purchase on their site and I am very pleased with the manner in which my order was managed. They have a highly professional staff who does not wait to resolve issues. For this reason I will purchase again as well as recommend them to my family and friends.
Stacksocial.com is a website I frequently visit and purchase products from. Ive always had an uneventful experience getting great prices and quick shipping... and then... I ordered a product and the manufacturer failed to ship. 7 days, 15 days, 30 days. Needless to say, I was ticked and ready for battle. I wanted the product and I was fired up. I immediately contacted their support team and was my problem was skillfully handled from start to finish by one representative. She was frustrated by the manufacturer who gave her the runaround as well. I was well informed through each frustrating step and my questions and problems were handled promptly and to the best of her ability.
I finally received the product from the manufacturer.
My support pro saved my relationship with stacksocial.com; had she not responded so expertly I would have gotten a refund and never returned.
She deserves congratulations from a grateful customer and the company she represents!
I immediately received a robot email stating their hours. My question was answered the very next day.
Answer: It took a long time and the intervention of PayPal, but I got a refund--finally--for an item that was never delivered (because it was never sent.) The range of scores for this business makes me wonder why some people get good service and others are ignored--even defrauded.
Answer: They don't want to interact with anyone. You'll get these ridiculous emails from their "Support Heroes" team. They are all cut and paste nonsense, and they deny any responsibility for their vendors. I was only able to get action by working with my credit card company to reverse the charges because of the scam they pulled (item they advertised was not what they actually sold). As a precaution, I also advised my credit card company to automatically deny charges from them. My advice is to NEVER risk buying from them. It's like your mama always told you: "If it sounds too good to be true, it isn't."
Answer: Hi Humberto, We would love to help you on this. Please contact us at https://support.stackcommerce.com/hc/en-us/requests/new
Answer: I responded to an ad. Very stupid of me, and i will never do that again!
Answer: They have no customer service, just form letters. No matter how often you email them, you will get no response that makes sense. They have no way of contacting them except emails.
Answer: Clearly playing numbers game. Probably making their own positive reviews. No one stopping them. Internet scammers.
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