SSEGold.com Reviews Summary
The company has established a strong reputation for providing reliable and efficient services in delivering in-game currencies, with many customers highlighting the speed of delivery and competitive pricing as significant strengths. Customer service is frequently praised for being responsive, friendly, and attentive, contributing to a high level of satisfaction. However, some customers express concerns about potential delays in order fulfillment and the need for caution against scammers. Overall, the sentiment is overwhelmingly positive, with a solid base of loyal customers who appreciate the value and convenience offered by the service.
This summary is generated by AI, based on text from customer reviews
They are always willing to help you with any order that you place and making sure you get the best discounts. Very helpful and the delivery is usually within minutes after successful payment. If anything goes wrong with the transaction they are always willing to lend a hand and walk you through it to make the transaction as painless as possible. Would highly recommend people to give them a try. Never had any issues thus far with them and been using their services for nearly a year now.
Always satisfied with SSEgold! Very rarely have I ever seen a delay in delivery, and the one time there was, I was offered an immediate refund or alternative purchases. Customer service is very responsive, and top notch! Highly recommended!
Using it since 1 month to buy ffxiv gils, cheap prices, always got delivered fast, and got someone on discord from ssegold to contact when I purchase something. Thank you!
I've ordered from this site a handful of times already for a few months now with no significant issues. I've always had my gil(for ffxiv)delivered to me in a timely manner when they are in stock & just ordered again this evening. Already received my currency, so I'm a happy camper!
Trustworthy site in my opinion!
My experience with SSEGold at first didn't go as expected. However I contacted customer support and was met with a mountain of problems and friction until Allen Zeng answered my live chat. He sat down patiently with me and explained to me why things were being delivered late. This man is a great asset and a wonderful customer care representative, and he needs to be praised. I am writing this on my own behalf and haven't contacted him recently, but I remember the kindness that he showed me, the patience that he gave me. It was beyond anything any normal employee would do because I was very angry at the company. I came in yelling and being very mean, but he calmed me down and assured me that my business with SSE was valued. Then he made sure that my deliveries got to me, to my satisfaction and that right there is what makes this company my go to for game currency or items. SSEGold, keep up the great work. I will definitely return anytime I need currency. Signed, ~One very happy Customer: Fadingraindrops
HAVE BEEN USING SSEGOLD FOR MORE THAN A YEAR. ALWAYS GOT DELIVERED IN AN HOUR OR TWO, SOMETIMES DELAYED FOR SOME REASON, BUT CAN BE SOLVED SOON. LOVE THEIR SERVICE. MY FIRST CHOICE FOR SWTOR CREDITS. AND MOST IMPORTANTLY, THEY ARE SUPER CHEAP.
I've been waiting 3 weeks for my item just hearing the same things over and over, they need another 1-2 days. Their main site won't let a bad review. So, I posted on their facebook, and I will share my experience where I can. I just want my staff skin.
Pretty good company. I have had no issues with them when I bought FFXIV gil from them. Their emails seem to be a little improperly formatted and hard to follow, but the service itself of receiving the items are good.
Have been purchasing from them for years on wow and now on b&s. Always great service. Keep it guys!
I have been buying from them for ffxiv gils all the time. Sometimes due to huge demands, it might get some hrs delayed, all went smoothly!:)thx guys!
They robbed me literally, I paid then we went in-game so they would give me the gold inside the dungeon, we entered the dungeon but i got disconnected at the start.
When i connected back they said they gave me the gold and asked me to check, I had nothing obviously so I said:
Me: I didn't get the gold
Sse: but we gave you already (sent ss that proves nothing)
Me: sorry man I didn't get any i swear
Sse: but we already gave you so we can't give it again, we will lose Money
Me: like i just did? So thats it?
Sse: I'm afraid so (disconnected from the chat)
Be careful guys I'm glad that I "bought" a small ammount first to see if i could trust them, i just literally lost my money.
