Stackry has a rating of 4.4 stars from 20,660 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stackry most frequently mention great service, shipping options and easy process. Stackry ranks 1st among Mail Forwarding sites.
Siempres osn rápidos, confiables y muy eficaces. Muchas gracias.
خدمة العملاء بطيئة وغير احترافية
اسعار الشحن مرتفعة بشكل جنوني تجربة سيئة
خدمه ممتازه وسريعه بالتغليف وخدمة العملاء جدا ممتازه معاملتهم رائعه
فعلا شركه رائعه ومتعاونون بشكل كبير وخدمه عملاء رائعين فعلا
اشكركم
ممتاز جدا وسريعين بس مو مره
والاسعار مره كوييسسة وبسسسسسسسسس
دافع على شحنه وهيا اساسا غلط من عندكم وتأخير ولخبطه في الخزنه
You charged me for making a single parcel smaller, to charge me exact same £20 lowest for shipping, with the £3.90 fee on top and presumably less protection in a smaller box. Puk kyu!
Good Greeting
I hope this woards find you well.
The shipping cost is a little high compared to others.
Thank you
Hi Khalid. Thank you for your business and feedback. We truly value your comments. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your package for 45 days. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.
Received everything as requested. All packages were consolidated an d shipped with my preferred courier.
Hello Lucrecia. Thank you for the nice feedback. That is great to hear. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.
Expensive shipping and being charged for a long storage fee when the consolidation took 6 days to complete.
Hi Anson. Thank you for your feedback. Sorry you ran into an issue using our service. The storage fees begin to accrue on day 46 until the packages are shipped from our warehouse, but you are right there should be a way to halt those fees when there are longer than normal wait times. We appreciate the suggestion and will look into it. If this happens in the future, please contact client support and someone from the team will issue a refund. We have issued a refund. The shipping rates are based on the size and weight of the package. If the items are bulky, but light you will be billed on the size of the box. Upon review of your most recent shipment, I see you were billed on the size. The team can remove retailer packaging, such as shoe boxes to reduce the overall size of the box to save you more on the shipping costs. We hope you use our services again. If you have any additional questions or concerns, please don't hesitate to chat, call, or email us at support@stackry.com and you’ll be helped by the best customer service team in the industry!
I decided to use stackery because the place I was ordering from seems expensive to ship here (New Zealand) it's ended up costing me more in shipping using stackery then it would have to get it shipped directly from the store
Hi Caitlin. Thank you for your feedback. Sorry you were not happy with the cost of your shipment. If the retailer ships to your country and you do not plan on consolidating with other orders, it may be less expensive to ship through the retailer. We are the perfect fit if you want to shop from multiple retailers and store your items at our warehouse until you are ready to consolidate and ship. That is where our customers find the most value in our service. If you have any additional questions or concerns, please don't hesitate to chat, call, or email us at support@stackry.com and you’ll be helped by the best customer service team in the industry!
Very easy to use, updates all the time, pictures are great. Can't fault at all!
Fantastic service, great updates, awesome communication. Very user friendly
Would've been easier if i can pay once the package arrives
Thank you Mazin for being our customer and taking the time to leave us a review. As long the shipment does not need to be repacked for Hazmat requirements, you can pay to ship the package as soon as it arrives. If you have any questions, please don't hesitate to chat, call, or email us at support@stackry.com and you’ll be helped by the best customer service team in the industry. ❤️
As an expat USA living in another country, one tends to miss things you cannot find outside the USA. So I treat myself every now and then have Stackry ship it to me.
I have used them quite a few times and always found their service to be good and swift.
Thank you B M for being our customer and taking the time to leave us a review. We really appreciate your feedback! ❤️
You are a good company, but the price is too much expensive always
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Hi Daniel. Thank you for the feedback I apologize we were not able to make the package smaller to save you on shipping. This occurs in some cases, where the original shipping box is the best fit or the new box required the same dimensional weight. What we should have done is sent you an email that the package was not able to be repacked and refunded the repack fee. I have gone ahead and issued that refund to you. I will make sure your feedback is passed along to the appropriate department manager. Please feel free to email us at support@stackry.com for any additional questions. Have a nice day ahead.