SpoiledChild has a rating of 3.4 stars from 818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpoiledChild most frequently mention liquid collagen, hair mask and mango flavor. SpoiledChild ranks 10th among Beauty Products sites.
I recently made an order for an overnight lip mask and I am so excited to try it! I have heard great things about spoild child and they have excellent reviews! I am getting a free gift and a tinted lip balm with my purchase! :)
I think the product worked, but it was difficult to get the refill to work( user error I am sure) so I had to pour it into a different spray bottle.
Stoped using due to cost and it made it hard to skip hair wash days
Hi Kristy! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I purchased a sample of one of their conditioning hair masques. It does not work on semi-course wavy hair. It didn't feel very moisturizing.
Also, they charged me $111.55 a month later. I never subscribed to anything. I simply purchased a sample product.
Hi,
I’m sorry to hear the products didn’t work for you. Please use this link to download a pre-paid return label on us: https://www.spoiledchild.com/return. Once downloaded, drop the package at the shipping courier specified on the return label.
I got the so called FREE TRIAL and returned the liquid collagen, the probiotic gummies and collagen cream. I was charged 247$ CAD once they accepted my returned items and then proceeded to refund me 162.03, a difference of $85 CAD.I logged into my account and see they refunded me for the gummies and collagen cream but not the liquid collagen.
So if you're going to charge me ( the liquid collagen is $49 USD (66$ CAD) why keep the product? I would like it back if you're going to charge me for it and because it's opened, I don't trust it. Why are you keep $85 of my money when the product is only 66$?
I want my money back please
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I just order then canceled within less that 10 mins. I received an email stating my order can't be cancelled! Why is that when I did the 30 days free trial but I'm seeing pending charges to my account. Then I get an email stating I can't cancel. I need someone to explain to me why?
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
Their "free samples" are never free. I'm going to be charged $50 if I keep their free product rather than return it within 30 days, and I have no way to cancel the order. Their customer service is a joke and constantly refers to their scam as "frustrating" without actually resolving anything.
UPDATE: My money was refunded after dealing with these people for the better part of a month, and they FINALLY unsubscribed me from their e-mails after a dozen requests for them to stop contacting me.
Will not EVER try to shop with this company ever again, and I strongly suggest no one even tries to shop with them in the future.
My 18 yr-old-son ordered the hair mask from an Instagram ad using the "Try before you buy" option. A POS hold was placed on his bank account in the amount of shipping ($5 range) and an additional hold in the amount of $100+. The order has an additional product (valued at $49ish) that he didn't intend to order. We immediately contacted customer service to cancel the order, but we were told they can't cancel it, and that he has to wait for it to be shipped so we can return it. Seriously? Less than an hour has passed on an INCORRECT order, and it can't be canceled? In addition, we couldn't find a phone number on their website to speak with a live person. Worst customer service EVER!
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
I have been watching for a sugar free and now I'm happy!
That's what we love to hear! 💖
The minute I rinsed the 10- use Hair Mask promoting hair growth, I was in love! The product smells good! It feels good and it leaves your hair silky, soft. And moisturised! I will definitely purchase the product again. I can tell a difference in my hair elasticity and texture! This is good stuff!
Thanks so much for the love! This made our day.
I got scammed by this company, after I saw their advertisement on Facebook, I order the trial for $5, (yeah right) I got 1 product that I didn't like, it claims to be all natural but the smell is of harsh chemicals. I was not going to order again, but surprise, surprise, they try to charge my account for $175.00 I immediately went on my mobile app only to find out they had already charged $175 and were trying to charge it again for an autorefill. I check the receipt and they had charged me for 4 products and 2 free gift that I never got. I tried and tried to get ahold of them without success, they only answered back when I threated to file a fraud claim with my credit card (that I obviously did anyways) They have cause me headaches and anxiety. Do not buy this product, even if it worked, its not worth the hassle!
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
So went and checked their web and proceeded to pay but didn't and after a week I find charges on my account and I checked my email to see if I got order shipped but nothing and checked order history and there was nothing either.
Hi! It sounds like you trial may have ended. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
Being matched with the correct product was so helpful when figuring out what I am looking for. The ordering process was quick and easy and signing up for the autoship, super easy. 8 am really looking forward to receiving the products and getting on the path to healthier hair.
Can’t wait for you to try our products
The product does not work. They want you to give it two to three months so that means you have to spend over $150 in order to see any results. Also they give you 30 days to try on the 31st day they charge your account will that means you do not get a full 30 days to try it you only get 3 weeks to try it before you have to send it back. And then they charge you the $51 and some change. Also I changed my payment amount because I'm no longer authorized on the one payment that I put in and they still charged the first account. So if I was you I would have second thoughts.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I ordered the hair growth treatment, the bottle came apart shortly after and I couldn't get the liquid out. A new bottle was sent and shortly after the spray pump is faulty and the liquid just squirts and runs out when trying to apply to my hair. I gave up. Too bad as I'd have liked to seen the treatment through.
I was just looking at the product and I have my debit card on file. I don't even know how but an order was placed. I tried to cancel it right away but they told me it was imposible even if I do not order it. I am seeing all the reviews and it is the same response over and over. I think it is just an automatic response. I think they are stealing money from accounts. I am working with my bank to resolve this.
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
I ordered and I didn't receive it! I try the product for free but they still charge me for the full bottle! Costumer service is great but the service is very bad! They sent me a second bottle for free because I don't receive my first order but when I track the numbers that they gave me doesn't exist! Like my first order I can't track my package because the numbers cannot found! I don't know if I will receive my order!
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
BEWARE! I was taken to this site from lL Makiage. I do not know if they are the same company but I am returning all products. The liquid collagen BURNED my face after 2 days of use. My eyes were swollen and my skin feels like I have a bad sunburn. I now feel like my skin is going to peel. AWFUL EXPERIENCE. I am returning this crap and hope you all take all these bad reviews seriously before you end up looking like me. I've never had anything like this happen in the past and I do not have sensitive skin so this must be pure acid to have this affect. I still can't believe this happened.
Hi,
I am gutted that you had a bad experience. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
I really feel better with my gut health by taking these. Can notice a difference when I don't for awhile. They are yummy too!
We expect nothing less 🙌 Results never get old ⚡️
Everytime I have to login my account, I still have to go thru my email n link thru my account. Why don't I just login straight thru the website since I already registered. And I purchased 2 items of V24, how come I only have 1 gift instead of two surprise gifts. Thanks
Hi Grace - Thanks so much for the review and for your feedback. You are supposed to receive only one mystery gift per order. We really do value your opinion and I'll be sure to pass it along to our product and IT team.
I ordered a hair mask, collagen, and a probiotic. When I checked out the order dropped my hair mask and added a second bottle of the collagen. That's not what I was looking for. It increased my payout significantly and I can't get it fixed. Not ideal service.
Hi LaTisha - I'm so sorry for this experience with us. Please email hello@spoiledchild.com again and our customer support team will be happy to sort this out for you!
Answer: It doesn't! They charge you the full price before trial starts.
You’re going to love it! ✨