Hello Luiz,
From your review we can not tell what gold you bought back to then. For some games, we mail the gold, you need to check your mailbox to receive the it. Hope you can contact us at club@ssegold.com.
Thanks.
SSE
SCAM. Tried to make a purchase and they tell me I have to wait 12 hours. So I do. Then they decide to say that they don't have the funds and give me a refund. And they don't follow through with their guarantees especially the fast delivery. Don't buy from here
Hi Gideon,
I'm not sure what game gold you bought but we do have times when we are not able to deliver in minutes. That is the case for a few games. 24 hours is our guaranteed delivery time and if our customer need really fast delivery, we would suggest checking stock with our livechat before the purchase. Otherwise we can refund. I do believe many other sites won't even refund once you paid. This is also our refund policy. Hope you can understand.
Thanks.
SSE
I guess those who comment here mostly want to complain and i'm pretty sure every site receives complaints, but i'd like to clarify that sse never scam. You can also make complaints at facebook: ssegold.com
And most of our customers are satisfied with the service. This is for sure.
Guys, They stole money to so many people! Pls someone stop them! Lets report them to the police or this will never end!
Hey Matteo,
I was wondering if you really bought anything from us. If you did, please tell us your purchasing experience and email to club@ssegold.com so we can know what happened and we also know what we can do to improve.
Thanks.
SSE
Stay away. Bunch of Thieves. Scam scam... etc. Run away!
Hey Eduardo,
I was wondering if you really bought anything from us. If you did, please tell us your purchasing experience and email to club@ssegold.com so we can know what happened and we also know what we can do to improve.
Thanks.
SSE
Same as other mentioned, they would tell you you going to receive the stuff you bought in 8-10 mins then 30mins then oops sorry youre order is delayed give us some time blah blah blah no refund pure scam STAY AWAY.
Hi Saly,
It is really a shame we are resonding to you in 5 years after your comment. Not sure what happened during that time, but now this won't happen unless gold stock on a server is purchased by another customer before your order comes in. We admit this can happen for hot games/servers which don't have much stock. In this case, we would ask for your understanding (and other customers as well). Ingame currency trade is a special business and eveything can happen. We'll try our best to provide satisfying service to our customers.
Thanks.
SSE
Guys never never buy nothing from this guys pure scam 14 days pass still no money back no gold
#
Hi Antonio,
It is really a shame we are resonding to you in 5 years after your comment. Not sure what happened during that time, but now this is not the truth any more. Our refund policy guarantees that once we cannot complete your order in 24 hours, you can ask for a refund and we will do it right away if you don't want to wait any longer.
Thanks.
SSE
Ugh... here's another one of those Chinese WoW gold sellers that scams its customers. This should sound familiar to many people: 1) You ask live chat if they have gold in stock; 2) They tell you "Yes, we have XXXX G in stock (XXXX is always 1000 to ******* G greater than what you asked for); 3) You ask live chat how long until delivery; 4) They tell you 10-30 minutes (or occasionally up to 2 hours); 5) You place the order and *BANG* now no gold is in stock and the manager is out of the office, town, never there so no refund. 6) If you ever get your gold, it's because you harangued the live chat and filed a complaint with your credit card or paypal; 7) When everything is done you realize that with the amount of time you spent chasing your order, you could have been in the game grinding and earned what you had orderd.
This company is related to ssegames.com and just like www.power-level.net.
AVOID AVOID AVOID
From the business
SSEgold is a professional mmorpg service provider since 2006. We now mainly sell game products for FFXIV, WOWclassic, ESO, POE, Lost Ark, New World... Our biggest advantage is our low price with a rather fast delivery time and full time customer support. Thanks for choosing SSEGOLD.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Rayna,
So sorry for the troubles. Due to the unsteady supply of items in GW2, we were not able to deliver your order as we both expected. Luckily we have found a solution sending you something, though still not that satifying. We hope for your understanding of this business and we will sure improve ourselves.
Thanks.
Sse