StacksocialReviews 765

The Support Heroes are very prompt in resolving the issues. I wasn't expecting any response from them over the weekend but surprised me.

Fixed an issue I'd caused myself. I woke up to find it worked out and I'll definitely consider buying products from Stacksocial again.

Customer support is timely and thorough. A breath of fresh air in the online jungle! My inquiry was handled quickly, professionally and completely. Bravo!

Very happy with the support I received regarding my purchase. My issue was solved quickly and easily.

Great job!

I appreciated the support from Support Heroes team. At the beginning, it was quite hard to get the support as there was not any replies.

Thanks,

There's are ethical ways of doing business and down right dishonest ways of doing business. Taking a client's money for software and then keeping the money after the client finds it is not compatible with his computer within minutes of the purchase is a great example of the latter. Customer Service had no interest in rectifying the problem.

I saw they were offering a DJ so I thought I will give it try and it was awful everything that was in videos you can find for free on DJ TLM youtube page. The instructors offer no feedback when you email questions or samples of your mixes you create. Stay far far away and save your money.

I bought a product that was for a Mac laptop instead of Windows (which I use) I beeped them, knowing they have a strict refund policy but I explained how it was my fault that I did not read the description well. They refunded me with store credits which is perfectly fine since I am a long time buyer.

I received immediate help when I notified the company of my concern and they were very good about rectifying my problem. An excellent way to treat their customers in a very timely manner. Thank you.

I purchased a wireless charger for iphoneX received it but can not make it work. One quick email later I have been approved for full refund including shipping costs. That is how business should operate. I have been made whole. Thanks

Toby Run Kenobi at Mashable got my refund from a purchase gone wrong. Good to find something/someone that works well on the Internet.

I bought two products with them. The hosting worked great. However I bought seopop when I used the verification code it did not work. They refunded me in store credits credits expire 3 months after they are issued so basically they hustled themselves some extra money. Glad I didn't lose much.

I had accidentally purchased a program without the discount code, and they refunded my money when I opened the help ticket. Really excellent support.

I bought a bundle of courses to take. Some of them pretty large. Well, I didn't redeem all of the courses and ended up losing access to them. What happened to just an access code or license?

Your support is always prompt and resolute to satisfy the customer. I have always had good experience with them. I will be surprised if someone had bad experience with them. Probably there has to be a good reason for them to do so bad to get a poor rating. I am sure I won't face it.

I ordered 2 QI Charging pad for iPhones, when I received them neither one worked and contacted the supplier and notified them of the problem and they stood by their product and are going to reimburse me my money within 2-3 working days

They sell you broken pieces of merchandise, and they cover their backs saying about their no refund policy and final sales. They lie about their merchandise to sell it and stick you with unworkable items that you cant use or give away. Is a waste of money on devious and merciless people that abuse your trust and confidence. They dont deserve not even a one star rating.

I bought a zoom lens for my iPhone on this website. It didn't work very well though. So I wrote them and asked for a refund and they gave me one and were very nice and friendly about the whole process. Very impressed with the company, but not necessarily with the products.

I got a great deal on website building/hosting but had an issue 'redeeming' once of the offer codes. Contacted their support and Desmond got back to me really quickly and then went one to fix the issue within a very short time. Great deal and great service.