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Stackry

Overview

Stackry has a rating of 4.4 stars from 20,660 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stackry most frequently mention great service, shipping options and easy process. Stackry ranks 1st among Mail Forwarding sites.

This company responds to reviews on average within 3 days
+37
How would you rate Stackry?
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Singapore
1 review
0 helpful votes
Follow Siva M.
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Excellent
February 2, 2025

Excellent. I was wondering if you would include shipping with USPS for small packages.

Date of experience: January 22, 2025
Japan
1 review
0 helpful votes
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Easily and promptness is great
November 17, 2024

Easily and promptness is great. Giving me global access.

Date of experience: November 7, 2024
GB
1 review
0 helpful votes
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Helpful customer service and good turnaround of packages for shipping

Date of experience: November 7, 2024
Japan
1 review
0 helpful votes
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Great Service
September 11, 2024

I ordered some boots and shoes from Beckett Simonon. They only deliver in the USA but I live in Japan. Stackry did a great job getting my shoes delivered to me in pristine condition. Will use this service again.

Date of experience: September 1, 2024
Australia
1 review
1 helpful vote
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I am upset about having to pay to find out an issue with damaged packaging. How would I know if it occurred after opening the packages or not. A photo should come as standard if there are issues over seas rather than keep photos hostage for 4 extra dollars. Pretty upset and unhappy as well as confused how to handle it from this point.

Date of experience: August 26, 2024
Judy G. Stackry Rep
8 months ago

Hi Farrell. Thank you for your feedback. Sorry you ran into an issue using our service. I can certainly understand your frustration. When the team opens the retailer boxes for the consolidation, the procedure is separate any damaged items they discover. The reason for this is so you are aware the damage occurred in transit to Stackry. If Stackry is the cause of damage, we will notify you free of charge and initiate a claim. Sorry the process is not more clear. We hope to improve on that in the future. I asked that a senior agent respond to your email to discuss further. Thank you and have a great day.

India
1 review
0 helpful votes
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Thes best shipping and package company i have came across

Date of experience: November 4, 2024
Cyprus
1 review
0 helpful votes
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Great international shipping option.
August 15, 2024

Overall the website is easy to navigate and handle, the process of consolidating and packages identification is easy and clear.
I would hope for a better quality and well angled pictures for the packages and items.
It would be also nice to mention that as a receiver from a shipping company I might need to pay for custom(taxes).

Date of experience: August 4, 2024
Saudi Arabia
1 review
0 helpful votes
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افضل شركة تعاملت معها لكن سعر التجميع عادة غالي جدا
استمتع جدا بخدمة تخزين المنتجات اديهم

Date of experience: May 1, 2025
India
1 review
1 helpful vote
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I have been contacting stackry for 3hrs and it's 3am...
November 1, 2024
Updated review

I have been contacting stackry for 3hrs and it's 3am here but noone is even bothered to help my query or give a quick reply

Date of experience: October 22, 2024
Judy G. Stackry Rep
6 months ago

Hi Shreyansh. Thank you for your feedback. Very sorry for your dissatisfaction. Stackry's business hours are Monday-Friday from 9:00AM to 4:00PM. During that time you can reach support by live chat or by telephone at +1781-491-0874. Depending on the volume of email requests, the team does their best to respond to email inquires within 48 hours. I see you have an open ticket and are working with customer service. Please continue to work with the agent. Thank you and have a great day.


Pathetic experience there is no consistency in there...
November 1, 2024
Previous review

Pathetic experience there is no consistency in there work one time they would allow the product the next time they would stop the product and ask for unnecessary certificates and the customer service is too slow its better to use myus than this they don't bother on customer satisfaction or experience I have shipped many items from there website initially it was good but then because of there inconsistency and unnecessary harassment have got me frustrated

Date of experience: October 22, 2024
Australia
1 review
0 helpful votes
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Really easy, professional
August 22, 2024
Updated review

Really easy, professional. Simple. I have a Logistics background so I can see how this process could be quite challenging if not well laid out. But Stackry makes is very easy.

Date of experience: August 12, 2024

100% lives up to expectations.
April 2, 2018
Previous review

Ive used Stackry twice for remaining products to australia. Full marks. Great service. Ive already recommend it to friends.

Date of experience: March 30, 2018
GB
1 review
0 helpful votes
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Been straightforward and easy with updates at each stage

Date of experience: November 1, 2024
Mexico
1 review
0 helpful votes
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Excellent
October 21, 2024

Very fast shipping, great support and communication, excellent prices and protection for every package consolidation.

Date of experience: October 10, 2024
AE
1 review
0 helpful votes
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Is this ongoing?
October 22, 2024

Too much delay please solve the problem we have a lot of commitments and timing is an important factor

Date of experience: October 12, 2024
Judy G. Stackry Rep
7 months ago

Hello Mubarak. Thank you so much for the feedback. We are sorry for the delay. Our busy season has begun and the volume has increased. We understand that timely delivery is crucial and apologize for any inconvenience. Our team is working hard to minimize delays and ensure prompt service. We are actively addressing this issue by hiring additional seasonal staff to manage the increased workload. We hope to build your trust back by providing great service like you are accustomed to. Thank you and have a great day.

Germany
1 review
0 helpful votes
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Quick and easy Delivery, thank you very much
November 9, 2024

Quick and easy Delivery, thank you very much.
Ulrich

Date of experience: October 30, 2024
India
1 review
0 helpful votes
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As always the best
July 30, 2024
Updated review

Thank you guys for taking care of my stuffs. Only one suggestion that you kindly wrap the items in bubble wrap with a bit more care as most of these are collectible pieces and by the time they reach me, sometimes, the edges and corners of the items are a bit torn or bent. Otherwise I don't have any complaint whatsoever. Thanks a bunch again.

Date of experience: July 20, 2024

Excellent service
June 15, 2024
Previous review

Excellent service

Date of experience: June 5, 2024
New Zealand
1 review
0 helpful votes
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Definitely recommend
October 10, 2024

Easy to deal with and fast on shipping this is my second order so definitely more to come for the future

Date of experience: September 30, 2024
New Zealand
1 review
0 helpful votes
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So many screens...
November 9, 2024
Updated review

So many screens... must be an easier way but very good service thanks.

Date of experience: October 29, 2024
Judy G. Stackry Rep
6 months ago

Hi Phil. Thank you for your business and review. This is great feedback for us and I will make sure it is passed along to the appropriate department. ✅ I hope you have a nice day ahead. 😊


GReat so far
September 14, 2024
Previous review

GReat so far

Date of experience: September 3, 2024
New York
1 review
0 helpful votes
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Package delivery from Amazon to warehouse was great. Lets see when it arrives

Date of experience: October 29, 2024
Kuwait
1 review
0 helpful votes
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Very Good
Except for long time taken to consolidate

Date of experience: October 29, 2024
France
1 review
0 helpful votes
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Easy to navigate and the different options to pay is...
November 8, 2024
Updated review

Easy to navigate and the different options to pay is great.

Date of experience: October 28, 2024

Easy instructions and smooth transaction
October 3, 2024
Previous review

Easy instructions and smooth transaction

Date of experience: September 23, 2024